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Dispatch Manager Jobs in Monroe, MI (NOW HIRING)

Metro Cars

Dispatch - Shuttle

Romulus, MI

$11.25/hr

Record and report to management all attendance issues (call off, tardy, etc.) that occur on your ... dispatch computer equipment. Candidates should: Have the ability to work in a structured, fast ...

Metro Cars

Dispatch - Shuttle

Romulus, MI

Record and report to management all attendance issues (call off, tardy, etc.) that occur on your ... and dispatch computer equipment. Candidates should: * Have the ability to work in a structured ...

Metro Cars

Dispatch - Shuttle

Romulus, MI · On-site

$11.25/hr

... management all attendance issues (call off, tardy, etc.) that occur on your shift. • Perform ... and dispatch computer equipment. Candidates should: • Have the ability to work in a structured ...

GXO Logistics

Dispatch Spclst - 1st Shift

Wyandotte, MI · On-site

Job Title: Dispatch Specialist - Wyandotte, MI Continue to Grow with GXO. At GXO, we know our ... Solid organizational, project and time management skills with the ability to multitask and manage ...

GXO Logistics

Dispatch Spclst - 1st Shift

Wyandotte, MI · On-site

Job Title: Dispatch Specialist - Wyandotte, MI Continue to Grow with GXO. At GXO, we know our ... Solid organizational, project and time management skills with the ability to multitask and manage ...

FSM Group

Dispatcher (Detroit Airport)

Detroit, MI · On-site

$20/hr

Our services include secure fuel storage and inventory management, 24/7 fueling operations, and ... Position Summary The Dispatcher coordinates daily aircraft fueling operations to ensure safe ...

FSM Group LLC

Dispatcher (Detroit Airport)

Detroit, MI · On-site

$20/hr

Our services include secure fuel storage and inventory management, 24/7 fueling operations, and ... Position Summary The Dispatcher coordinates daily aircraft fueling operations to ensure safe ...

safety trucking

Be Seen First

Operations Dispatcher

Romulus, MI · On-site

$19 - $30/hr

The Logistics Dispatcher(truck load dispatcher) is responsible for coordinating daily freight movements, managing driver communication, and ensuring accurate updates across GM and other customer ...

Accurate Expediting Inc

Logistics Dispatcher PM

Romulus, MI · On-site

$20 - $22/hr

... managing customer accounts, coordinating daily dispatch and routing activities, and ensuring accurate and timely delivery of services. This role serves as a key liaison between customers, drivers ...

Accurate Expediting Inc

Logistics Dispatcher PM

Romulus, MI · On-site

$20 - $22/hr

... managing customer accounts, coordinating daily dispatch and routing activities, and ensuring accurate and timely delivery of services. This role serves as a key liaison between customers, drivers ...

AUXILIO INC

Dispatcher

Romulus, MI · On-site

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

AUXILIO INC

Dispatcher

Romulus, MI

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

Auxilio

Dispatcher

Romulus, MI · On-site

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

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Dispatch Manager information

See Monroe, MI salary details

$27.8K

$58.2K

$95.8K

How much do dispatch manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for dispatch manager in Monroe, MI is $58,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $66,200.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What job categories do people searching Dispatch Manager jobs in Monroe, MI look for?

The top searched job categories for Dispatch Manager jobs in Monroe, MI are:

What cities near Monroe, MI are hiring for Dispatch Manager jobs?

Cities near Monroe, MI with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Monroe, MI as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $58,216 per year, or $28 per hour.

Dispatch - Shuttle

Romulus, MI

Metro Cars
51 - 200 employees
Learn more about Metro Carsexternal

$11.25/hr

Full-time

Re-posted 2 days ago

Job description

*Overall responsibility

Dispatch busses and vans that transport the public and employees for the Terminal and Public Parking Shuttle Service Program at the Detroit Metropolitan Wayne County Airport. Overall responsibilities include the monitoring of; vehicle location, headway maintenance in accordance with contractual obligation, and emergency resource allocation as indicated and provide the first line of quality customer service to phone inquiries and complaints.
This position requires flexibility in scheduling as candidates must be able to work holidays, weekends, and nights.  Starting wage of $11.25 per hour.

Key tasks and responsibilities

Monitor vehicle location, route adherence and headway maintenance within the guidelines of contractual obligations.

Monitor and respond to all radio traffic for deployed shuttle fleet.

Record all incoming location radio traffic for deployed shuttle fleet.

Perform daily shift checks of Clever Device equipment for deployed units.

Perform daily shift checks of Angle Trax equipment for deployed units.

Complete daily shift reports.

Provide off going report to incoming relief dispatchers.

Contact emergency services as requested by any driver involved in any event, the on duty supervisor, quality assurance supervisor or the director of transportation.

Document complaints, driver incidents, action response to all incidents outside of daily routine.

Respond to incoming phone inquiries with the idealism that you are the first line of quality customer service.

Record and report to management all attendance issues (call off, tardy, etc.) that occur on your shift.

Perform other duties as directed.

Adhere to established company policies, procedures and guidelines.

Job Requirements:

- Read, write and speak English fluently

- Minimum of 1 year of customer service experience

- Capable of operating multiline telephone equipment and dispatch computer equipment.

Candidates should:

Have the ability to work in a structured, fast-paced environment, with defined deadlines.

Be self-motivated and require little supervision

Be able to interact well with the public

Possess strong organizational skills with attention to details

Strong written/spoken skills when reporting to management

Be familiar with basic computer functions and willing to be trained in the use of transportation software

Have a willingness to train others in the performance of job function

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