ZipRecruiter

Log In

1

Dispatch Manager Jobs in Romulus, MI (NOW HIRING)

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise ... Basic web research & information management skills * Basic Microsoft Office skills (Excel ...

Reworld

Dispatch Supervisor

Warren, MI · On-site

Reporting to the Area Transportation Manager, the Dispatcher will work closely with various stakeholders, including the Health & Safety Manager, Compliance Manager, Maintenance, and other Facility ...

Reworld

Dispatch Supervisor

Warren, MI

Reporting to the Area Transportation Manager, the Dispatcher will work closely with various stakeholders, including the Health & Safety Manager, Compliance Manager, Maintenance, and other Facility ...

Common Citizen

Dispatch Associate

Ferndale, MI · On-site

$20 - $23/hr

Dispatch Manager FSLA Status: Non-Exempt About Us Common Citizen, a Michigan-based cannabis company, is dedicated to reshaping perceptions around cannabis and enhancing lives through our principles ...

Vital Tech Solutions LLC

Site Dispatcher

Livonia, MI · On-site

Ability to quickly learn and utilize transportation and dispatch management software. Requirements * College degree or one year of logistics experience preferably in a trucking environment * Strong ...

Metro Cars

Dispatch - Shuttle

Romulus, MI

$11.25/hr

Record and report to management all attendance issues (call off, tardy, etc.) that occur on your ... dispatch computer equipment. Candidates should: Have the ability to work in a structured, fast ...

Metro Cars

Dispatch - Shuttle

Romulus, MI

Record and report to management all attendance issues (call off, tardy, etc.) that occur on your ... and dispatch computer equipment. Candidates should: * Have the ability to work in a structured ...

Metro Cars

Dispatch - Shuttle

Romulus, MI · On-site

$11.25/hr

... management all attendance issues (call off, tardy, etc.) that occur on your shift. • Perform ... and dispatch computer equipment. Candidates should: • Have the ability to work in a structured ...

next page

Showing results 1-20

All JobsDispatch JobsDispatch Manager JobsDispatch Manager Jobs in Romulus, MI

Dispatch Manager information

See Romulus, MI salary details

$28.9K

$60.6K

$99.7K

How much do dispatch manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dispatch manager in Romulus, MI is $60,577.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $68,900.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Romulus, MI?

The most popular types of Dispatch jobs in Romulus, MI are:

What are popular job titles related to Dispatch Manager jobs in Romulus, MI?

For Dispatch Manager jobs in Romulus, MI, the most frequently searched job titles are:

What cities near Romulus, MI are hiring for Dispatch Manager jobs?

Cities near Romulus, MI with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Romulus, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,577 per year, or $29.1 per hour.

Dispatch Manager

CRST The Transportation Solution, Inc.

Warren, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

CRST rating

7.7

Company rating: 7.7 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

107th of 365 rated logistics

Job description

Ready to make an impact in a fast-paced logistics operation? Apply today and help drive the safe, reliable service that keeps CRST and our customers moving forward.
WHO WE ARE
Headquarters: Cedar Rapids, IA
Position Location: Warren, MI (23500 Mound Rd)
About CRST
CRST is celebrating 70+ years of grit, growth, and forward momentum - a legacy built on safety, integrity, and delivering on our commitments. At CRST, you'll be part of a team backed by a company committed to operational excellence, strong partnerships, and long-term success.
CRST Dedicated Solutions
CRST's Dedicated Solutions team strives to provide customers with the flexibility of a private fleet - focused on speed, efficiency and value - without the expense. We work to deliver service excellence to our retailers and producers, relentlessly working toward more consistent, dependable and high-quality delivery services to make us an invaluable part of supply chain logistics.
The Opportunity
The Dispatch Manager supports daily fleet operations by coordinating dispatch activity, managing freight movement, and maintaining clear, consistent communication with drivers to ensure safe, compliant, and on-time service. This individual contributor role partners closely with internal teams and, when applicable, customer contacts to support operational continuity, driver engagement, and service reliability across assigned shifts, including off-hours support.
Job Schedule: Sunday - Thursday 9:00 am - 6:30 pm
Compensation: $70,000 Starting salary (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Operational Leadership and Performance: Support daily fleet operations by managing dispatch activities, coordinating freight movement, and maintaining strong communication with drivers to ensure compliance, safety, and on-time performance
  • Team Leadership and Development: Partner with fleet managers to support driver communication, resolve issues, and promote operational consistency across shifts
  • Customer and Internal Communication: Maintain open, timely, and professional communication with drivers, internal departments, and customer teams to ensure reliable service and operational continuity
  • Safety and Compliance: Ensure all drivers comply with Department of Transportation (DOT) and Hours of Service (HOS) regulations; promptly report any safety or compliance concerns
  • Performance Monitoring and Analysis: Track load status, driver availability, and service metrics; proactively identify and communicate potential service issues or delays to maintain customer satisfaction
  • Cross-Functional Collaboration: Coordinate with planning, maintenance, and customer service teams to resolve operational challenges and support load completion
  • Continuous Improvement: Identify recurring operational issues and recommend process or communication improvements to enhance efficiency and reliability
  • Availability: Maintain flexibility to support 24/7 operations and ensure appropriate coverage during off-hours or unplanned events
  • Accountability and Reliability: Maintain regular and reliable attendance while performing other duties as assigned to support team and business needs

REQUIREMENTS:
  • Education: High school diploma or equivalent
  • Physical Requirements: Work is performed in an office environment. Activities include sitting, standing, walking, lifting up to 20 pounds, using standard office equipment, and communicating with colleagues or customers. Reasonable accommodations may be provided. (Omit if not applicable)
  • Experience: Experience in dispatch, logistics coordination, or fleet operations
  • Knowledge: Working understanding of DOT regulations, Hours of Service, and transportation safety requirements
  • Skills: Strong communication, organization, and multitasking skills with attention to accuracy and timeliness

PREFERRED QUALIFICATIONS:
  • Education: A two-year degree or applicable work experience with demonstrated success
  • Industry Experience: Experience supporting customer-specific fleet operations
  • Technology: Proficiency in transportation management systems or dispatching software
  • Customer Service: Strong interpersonal skills and ability to manage time-sensitive situations
  • Problem Solving: Ability to identify challenges, analyze data, and implement practical solutions

CRST CORE VALUE:
Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities
EEO STATEMENT:
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What CRST employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply