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Dispatch Manager Jobs in Romulus, MI (NOW HIRING)

Midas

Fleet Dispatcher

Livonia, MI · On-site

$17 - $20/hr

... dispatch calls for emergency roadside assistance to members and / or club fleet personnel via radio, telephone or electronically. You will receive and manage calls related to emergency and / or ...

AUXILIO INC

Dispatcher

Romulus, MI

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

AUXILIO INC

Dispatcher

Romulus, MI · On-site

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

The Salvation Army

Full-Time Dispatcher

Detroit, MI · On-site

$16.73 - $21/hr

This role is crucial in ensuring smooth logistics operations by managing pickup orders ... What You'll Do Dispatch Operations * Route pickup orders to appropriate Production Assistants daily

Auxilio

Dispatcher

Romulus, MI · On-site

Relay information between transportation management and drivers, including emergency messages or ... Use routing and dispatch software to update routes, attendance, and driver schedules. * Prepare ...

Target Steel

Dispatcher

Flat Rock, MI

Coordinate and dispatch local truck drivers for daily deliveries and pickups, ensuring timely and ... Strong organizational and time-management skills * Clear and professional verbal and written ...

New

Causley Trucking Inc.

Dispatcher

Detroit, MI · On-site

Manage and update customer portals * Monitor email alerts and respond promptly What We're Looking For * Minimum 2 years of dispatch experience (required) * Previous driving experience (required)

Hercules Materials Holdings LLC.

Dispatcher

Warren, MI · On-site

$50/hr

Hercules Concrete is currently seeking a Dispatcher to work out of our corporate office in Warren, MI. We're looking for someone that is a highly motivated and driven individual on the quest for a ...

Hercules Materials Holdings LLC.

Dispatcher

Warren, MI · On-site

$50/hr

Hercules Concrete is currently seeking a Dispatcher to work out of our corporate office in Warren, MI. We're looking for someone that is a highly motivated and driven individual on the quest for a ...

URS Group

Site Dispatcher

Plymouth, MI

Serve as first point of contact for customers and professional car haulers and manage all aspects of the dispatch process which ranges from load assignment to delivery and any issues that may arise ...

New

Thornton and Grooms

Be Seen First

Dispatcher

Farmington Hills, MI · On-site

$45K - $56K/yr

A T&G Dispatcher * Someone who thrives under pressure with the ability to stay calm while working ... managers and supervisors if needed What does it take? * Must have the ability to work 10-7pm and ...

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Dispatch Manager information

See Romulus, MI salary details

$28.9K

$60.6K

$99.7K

How much do dispatch manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for dispatch manager in Romulus, MI is $60,577.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $68,900.00 per year, depending on experience, location, and employer.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs

What are the most commonly searched types of Dispatch jobs in Romulus, MI?

The most popular types of Dispatch jobs in Romulus, MI are:

What are popular job titles related to Dispatch Manager jobs in Romulus, MI?

For Dispatch Manager jobs in Romulus, MI, the most frequently searched job titles are:

What cities near Romulus, MI are hiring for Dispatch Manager jobs?

Cities near Romulus, MI with the most Dispatch Manager job openings:

Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Romulus, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,577 per year, or $29.1 per hour.

Fleet Dispatcher

Midas

Livonia, MI • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 6 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

313th of 371 rated vehicle maintenance

Job description

Benefits:
  • Bonus based on performance
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

A day-in-the-life of a Fleet Dispatcher
As a Fleet Dispatcher, you will dispatch calls for emergency roadside assistance to members and / or club fleet personnel via radio, telephone or electronically. You will receive and manage calls related to emergency and / or commercial road service, utilizing a computer aided call processing system. Performing geographical location spotting and map reading, you will provide detailed instructions to Fleet Service or contractedi personnel to determine member / customer location.
In this role, you will also have the opportunity to:
  • Monitor dispatched calls and take action to resolve and correct service or other potential problems
  • Handle driver / customer escalations in accordance with established procedures
  • Provide explanations to customers and reports / document service issues
  • Close service requests using company electronic dispatching system
  • Accept payment from members / customers, when necessary
  • Reconcile and resolve rudimentary payment issues and maintain related records and files
  • Maintain inventory of tow truck / service vehicle supplies, vehicle maintenance / repair records, and requisition replacement tools and / or equipment, when required
  • Ensure proper maintenance of tow trucks, service vehicles and equipment
  • Assist coworkers and less-tenured dispatchers, as necessary

Qualifications:
  • Excellent written and verbal communication
  • Call center environment experience, Past experience dispatching calls
  • Positive Attitude and willingness to succeed
  • Work in a fast-paced environment
  • MUST be a Team-player
  • Excellent Problem-solving skills
  • Willingness and ability to work irregular hours, weekends and/or holidays.
  • Customer service experience
  • Knowledge of policies and procedures (service benefits) relative to emergency road service

Benefits & Perks:
  • Hourly Wage + Bonus
  • Career Advancement
  • Health Insurance; Dental/Vision
  • 2 Weeks paid vacation Vacation
  • Holiday Pay
  • Expense Reimbursement

Compensation: $17.00 - $20.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Join Our Winning Team
Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and will help develop your career path.

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