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Dispatch Manager Jobs in Rochester, MI (NOW HIRING)

Havel

Dispatcher

Southfield, MI

$19 - $23/hr

Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...

Havel

Dispatcher

Southfield, MI · On-site

$19 - $23/hr

Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...

EMCOR Group Inc

Havel

Southfield, MI

$19 - $23/hr

Work with Dispatch Manager to schedule service calls and planned preventative maintenance * Update customers on status of services calls and preventative maintenance requests * Create/Maintain ...

Oakland County, MI

Dispatch Specialist

Pontiac, MI · On-site

Dispatchers play a critical role in keeping our communities safe by answering 9-1-1 and emergency calls, coordinating police, fire, and medical responses, and providing calm guidance in urgent ...

Oakgov

Dispatch Specialist

Pontiac, MI · On-site

Dispatchers play a critical role in keeping our communities safe by answering 9-1-1 and emergency calls, coordinating police, fire, and medical responses, and providing calm guidance in urgent ...

SFL Companies

Night Dispatch

Rochester, MI

Night Dispatch is responsible for managing the transportation of freight and load boards during the evening hours and weekends.Are you looking for a career where you can grow in Sales, Logistics and ...

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Dispatch Manager information

See Rochester, MI salary details

$27.6K

$57.9K

$95.3K

How much do dispatch manager jobs pay per year?

As of May 28, 2026, the average yearly pay for dispatch manager in Rochester, MI is $57,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Rochester, MI? The most popular types of Dispatch jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Dispatch Manager jobs? Cities near Rochester, MI with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Rochester, MI as of May 2026, with employment types broken down into 2% Internship, 2% As Needed, 64% Full Time, 6% Part Time, 9% Temporary, and 17% Contract. Highlights an 36% Physical, and 64% Remote job distribution, with an average salary of $57,886 per year, or $27.8 per hour.

Dispatcher

Havel

Southfield, MI

$19 - $23/hr

Full-time

Posted 21 days ago

Job description

About Us

From mechanical system analysis and standard energy retrofits, to the installation of complex and integrated protocol systems, we deliver state-of-the-art expertise and customer-centered service.

Job Summary

Havel is looking for a Service Dispatch Administrative Assistant in Fort Wayne, IN. In this position you will be responsible for answering phones for dispatch and scheduling services.

#havel # Shambaugh #LI-DF #LI-Onsite

Essential Duties & Responsibilities
  • Maintain a positive and productive working relationship with Dispatch Manager, Operations Managers and Field Technicians
  • Answering Incoming Phones
  • Work with Dispatch Manager to schedule service calls and planned preventative maintenance
  • Update customers on status of services calls and preventative maintenance requests
  • Create/Maintain tickets using internal Dispatch Board
  • Maintain Weekly On -Schedule for Field Technicians
  • Enter Backflows inspections into Cross Connection Database
  • Data Entry of Purchase Orders into Truline
  • Call vendors to track down missing invoices
  • Run Monthly reports for Operations Managers as needed
  • Other duties assigned
Qualifications
  • Background experience in administrative duties and customer service preferred
  • Working knowledge of Microsoft Outlook, Word, Excel, PowerPoint
  • iSeries, AS400, or Truline experience is preferred
  • Self-starter and attention to detail
  • Possess a willingness to learn and ability to work well with others
  • Good written, phone skills, and oral communication skills are essential to the job
  • Regular and reliable attendance, including the ability to work extended hours and weekends as required
Equal Opportunity EmployerAs a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/DisabledAffirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective EmployeesNotice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.Geographic Disclosure

Compensation Range: $19-23 per hour

Employment Type: FULL_TIME

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