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Online Dispatch Jobs in Rochester, MI (NOW HIRING)

Common Citizen

Dispatch Associate

Ferndale, MI · On-site

$20 - $23/hr

Dispatch Associate Department: Retail Reports to: Dispatch Manager FSLA Status: Non-Exempt About Us Common Citizen, a Michigan-based cannabis company, is dedicated to reshaping perceptions around ...

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise drivers on shipments by working with clients, customer service, and logistics to set appointments that ...

Nationwide Video

Dispatch Manager

Wixom, MI · On-site

$28 - $33/hr

Dispatching related responsibilities include but are not limited to: * Schedule and supervise drivers on shipments by working with clients, customer service, and logistics to set appointments that ...

Reworld

Dispatch Supervisor

Warren, MI · On-site

Reporting to the Area Transportation Manager, the Dispatcher will work closely with various stakeholders, including the Health & Safety Manager, Compliance Manager, Maintenance, and other Facility ...

Reworld

Dispatch Supervisor

Warren, MI

Reporting to the Area Transportation Manager, the Dispatcher will work closely with various stakeholders, including the Health & Safety Manager, Compliance Manager, Maintenance, and other Facility ...

United Road

Logistics Dispatcher

Livonia, MI · On-site

Previous dispatch experience is a plus * Self-starter/motivator * Excellent organizational skills * Ability to multi-task in a fast-paced environment Additional Information Please Apply Online At:

City of Novi

Dispatcher

Novi, MI · On-site

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... online. EOE. Open until filled.

City of Novi

Dispatcher

Novi, MI

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... online. EOE. Open until filled.

City of Novi

Dispatcher

Novi, MI · On-site

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You ... online. EOE. Open until filled. Job Posted by ApplicantPro

Bloomfield Township

Dispatcher

Bloomfield, MI · On-site

$50K/yr

... dispatch and communication support to police, fire, emergency and related services. • Dispatches and coordinates the responses of public safety services. • Receives and responds to a variety of ...

Bloomfield Township

Dispatcher

Bloomfield Hills, MI

Operates a multi-line emergency and non-emergency phone system Provides dispatch and communication support to police, fire, emergency and related services. Dispatches and coordinates the responses of ...

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Showing results 1-20

All JobsOnline Dispatch JobsOnline Dispatch Jobs in Rochester, MI

Online Dispatch information

See Rochester, MI salary details

$27.6K

$57.9K

$95.3K

How much do online dispatch jobs pay per year?

As of Aug 28, 2026, the average yearly pay for online dispatch in Rochester, MI is $57,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What is an online dispatch?

An online dispatch job involves coordinating and managing the assignment of tasks, deliveries, or services through digital platforms. Online dispatchers communicate with drivers, service providers, or technicians to ensure that jobs are scheduled efficiently and completed on time. They often use specialized software to track the status of orders, handle customer inquiries, and resolve any issues that arise during the dispatch process. This role is essential in industries like transportation, logistics, and emergency services, where timely coordination is crucial.

How does an online dispatch professional typically collaborate with drivers and other team members to ensure timely deliveries?

Online Dispatch professionals play a vital role in coordinating real-time communication between drivers, warehouse staff, and customers. They utilize dispatch software and digital communication tools to assign routes, track shipments, and resolve any delivery issues that arise. Effective collaboration involves keeping everyone updated on changes, addressing delays proactively, and supporting drivers with information or troubleshooting as needed. Strong teamwork and clear communication are essential to maintaining smooth operations and meeting delivery deadlines.

What are the key skills and qualifications needed to thrive as an online dispatch, and why are they important?

To thrive as an Online Dispatch, you need strong organizational skills, attention to detail, and familiarity with logistics or transportation processes, often supported by a high school diploma or relevant experience. Proficiency with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent problem-solving, time management, and interpersonal communication skills help you efficiently coordinate schedules and respond to urgent issues. These skills ensure smooth operations, timely deliveries, and effective communication between drivers, customers, and management.

What is the difference between Online Dispatch vs Delivery Coordinator?

AspectOnline DispatchDelivery Coordinator
CredentialsTypically requires dispatch or logistics certificationsOften requires logistics or supply chain certifications
Work EnvironmentPrimarily remote or office-based, coordinating multiple drivers or vehiclesOffice or warehouse setting, managing delivery schedules and routes
Industry UsageCommon in transportation, courier, and logistics companiesUsed in retail, food service, and logistics sectors

Online Dispatch and Delivery Coordinator roles both involve managing delivery operations, but Online Dispatch focuses on coordinating drivers remotely through digital platforms, while Delivery Coordinators often handle scheduling and route planning in a more hands-on environment. Both roles require logistics knowledge and communication skills, but Online Dispatch is more tech-driven and remote-oriented.

How to become an online dispatch?

To become an online dispatcher, you typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with dispatch software or GPS systems. Some employers may require previous experience in logistics or customer service, and certifications in transportation or logistics can enhance your prospects.

Is it hard to get hired as an online dispatch?

Getting hired as an online dispatcher typically requires good communication skills, familiarity with dispatch software, and sometimes a background in logistics or transportation. The hiring process can vary, but many employers look for relevant experience and the ability to work independently, with opportunities available in both entry-level and experienced roles.

What are the most commonly searched types of Dispatch jobs in Rochester, MI?

The most popular types of Dispatch jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Online Dispatch jobs?

Cities near Rochester, MI with the most Online Dispatch job openings:

Online Dispatch jobs near you
Infographic showing various Online Dispatch job openings in Rochester, MI as of August 2026, with employment types broken down into 96% Full Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $57,886 per year, or $27.8 per hour.

Dispatch Associate

Common Citizen

Ferndale, MI • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Common Citizen rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

13th of 33 rated cannabis dispensaries

Job description

Description
Job Title: Dispatch Associate
Department: Retail
Reports to: Dispatch Manager
FSLA Status: Non-Exempt
About Us
Common Citizen, a Michigan-based cannabis company, is dedicated to reshaping perceptions around cannabis and enhancing lives through our principles of 'cannabis for humanity' and 'change for the better.' Prioritizing people in all aspects, from cultivating high-quality cannabis to providing a world-class customer experience, we embody a commitment to continuous improvement. As we aspire to be recognized as a Fortune Magazine 'Best Company To Work For,' our family of brands also includes 8 cannabis retail stores serving their respective local communities under 4 brands - LIV Cannabis Co., Pure Lapeer Canna, Xplore Cannabis, and Cannavista Wellness, creating a seamless network where we are all one. Join us at Common Citizen for a collaborative and inclusive journey, anchored in the principles of 'cannabis for humanity' and a commitment to positive change.
About This Role
Every position at Common Citizen from seed to sale, is contributing to our mission to serve our fellow citizens of Michigan with the highest quality, safest cannabis product through our highly individualized and education-oriented provisioning centers. As a Dispatch Associate, you will be responsible for creating delivery routes and dispatching delivery drivers.
Responsibilities
Outlined below is what we see you doing at this point in time. We are a fast-growing company looking for people that are excited to grow along with us.
Responsibilities include but not limited to:
  • Utilizing fleet management software for the most efficient delivery routes.
  • Monitoring ordering services (Dutchie, Weedmaps, over-the-phone) for deliveries as they come in.
  • Accurately recording delivery invoices in METRC.
  • Receiving cash payments and making accurate change.
  • Working with other dispensaries in the Common Citizen network to optimize delivery efficiency for each guest.
  • Provide exceptional guest service by phone, text and in person
  • Ensure guest concerns and/or questions are solved and answered promptly and efficiently, and communicate guest requests and/or issues between yourself and drivers.
  • Maintain a positive work environment conducive to trust and respect.
  • Maintain strictest confidentiality of guest personal situations.
  • Between deliveries you will assist in all areas of the store with inventory, organizing back stock, cleaning, guest advising, reception and other tasks as needed.

The Experience You Bring and the Skills we Need:
  • Dispensary and / or dispatch experience preferred, Cannabis knowledge a plus
  • Must be willing to work weekends, days, night shifts
  • All employees are required to submit to a background check
  • Problem solving skills
  • This is a dynamic team, and as such daily tasks may vary, resulting in a fast-paced and lively work environment.

Physical Requirements
  • Regularly required to stand/walk for entire shift.
  • Use hands to handle, control, or feel objects, tools, or controls.
  • Reach with hands and arms; and talk or hear.
  • Frequently lift and/or move up to 20 pounds.

Why You'd Love This Role
You have:
  • A high level of professionalism and belief in our founding principles: "Cannabis for humanity" and "Change for the better". As such, you enjoy being involved in the community and being a steward for the company and the positive change that we believe in.
  • A passion for providing the residents and visitors of Michigan with the highest quality and safest cannabis products in the state.
  • A desire to change the social perception of cannabis and a passion for humanity.
  • A constant desire to learn new skills and believe in continuous improvement, both personally and professionally.
  • Value integrity and honesty and want to bring those values to the cannabis industry.
  • Enjoy being part of a team and sharing your skills with your fellow citizens.
  • An appreciation for all stages of the production cycle of cannabis, including harvesting, trimming, and processing.

We offer:
  • Medical, Dental, Vision benefits active first of the month following your first day of employment.
  • Paid time off.
  • Employee discount.
  • Employee sponsored life insurance.
  • Employee assistance program.
  • 401K & 401K matching.

Common Citizen?is an equal opportunity employer. We celebrate diversity and are committed to creating an environment of mutual respect for all people. If you are a member of an equity group, you are encouraged to self-identify, on your application, cover letter or resume.
**Must be at least 21 years of age as required by the Cannabis Regulatory Association**

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