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Dispatch Manager Jobs in Rochester, MI (NOW HIRING)

Hercules Materials Holdings LLC

SR Dispatcher

Warren, MI · On-site

$50/hr

In this role, the Dispatcher works hands-on coordinating concrete delivery operations to ensure overall safety, quality, efficiency and profitability. If you love a challenge and are looking for a ...

Hercules Materials Holdings LLC

SR Dispatcher

Warren, MI · On-site

$50/hr

In this role, the Dispatcher works hands-on coordinating concrete delivery operations to ensure overall safety, quality, efficiency and profitability. If you love a challenge and are looking for a ...

Thornton and Grooms

Be Seen First

Dispatcher

Farmington Hills, MI · On-site

$45K - $56K/yr

A T&G Dispatcher * Someone who thrives under pressure with the ability to stay calm while working ... managers and supervisors if needed What does it take? * Must have the ability to work 10-7pm and ...

Hercules Materials Holdings LLC

SR Dispatcher

Warren, MI · On-site

$50/hr

In this role, the Dispatcher works hands-on coordinating concrete delivery operations to ensure overall safety, quality, efficiency and profitability. If you love a challenge and are looking for a ...

Hercules Materials Holdings LLC

SR Dispatcher

Warren, MI · On-site

$50/hr

In this role, the Dispatcher works hands-on coordinating concrete delivery operations to ensure overall safety, quality, efficiency and profitability. If you love a challenge and are looking for a ...

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Dispatch Manager information

See Rochester, MI salary details

$27.6K

$57.9K

$95.3K

How much do dispatch manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for dispatch manager in Rochester, MI is $57,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Rochester, MI? The most popular types of Dispatch jobs in Rochester, MI are:
What are popular job titles related to Dispatch Manager jobs in Rochester, MI? For Dispatch Manager jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Dispatch Manager jobs? Cities near Rochester, MI with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
SR Dispatcher

SR Dispatcher

Hercules Materials Holdings LLC

Warren, MI • On-site

$50/hr

Full-time

Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Hercules Concrete is currently seeking a bilingual Dispatcher to work out of our corporate office in Warren, MI. We're looking for someone that is a highly motivated and driven individual on the quest for a challenge. In this role, the Dispatcher works hands-on coordinating concrete delivery operations to ensure overall safety, quality, efficiency and profitability.
If you love a challenge and are looking for a rewarding career, the Dispatcher opportunity in Warren may be right for you!
Hours: 1am - 11am, M-F, Occasional Saturdays incentivized at $50/hour
The ideal candidate will have:
  • 2+ years' experience in concrete dispatching.
  • An understanding of QC/QA for the ready mix concrete industry.
  • Knowledge of concrete production equipment, processes, and maintenance programs.
  • Excellent organizational skills, and is able to prioritize tasks and delegate when appropriate.
  • The ability to use multiple forms of communication such as multi-line telephone system, mobile phones, two-way radios, emails, and other forms of communication methods.
  • The ability to multi-task while being detail oriented.
  • Strong analytical and problem solving skills.
  • Union contract knowledge.
  • Excellent written and verbal communication skills
  • Authoritative figure who will lead drivers daily

Duties include, but are not limited to:
  • Answers incoming calls from our plants, our drivers, and our customers.
  • Utilizing maps (on the computer) to execute directions accurately and selecting the most efficient route possible.
  • Process information from drivers in the field, the sales team, and our customers to make sure everyone is on the same page.
  • Efficiently schedule drivers to meet production demands.
  • Balancing driver hours to assure productivity and customers' needs are met while ensuring compliance with applicable DOT laws.
  • Maintaining radio contact and or phone contact with drivers.
  • Assist with driver recruiting and retention.
  • Must be willing to work long hours and weekends during the peak season (there is a lucrative incentive for weekend work)
  • As a Dispatcher, you will be responsible for providing quality customer service.
  • Perform other duties assigned, or assist others in their duties as needed.

This is an excellent opportunity to enter into a supervisory position, or get into an expanding company that will allow you to showcase your skills and reward you accordingly. Our company values a positive attitude and the mindset of a winner. This position offers a competitive salary and benefits package, 401(k), paid vacation, and life insurance.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply