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Dispatch Manager Jobs in Rochester, MI (NOW HIRING)

United Road

Logistics Dispatcher

Livonia, MI · On-site

A high degree of effort is required to dispatch and manage United Road's carrier base for the success of each vehicle movement in a timely manner as well as with a profitable margin. Responsibilities:

OnWay Transport

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Operations Dispatcher

Roseville, MI · On-site

$19 - $22/hr

Operations Dispatcher - Customer Support Roseville, MI Onsite Role: Day Shift 9AM to 9PM Night ... Managing Requests: Efficiently handling urgent pickup and delivery requests, ensuring all orders ...

SK battery America, Inc.

Sr. Services Manager

Troy, MI · On-site

Team Leadership & Dispatch: Manage and scale a multi-disciplinary team of internal and external field technicians. Optimize technician deployment and dispatch strategies to meet strict Availability ...

SK Battery America

Sr. Services Manager

Troy, MI

Team Leadership & Dispatch: Manage and scale a multi-disciplinary team of internal and external field technicians. Optimize technician deployment and dispatch strategies to meet strict Availability ...

Midas

Fleet Dispatcher

Southfield, MI · On-site

$17 - $20/hr

... dispatch calls for emergency roadside assistance to members and / or club fleet personnel via radio, telephone or electronically. You will receive and manage calls related to emergency and / or ...

Bloomfield Township

Dispatcher

Bloomfield, MI · On-site

$50K/yr

... dispatch and communication support to police, fire, emergency and related services. • Dispatches and coordinates the responses of public safety services. • Receives and responds to a variety of ...

Bloomfield Township

Dispatcher

Bloomfield Hills, MI

Operates a multi-line emergency and non-emergency phone system Provides dispatch and communication support to police, fire, emergency and related services. Dispatches and coordinates the responses of ...

Hercules Materials Holdings LLC.

Dispatcher

Warren, MI · On-site

$50/hr

Hercules Concrete is currently seeking a Dispatcher to work out of our corporate office in Warren, MI. We're looking for someone that is a highly motivated and driven individual on the quest for a ...

Thornton & Grooms

Dispatcher

Farmington Hills, MI · Hybrid

A T amp;G Dispatcher * Someone who thrives under pressure with the ability to stay calm while ... managers and supervisors if needed What does it take? * Must have the ability to work 10-7pm and ...

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Dispatch Manager information

See Rochester, MI salary details

$27.6K

$57.9K

$95.3K

How much do dispatch manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for dispatch manager in Rochester, MI is $57,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What Does a Dispatch Manager Do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How much do dispatch managers make in the US?

Dispatch managers in the US typically earn an average salary between $50,000 and $80,000 per year, depending on experience, industry, and location. They often oversee logistics operations, coordinate schedules, and use dispatch software to ensure efficient delivery or service processes.

What is the highest paying dispatcher job?

The highest paying dispatcher jobs are often in specialized fields such as airline or emergency services dispatchers, with airline dispatchers earning salaries exceeding $100,000 annually due to required certifications and extensive experience. Logistics and freight dispatch managers in large companies can also earn high salaries, especially with advanced skills in supply chain management and industry-specific software.

What is a dispatch manager's salary?

A dispatch manager's salary typically ranges from $45,000 to $75,000 annually, depending on experience, industry, and location. They often oversee scheduling, coordinate logistics, and use dispatch software, with some roles offering additional benefits or bonuses.

How does a Dispatch Manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the role of a dispatch manager?

A dispatch manager oversees the scheduling and coordination of transportation or delivery services, ensuring that shipments or personnel are dispatched efficiently. They often use dispatch software, manage communication between drivers and clients, and monitor operations to meet deadlines and safety standards.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a Dispatch Manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a Dispatch Manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Rochester, MI? The most popular types of Dispatch jobs in Rochester, MI are:
What are popular job titles related to Dispatch Manager jobs in Rochester, MI? For Dispatch Manager jobs in Rochester, MI, the most frequently searched job titles are:
What cities near Rochester, MI are hiring for Dispatch Manager jobs? Cities near Rochester, MI with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
Dispatcher - Central Dispatch | Ready Mix Concrete - Detroit, MI

Dispatcher - Central Dispatch | Ready Mix Concrete - Detroit, MI

Smyrna Ready Mix, LLC

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

About the Opportunity
Are you energized by fast-paced environments where every decision impacts customer satisfaction and team success? At SRM Concrete, our Central Dispatch team is the heartbeat of our operation-connecting customers, drivers, and plants to deliver exceptional service and build America's future. We're looking for a service-driven, multitasking leader who thrives on solving problems, supporting others, and making a difference every day.
If you're ready to grow your career in a role where your attention to detail, communication skills, and commitment to customer service truly matter, SRM Concrete wants you on our team.
Your Mission & Key Responsibilities
  • Champion customer service: Answer incoming calls and communications, always going the extra mile to ensure every customer's needs are met with urgency and care.
  • Master multitasking: Juggle multiple orders, schedules, and priorities-coordinating with plant managers, drivers, and sales teams to guarantee timely and accurate concrete deliveries.
  • Lead by example: Set the standard for professionalism, teamwork, and service excellence within the Central Dispatch team.
  • Drive operational efficiency: Monitor performance metrics, identify opportunities for improvement, and help implement solutions that keep our operations running smoothly.
  • Resolve challenges: Manage customer inquiries, address delivery or quality issues, and turn problems into opportunities to exceed expectations.
  • Foster collaboration: Build strong relationships with customers, suppliers, and SRM team members to ensure seamless communication and support.
  • Promote safety: Uphold all safety regulations and company policies, creating a safe and positive work environment for everyone.
  • Support continuous improvement: Participate in team meetings, share insights, and contribute to strategic planning and process enhancements.

What Sets You Apart
  • Proven ability to multitask and thrive in a fast-paced, customer-focused environment.
  • Passion for delivering outstanding customer service in every interaction.
  • Strong communication and interpersonal skills; you build trust with customers and teammates alike.
  • Leadership experience and a collaborative, team-first mindset.
  • Quick to learn new systems and technology; proficiency with Microsoft Office and dispatch/logistics software is a plus.
  • Analytical thinker who embraces challenges and seeks continuous improvement.
  • Commitment to safety, quality, and operational excellence.
  • Experience in dispatch, logistics, or customer service is helpful, but a positive attitude and eagerness to learn are most important.
  • Willingness to undergo SRM's pre-employment screenings.
  • Ability to work in a high-volume office setting with frequent communication across multiple locations.

About SRM
SRM Concrete (Smyrna Ready Mix) is a family-owned, values-driven leader in the ready mix concrete industry. Founded in 1999 with a single plant in Smyrna, Tennessee, we've grown to over 600 locations nationwide by focusing on quality, integrity, and service. Our mission is to serve our customers, our communities, and our team members with excellence-every load, every day.
Why Join SRM Concrete?
  • Growth & Advancement: Be part of a rapidly expanding company with real opportunities to grow your career.
  • Impact: Play a pivotal role in ensuring our customers' success and our company's reputation for service.
  • Competitive Pay: Competitive salary and advancement opportunities.
  • Exceptional Benefits: Low-cost medical, dental, vision, STD, LTD, and life insurance; paid holidays; PTO/vacation; 401k with $100 weekly match; family days; and more!
  • Team Culture: We value hard work, respect, and teamwork. We support each other, recognize a job well done, and believe in doing what's right-on the job and in the community. You'll find a straightforward, dependable environment where every team member matters.

At SRM Concrete, you're more than a dispatcher-you're a valued team member helping to build America's future. If you're ready to say "YES" to new opportunities and deliver service that sets the standard in our industry, apply today and join the SRM family!

Apply