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Dispatch Manager Jobs in Rochester, MI (NOW HIRING)

Bloomfield Township

Dispatcher

Bloomfield, MI · On-site

$50K/yr

... dispatch and communication support to police, fire, emergency and related services. • Dispatches and coordinates the responses of public safety services. • Receives and responds to a variety of ...

Bloomfield Township

Dispatcher

Bloomfield Hills, MI

Operates a multi-line emergency and non-emergency phone system Provides dispatch and communication support to police, fire, emergency and related services. Dispatches and coordinates the responses of ...

Hercules Materials Holdings LLC.

Dispatcher

Warren, MI · On-site

$50/hr

Hercules Concrete is currently seeking a Dispatcher to work out of our corporate office in Warren, MI. We're looking for someone that is a highly motivated and driven individual on the quest for a ...

Hercules Materials Holdings LLC.

Dispatcher

Warren, MI · On-site

$50/hr

Hercules Concrete is currently seeking a Dispatcher to work out of our corporate office in Warren, MI. We're looking for someone that is a highly motivated and driven individual on the quest for a ...

Thornton and Grooms

Be Seen First

Dispatcher

Farmington Hills, MI · On-site

$45K - $56K/yr

A T&G Dispatcher * Someone who thrives under pressure with the ability to stay calm while working ... managers and supervisors if needed What does it take? * Must have the ability to work 10-7pm and ...

City of Novi

Dispatcher

Novi, MI · On-site

$58K/yr

As a Dispatcher, you will be a key team player within the City of Novi's Public Safety team. You will be required to perform extensive phone work along with dispatching police, fire and EMS personnel.

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Dispatch Manager information

See Rochester, MI salary details

$27.6K

$57.9K

$95.3K

How much do dispatch manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for dispatch manager in Rochester, MI is $57,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $65,800.00 per year, depending on experience, location, and employer.

What does a dispatch manager do?

A dispatch manager works at a warehouse or a call center to ensure that the supply chain workflow of a company operates as efficiently as possible. As a dispatch manager, your job duties include training new employees, delegating tasks, coordinating the daily workload, documenting productivity, overseeing incoming and outgoing shipments, and reporting to senior management. The qualifications for a career as a dispatch manager are a bachelor’s degree in business management or logistics and experience in workflow organization or supply chain logistics. You need an organized, technical mindset and strong communication and leadership skills.

How does a dispatch manager typically collaborate with drivers and other departments to ensure efficient operations?

A Dispatch Manager regularly coordinates with drivers, customer service representatives, and warehouse staff to optimize routes, address delivery issues, and ensure timely shipments. Effective communication is key, as the manager must quickly resolve delays or emergencies and relay updates to all stakeholders. They often use logistics software to monitor fleet performance and track shipments, fostering a collaborative environment where teamwork and adaptability are essential. This cross-departmental coordination helps maintain high service levels and operational efficiency.

What is the difference between Dispatch Manager vs Dispatch Coordinator?

AspectDispatch ManagerDispatch Coordinator
Required CredentialsHigh school diploma; some roles prefer certifications in logistics or transportationHigh school diploma; certifications in logistics or customer service beneficial
Work EnvironmentSupervises dispatch teams, manages operations, often in office or warehouse settingsCoordinates daily dispatch activities, interacts with drivers and clients, often in office settings
Employer & Industry UsageLogistics, transportation, delivery servicesLogistics, transportation, delivery services
Common Search & Comparison IntentUnderstanding managerial roles in dispatchUnderstanding coordination roles in dispatch

The Dispatch Manager oversees the entire dispatch operation, managing teams and ensuring efficient logistics. The Dispatch Coordinator focuses on scheduling and coordinating daily dispatch activities, often acting as a liaison between drivers and clients. Both roles are essential in logistics and transportation industries, but the Dispatch Manager holds a higher supervisory position with broader responsibilities.

What are the key skills and qualifications needed to thrive as a dispatch manager, and why are they important?

To thrive as a Dispatch Manager, you need strong organizational skills, logistics knowledge, and experience in supply chain operations, often supported by a degree in business or logistics management. Familiarity with dispatch software, fleet management systems, and GPS tracking tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and resolving issues quickly. These skills ensure efficient operations, timely deliveries, and high customer satisfaction in a dynamic logistics environment.

What is a dispatch manager?

A Dispatch Manager is a professional responsible for overseeing the scheduling, coordination, and dispatching of vehicles, personnel, or shipments for a company. They work to ensure deliveries or services are completed efficiently and on time, often managing a team of dispatchers and drivers. Dispatch Managers use specialized software to track vehicles, communicate with staff, and resolve logistical issues as they arise. Their role is vital in industries such as transportation, logistics, emergency services, and delivery companies.
More about Dispatch Manager jobs
What are the most commonly searched types of Dispatch jobs in Rochester, MI? The most popular types of Dispatch jobs in Rochester, MI are:
What are popular job titles related to Dispatch Manager jobs in Rochester, MI? For Dispatch Manager jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Dispatch Manager jobs in Rochester, MI look for? The top searched job categories for Dispatch Manager jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Dispatch Manager jobs? Cities near Rochester, MI with the most Dispatch Manager job openings:
Dispatch Manager jobs near you
Infographic showing various Dispatch Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 70% Full Time, 19% Part Time, 10% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $57,886 per year, or $27.8 per hour.

Command Center Coordinator, Part Time

Ilitch

Detroit, MI

Part-time

Re-posted 20 days ago

Job description

Job Summary:

The Fox District Detroit Command Center (FDDCC) and the LCA Command Center (LCACC) are the nerve centers of safety and security operations for all Ilitch owned organizations. The entire organization is dependent on the accuracy of information provided by the FDDCC and LCACC, the response to emergency situations and critical incidents, and the monitoring of all safety and security systems. Part Time Command Center Staff are responsible for coordinating a risk-free, safe, and secure environment through the monitoring of all safety and security systems used at the FDDCC and/or LCACC, dispatching of personnel, preparing accurate reports, documenting calls for service, monitoring CCTV and social media, and implementing all departmental and league requirements that pertain to command center duties.

Job Responsibilities:

  • Work closely with the command center personnel and other security personnel in order to ensure the security and safety of all employees, guests, and patrons at all Ilitch properties, venues, events and business units.

  • Proactively monitor the enterprise-wide Avigilon CCTV system for any of any suspicious activity, packages, people, incidents, potential hazards and alert Supervisory Personnel if such an incident occurs.

  • Operate the command center's radio system in both stressful and non-stressful situations.

  • Field incoming phone calls from patrons, citizens, and colleagues from other business units and respond accordingly.

  • Maintain a complete and accurate record of start/stop times of all events, incidents, and calls for service, and dispatch the proper personnel in the event of emergency or unusual events/calls.

  • Dispatch Security and Safety staff in a professional, timely, and efficient manner at all times.

  • Be fully knowledgeable in all emergency plans, league requirements, and departmental procedures to ensure proper incident response.

  • Monitor social media for any possible threats to our teams, family, brands etc. and report any pertinent information immediately.

  • Assist full-time coordinators with gathering pre-event intelligence for all venues.

  • Assist full-time employees in monitoring/reporting severe weather.

Required Knowledge, Skills and Abilities:

  • Must be 18 years or older

  • Current Crowd Manager

  • Possess a valid driver's license

  • Possess a high school diploma

  • Must be able to pass the background/screening requirements

  • Basic knowledge of how to operate a CCTV system

  • Knowledge of Microsoft office

  • Knowledge of different types of social media

  • Comfortable dispatching over the radio system during stressful and non-stressful situations

  • Proficient at multi-tasking

  • Effective communication skills

  • Basic knowledge of local, state, and federal laws

Preferred Knowledge, Skills and Abilities:

  • Bachelor's degree in Criminal Justice or a related degree field

  • Public safety dispatching experience

All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development of Michigan.

Olympia Development of Michigan is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.


The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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