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Director Telecommunications Jobs (NOW HIRING)

National Capitol Contracting (NCC)

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Telecommunications Analyst

Washington, DC · On-site

This role will focus primarily on Microsoft Teams Voice and Direct Routing while also supporting Avaya telephony platforms, enterprise VoIP infrastructure, and legacy telecommunications services. The ...

Greenberg Traurig LLP

This role reports to the Director of Network Systems. Position Summary The Telecommunications Manager oversees all telecommunications services and systems for the firm, including management of the ...

CaroMont Health

Telecommunications Engineer

Gastonia, NC · On-site

Performs a variety of tasks such as leading and directing technicians as the senior technician in ... Reports to Telecommunications Manager. Qualifications: * Must have associate's degree or equivalent ...

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How much do director telecommunications jobs pay per year?

As of Sep 4, 2026, the average yearly pay for director telecommunications in the United States is $116,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,000.00 and $154,500.00 per year, depending on experience, location, and employer.

What does a director of telecommunications do?

A Director of Telecommunications is responsible for overseeing the planning, implementation, and management of an organization’s telecommunications systems and infrastructure. This includes managing voice, data, and video communication networks to ensure reliable and efficient connectivity. They lead teams, manage budgets, develop policies, and stay updated on technological advancements to support the organization's communication needs. Their role is crucial in enabling seamless internal and external communications within a business.

What are the key skills and qualifications needed to thrive as a director of telecommunications?

To excel as a Director of Telecommunications, you need in-depth knowledge of telecommunication networks, project management, and industry regulations, typically supported by a bachelor’s or master’s degree in a related field. Familiarity with network design tools, VoIP systems, and certifications such as Cisco CCNP or PMP are highly valuable. Strong leadership, strategic thinking, and communication skills help in managing teams and aligning technology initiatives with business goals. These competencies are essential for ensuring reliable communications infrastructure and driving organizational growth.

What are the typical challenges a director of telecommunications faces when managing large-scale network upgrades?

A Director of Telecommunications often encounters challenges such as coordinating cross-departmental teams, ensuring minimal service disruption during upgrades, and managing vendor relationships. Balancing budget constraints with the need for cutting-edge technology is also common, as is ensuring compliance with industry regulations. Successful directors proactively communicate timelines and expectations, foster collaboration, and implement thorough testing to mitigate risks throughout the upgrade process.
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Director Telecommunications jobs near you
Infographic showing various Director Telecommunications job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $116,295 per year, or $55.9 per hour.

Telecommunications Analyst

National Capitol Contracting (NCC)

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

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Key responsibilities

  • Support and troubleshoot enterprise unified communications services, including Microsoft Teams Phone, Direct Routing, and Avaya telephony systems.

  • Design, configure, and maintain Teams Voice solutions such as dial plans, voice policies, auto attendants, call queues, and call-routing configurations.

  • Monitor system health, perform system maintenance, and collaborate with carriers and vendors to ensure service availability and performance.

Job description

Position Summary


This is an ONSITE position located in Washington, D.C.


NCC is seeking a Telecom Engineer/Analyst to support and optimize an enterprise unified communications environment. This role will focus primarily on Microsoft Teams Voice and Direct Routing while also supporting Avaya telephony platforms, enterprise VoIP infrastructure, and legacy telecommunications services.

The ideal candidate will have extensive hands-on experience with Microsoft Teams Voice, Avaya telephony systems, and troubleshooting complex enterprise voice and call-quality issues.


Essential Duties and Responsibilities

  • Provide Tier 2 and Tier 3 support for Microsoft Teams Phone, Direct Routing, Avaya telephony, and enterprise unified communications services.
  • Design, configure, and maintain Teams Voice solutions, including dial plans, voice policies, auto attendants, call queues, and call-routing configurations.
  • Troubleshoot call-quality, call-routing, carrier-connectivity, and voice-service issues; perform root-cause analysis and implement corrective actions.
  • Administer Avaya Communication Manager, System Manager, Session Manager, AVP, AES, WFO, and CDR solutions.
  • Manage supporting virtual servers, VMware ESXi hosts, and Windows and Linux server environments.
  • Support legacy telecommunications services, including analog and digital lines, PSTN connectivity, and voice trunks.
  • Collaborate with telecommunications carriers, Microsoft, and third-party vendors to maintain service availability and performance.
  • Monitor system health and performance indicators to identify service degradation, operational gaps, vulnerabilities, and infrastructure risks.
  • Perform system maintenance, configuration changes, upgrades, testing, vulnerability remediation, and platform enhancements.
  • Maintain technical documentation, system configuration records, and troubleshooting procedures.
  • Participate in shift work and after-hours call-in support as needed to meet customer SLAs in a 24/7/365 environment.


Minimum Requirements

  • Ability to obtain and maintain a Public Trust clearance (must be able to pass a Credit Check and Criminal Background Check).
  • 8+ years of hands-on Avaya experience in an enterprise telecommunications environment.
  • Extensive hands-on experience with Microsoft Teams Voice, Teams Phone, and Direct Routing.
  • Experience configuring Teams dial plans, voice policies, auto attendants, call queues, and call routing.
  • Experience providing Tier 2 or Tier 3 support for enterprise VoIP or unified communications environments.
  • Hands-on experience with Avaya Communication Manager 7.x or later.
  • Hands-on experience with Avaya System Manager and Session Manager 7.1 or later.
  • Experience with AVP, AES, WFO, and CDR.
  • Experience administering VMware ESXi, virtual servers, and Windows or Linux server environments.
  • Knowledge of enterprise call routing, carrier services, PSTN connectivity, and voice-quality troubleshooting.
  • Ability to participate in shift work or after-hours support within a 24/7/365 operational environment.




NCC provides reasonable accommodations to qualified individuals with disabilities. If you are an applicant that requires a reasonable accommodation, please email us and reference the position in your email.
 

All qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristic. E-Verify Employer. VEVRAA Federal Contractor.