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Director Root Cause Analysis Jobs (NOW HIRING)

Root Cause Analysis and Action Planning * Lead root cause analysis for high-priority escalation and ... Proven ability to influence cross-functional teams and drive accountability without direct ...

This role monitors in-process and pre-shipment quality, manages field-reported concerns, and drives root cause analysis and corrective actions related to product and service issues. The Quality ...

Perform hands-on triage and root cause analysis on field returns, reproduce reported issues, and ... Self-directed within your queue -you work the units in front of you without waiting for step-by ...

Quality Engineer

West Warwick, RI · On-site

$69.90K - $90.30K/yr

This role has no direct reports and works cross‑functionally with Operations, Engineering, R&D, ... The Quality Engineer plays a key role in audits, root cause analysis, and customer complaint ...

Quality Engineer

West Warwick, RI · On-site

$69.90K - $90.30K/yr

This role has no direct reports and works cross‑functionally with Operations, Engineering, R&D, ... The Quality Engineer plays a key role in audits, root cause analysis, and customer complaint ...

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Director Root Cause Analysis information

What are the key skills and qualifications needed to thrive as a Director of Root Cause Analysis, and why are they important?

To thrive as a Director of Root Cause Analysis, you need expertise in process improvement methodologies, data analysis, and a background in quality management, typically supported by an advanced degree in engineering, business, or a related field. Familiarity with tools like Six Sigma, Lean, statistical analysis software, and root cause analysis frameworks is essential. Exceptional problem-solving abilities, leadership, and strong communication skills help you drive cross-functional teams and foster a culture of continuous improvement. These skills ensure effective identification and resolution of systemic issues, leading to enhanced organizational performance and reduced operational risks.

How does a Director of Root Cause Analysis typically collaborate with other departments to drive organizational improvements?

A Director of Root Cause Analysis works closely with cross-functional teams, such as operations, quality assurance, engineering, and compliance, to identify and address systemic issues. They often lead or facilitate meetings where stakeholders from different departments contribute insights and data relevant to incidents. By fostering open communication and aligning on shared goals, the director ensures that corrective actions are both practical and sustainable. This collaborative approach not only resolves immediate problems but also drives long-term process improvements across the organization.

What are Director Root Cause Analysis roles and responsibilities?

A Director of Root Cause Analysis is responsible for overseeing the investigation and resolution of systemic issues within an organization. Their primary duties include leading teams to identify the underlying causes of problems, developing corrective action plans, and ensuring that solutions are effectively implemented to prevent recurrence. They also collaborate with other departments to improve processes, maintain compliance with industry standards, and report findings to senior leadership. This role requires strong analytical, leadership, and communication skills.

What is the difference between Director Root Cause Analysis vs Quality Manager?

AspectDirector Root Cause AnalysisQuality Manager
Primary FocusIdentifying and resolving underlying causes of issuesOverseeing overall quality assurance processes
CertificationsSix Sigma, Lean, Root Cause Analysis certificationsISO 9001, Six Sigma, Quality Management certifications
Work EnvironmentCross-departmental teams, problem-solving sessionsQuality departments, production lines, audits
Industry UsageManufacturing, engineering, healthcareManufacturing, service industries, healthcare

The main difference is that the Director of Root Cause Analysis focuses specifically on diagnosing and solving fundamental problems, while the Quality Manager oversees broader quality assurance and compliance efforts. Both roles require similar certifications and are vital in maintaining high standards within their industries.

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Director of Quality - Manufacturing

Director of Quality - Manufacturing

CyberCoders

Clifton, NJ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Director of Quality - Manufacturing

Director of Quality
Position Overview
We are seeking an experienced Director of Quality to lead and advance our quality organization in a fast-paced manufacturing environment. The Director will develop and maintain a robust quality management system, ensure compliance with regulatory and customer requirements, drive continuous improvement, and partner with manufacturing, engineering, procurement, and leadership to deliver high-quality products on schedule. This role combines strategic leadership with hands-on problem solving to sustain product integrity, improve process capability, and enhance customer satisfaction.
Key Responsibilities

  • Define and implement the company quality strategy and roadmap aligned with business objectives and manufacturing priorities.
  • Lead, mentor, and grow the quality organization including quality engineers, inspectors, and system administrators.
  • Develop, document, maintain, and continuously improve the Quality Management System (QMS) to meet internal, customer, and regulatory requirements.
  • Ensure compliance with applicable standards and regulations (e.g., AS9100, ITAR, NADCAP where applicable) and manage external and internal audits.
  • Oversee supplier quality management program including qualification, performance monitoring, corrective actions, and supplier development.
  • Direct root cause analysis and corrective/preventive action (CAPA) activities for product and process nonconformances.
  • Establish, monitor, and report on key quality metrics (e.g., PPM, DPMO, OTD related to quality) and use data to drive decisions and continuous improvement.
  • Drive process capability and reliability initiatives using Lean and Six Sigma methodologies to reduce variation, waste, and costs.
  • Manage metrology and inspection capability requirements, including calibration, measurement systems analysis (MSA), and laboratory controls.
  • Coordinate cross-functional problem solving with engineering, production, procurement, and program management to resolve quality risks and support new product introductions.
  • Represent the company to customers, auditors, and regulatory authorities on quality matters; lead customer quality reviews and resolve escalations.
  • Develop and manage quality department budget, staffing, training, and performance objectives.

Qualifications

  • Required: Proven experience in Manufacturing and Quality Management with a minimum of 10 years in progressively responsible quality roles within a manufacturing environment.
  • Experience in a precision casting environment highly desired. 
  • Required: Experience in Aerospace or Defense industries and familiarity with industry-specific requirements.
  • Required: Hands-on knowledge of AS9100 implementation and surveillance audits.
  • Required: Familiarity with ITAR compliance and export control considerations.
  • Required: NADCAP experience or auditor familiarity for special processes.
  • Required: Demonstrated leadership experience managing cross-functional quality teams and programs at a senior level.
  • Required: Strong knowledge of quality systems, auditing, CAPA, FMEA, control plans, and measurement system analysis.
  • Required: Excellent problem-solving skills with experience leading root cause analysis and corrective actions.
  • Required: Experience working with suppliers and managing supplier quality performance.
  • Education: Bachelors degree in Engineering, Manufacturing, Quality, or related technical field; advanced degree preferred.
  • Nice to have: Strong metrology background, including calibration and MSA experience.
  • Nice to have: Practical experience with Lean manufacturing and Six Sigma (Black Belt or Green Belt preferred).
  • Certifications such as CQE, ASQ, or equivalent are a plus.

Benefits

  • Health, dental, and vision insurance
  • 401k with company match
  • Paid time off 
  • Paid holidays
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 04/02/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

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About CyberCoders

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CyberCoders is a cutting-edge recruiting firm headquartered in Irvine, CA, US. The company operates within the technology industry, specializing in connecting talented professionals with suitable positions across a variety of sectors. Offering a broad spectrum of services, CyberCoders uses innovative, data-driven strategies and a proprietary matching technology to pair candidates with suitable job openings. Since its inception in 1999, CyberCoders has distinguished itself as an industry trailblazer. The company's mission is to deliver effective talent solutions, thus enabling both businesses and workers to achieve their goals.

Industry

Technology, communication and media

Company size

51 - 200 Employees

Headquarters location

Irvine, CA, US

Year founded

1999

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