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Director Root Cause Analysis Jobs in Texas (NOW HIRING)

Jobtailor

Director, Engineering

Houston, TX · On-site

$120 - $160/hr

Experience directing root cause analysis activities, supporting process development and documentation Core Competencies Demonstrates expertise in Engineering and Project Management, providing ...

ektello

Supply Chain Analyst

Plano, TX · On-site

Plano, TX, USA Top Skills: - Proficient in Microsoft Office Word, Excel, and PowerPoint. - Ability to deep dive to perform root cause analysis - Exceptional presentation, written, and verbal ...

Arcosa Lightweight

Qual Assurance Dir

Dallas, TX · On-site

Quality Director - Arcosa Wind Towers Lead Quality. Build Trust. Deliver Results. At Arcosa Wind ... Drive root cause analysis, corrective actions, and preventive actions for significant quality ...

Pae

Quality Director

Dallas, TX · On-site

Performs root cause analysis, implements and advises on corrective actions plans and responses, and monitors progress and improvements * Drives continuous improvement through communication and ...

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All JobsRoot Cause Analysis JobsDirector Root Cause Analysis JobsDirector Root Cause Analysis Jobs in Texas

Director Root Cause Analysis information

What is a director root cause analysis?

A Director of Root Cause Analysis is responsible for overseeing the investigation and resolution of systemic issues within an organization. Their primary duties include leading teams to identify the underlying causes of problems, developing corrective action plans, and ensuring that solutions are effectively implemented to prevent recurrence. They also collaborate with other departments to improve processes, maintain compliance with industry standards, and report findings to senior leadership. This role requires strong analytical, leadership, and communication skills.

What are the key skills and qualifications needed to thrive as a director root cause analysis?

To thrive as a Director of Root Cause Analysis, you need expertise in process improvement methodologies, data analysis, and a background in quality management, typically supported by an advanced degree in engineering, business, or a related field. Familiarity with tools like Six Sigma, Lean, statistical analysis software, and root cause analysis frameworks is essential. Exceptional problem-solving abilities, leadership, and strong communication skills help you drive cross-functional teams and foster a culture of continuous improvement. These skills ensure effective identification and resolution of systemic issues, leading to enhanced organizational performance and reduced operational risks.

How does a director root cause analysis typically collaborate with other departments to drive organizational improvements?

A Director of Root Cause Analysis works closely with cross-functional teams, such as operations, quality assurance, engineering, and compliance, to identify and address systemic issues. They often lead or facilitate meetings where stakeholders from different departments contribute insights and data relevant to incidents. By fostering open communication and aligning on shared goals, the director ensures that corrective actions are both practical and sustainable. This collaborative approach not only resolves immediate problems but also drives long-term process improvements across the organization.

What is the difference between Director Root Cause Analysis vs Quality Manager?

AspectDirector Root Cause AnalysisQuality Manager
Primary FocusIdentifying and resolving underlying causes of issuesOverseeing overall quality assurance processes
CertificationsSix Sigma, Lean, Root Cause Analysis certificationsISO 9001, Six Sigma, Quality Management certifications
Work EnvironmentCross-departmental teams, problem-solving sessionsQuality departments, production lines, audits
Industry UsageManufacturing, engineering, healthcareManufacturing, service industries, healthcare

The main difference is that the Director of Root Cause Analysis focuses specifically on diagnosing and solving fundamental problems, while the Quality Manager oversees broader quality assurance and compliance efforts. Both roles require similar certifications and are vital in maintaining high standards within their industries.

What are the most commonly searched types of Root Cause Analysis jobs in Texas?

The most popular types of Root Cause Analysis jobs in Texas are:

What are popular job titles related to Director Root Cause Analysis jobs in Texas?

For Director Root Cause Analysis jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Director Root Cause Analysis jobs in Texas look for?

The top searched job categories for Director Root Cause Analysis jobs in Texas are:

What cities in Texas are hiring for Director Root Cause Analysis jobs?

Cities in Texas with the most Director Root Cause Analysis job openings:

Director Root Cause Analysis jobs near you
Infographic showing various Director Root Cause Analysis job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution.

Senior Root Cause Analyst

Stellantis Financial Services US

Addison, TX • Hybrid

Full-time

Re-posted 26 days ago

Job description

Position Summary:
The Sr. Root Cause Analyst leads the investigation of complex customer complaints, dealer escalations, and systemic issues impacting customer experience and operations. This role uses advanced data analysis, reporting, and root cause methodologies to identify trends, determine key drivers, and implement effective corrective actions. Partnering cross-functionally across internal teams and external partners, the Sr. Root Cause Analyst delivers clear, actionable insights that support data-driven decision making, improve processes, and ensure compliance. This role plays a key part in driving continuous improvement and enhancing overall customer satisfaction.

This is a Hybrid position. Must have reliable transportation and live within a commutable distance to Dallas, TX

Responsibilities:

  • Leverage advanced analytics to mine, process, and analyze data using SQL, Python, R, SAS, Power BI, Excel, and other BI tools to support root cause and performance analysis
  • Ensure timely, accurate, and well-documented RCA investigations involving customer complaints, dealer escalations, buybacks, and systemic issues
  • Coordinate and lead the end-to-end RCA process, including intake, prioritization, and execution across key business areas
  • Apply data mining, statistical analysis, and RCA methodologies to identify trends, anomalies, and key drivers impacting customer experience, operations, and compliance
  • Build, validate, and maintain predictive models, dashboards, and reporting to monitor recurring issues, emerging risks, KPIs, and process gaps
  • Present concise, actionable insights and recommendations to senior leadership to support data-driven decisions and corrective actions
  • Analyze portfolio and operational trends, resolving data quality issues to ensure accurate, reliable, and timely insights
  • Partner cross-functionally with external partners to validate data and implement corrective measures, including database and dataset support
  • Maintain and protect confidential consumer information in compliance with company policies and regulatory requirements
  • Perform other duties as assigned

Required Experience:

  • Minimum of five (5) years of experience in data/business analysis with a focus on root cause analysis and complex problem solving
  • Strong proficiency in data tools (Excel, Power BI, SQL, Python, R, SAS or similar) and reporting
    Experience using data and statistical methods to drive insights and business decisions
  • Excellent communication and stakeholder management skills, with the ability to present findings and influence outcomes
  • Proven ability to manage complex issues with sound judgment and professionalism
  • Detail-oriented, highly organized, and able to prioritize work in a fast-paced environment

Preferred:

  • Prior auto finance, finance or captive industry experience

Education:

  • Bachelor’s degree in mathematics, statistics, economics, computer science, finance, or other quantitative field, or equivalent experience

Additional:

  • Overtime required on an as needed basis
  • Travel 0 - 10% as required on an as needed basis

Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule:

  • 8 am – 5 pm / Monday – Friday with required in office days throughout the week

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees with an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.