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Root Cause Analysis Engineer Jobs (NOW HIRING)

Amphenol TCS

Failure Analysis Engineer

Nashua, NH · On-site

Perform root cause analysis of failed connectors * Create a failure analysis process and database ... Work with engineers from other disciplines to help with root cause * Process and analyze testing ...

Amphenol TCS

Failure Analysis Engineer

Yocumtown, PA · On-site

Perform root cause analysis of failed connectors * Create a failure analysis process and database ... Work with engineers from other disciplines to help with root cause * Process and analyze testing ...

ASM Research

Root Cause Engineer Mid

$101.30K - $129.50K/yr

The Root Cause Engineer (RCA), Mid performs structured root cause analysis for recurring, chronic, or high-impact incidents to identify underlying technical, process, or architectural issues ...

SMA America

Root Cause Engineer, Medium Voltage

Rocklin, CA · On-site +1

$110K - $130K/yr

PURPOSE OF POSITION The Root Cause Engineer, Medium Voltage is responsible for ensuring customer ... Ensure analyses are evidence-based, documented in compliance with standards, global processes, and ...

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How much do root cause analysis engineer jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for root cause analysis engineer in the United States is $55.99, according to ZipRecruiter salary data. Most workers in this role earn between $40.14 and $74.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Root Cause Analysis Engineer, and why are they important?

To thrive as a Root Cause Analysis Engineer, you need strong analytical skills, a solid engineering background, and experience with problem-solving methodologies like Six Sigma or 8D. Familiarity with technical tools such as statistical analysis software, failure mode and effects analysis (FMEA), and quality management systems is typically required, along with relevant certifications like Six Sigma Green or Black Belt. Effective communication, attention to detail, and cross-functional collaboration are vital soft skills for conveying findings and driving corrective actions. These abilities ensure accurate diagnosis of issues, effective implementation of solutions, and prevention of recurring problems in complex systems.

What are some common challenges faced by Root Cause Analysis Engineers, and how can they be addressed?

Root Cause Analysis Engineers often encounter challenges such as incomplete data, time constraints for investigations, and coordinating input from multiple departments. Addressing these issues requires strong communication skills, a systematic approach to data collection, and the ability to facilitate cross-functional meetings. Building strong relationships with stakeholders and using established RCA tools (like 5 Whys or Fishbone diagrams) can help streamline the process and lead to more accurate, actionable conclusions.

What does a Root Cause Analysis Engineer do?

A Root Cause Analysis (RCA) Engineer specializes in investigating problems, failures, or defects in products, systems, or processes to identify their underlying causes. By using structured methodologies and analytical tools, they determine why issues occurred and recommend corrective actions to prevent recurrence. Their work often involves collaborating with cross-functional teams, collecting and analyzing data, and documenting findings to improve overall quality and reliability. Root Cause Analysis Engineers play a crucial role in industries such as manufacturing, engineering, and IT, ensuring continuous improvement and operational excellence.

What is the difference between Root Cause Analysis Engineer vs Quality Engineer?

AspectRoot Cause Analysis EngineerQuality Engineer
CredentialsBachelor's in Engineering, certifications like Six Sigma or RCA toolsBachelor's in Engineering or Quality Management, certifications like ASQ CQE or Six Sigma
Work EnvironmentManufacturing, industrial, or process improvement settingsManufacturing, service, or product development environments
Industry UsageFocuses on identifying underlying causes of failures or defectsFocuses on ensuring product/service quality and compliance

While both roles aim to improve processes, the Root Cause Analysis Engineer specializes in diagnosing fundamental issues causing failures, whereas the Quality Engineer concentrates on maintaining overall product quality and compliance. The roles often overlap but differ in primary focus and scope.

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Root Cause Analysis Engineer jobs near you

Root Cause Analysis Coordinator

Quality Technology Services, LLC

Suwanee, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

The Root Cause Analysis Coordinator will be charged with managing the operational aspects of problem handling, ensuring efficient execution, monitoring, and communication of tasks. This role will help streamline problem resolution processes, improve customer satisfaction, and contribute to operational excellence.

RESPONSIBILITIES, other duties may be assigned.

  • Manage day-to-day operations of problem handling, ensuring timely execution and communication.
  • Actively monitor and prioritize problem tickets and tasks in ServiceNow, ensuring appropriate assignments to teams (e.g., Facilities, DCIM, Tier 4, Security, Property Development).
  • Ensure accurate and timely documentation of root cause analysis (RCA) and resolution details.
  • Actively prioritize Problems effectively by scale, value and impact.
  • Schedule and facilitate problem management meetings.
  • Effectively distribute meeting notes, action items, and deadlines to invitees and leadership.
  • Generate regular reports on overdue tasks, trends, and resolution timelines for visibility and accountability.
  • Collaborate with process managers to identify recurring problems and develop long-term solutions.
  • Assist in developing and refining problem management processes and policies to align with ITIL best practices.
  • Support the creation of a formal problem management policy and standard operating procedures (SOPs).
  • Ensure effective communication with stakeholders regarding problem status, RCA findings, and resolution progress.
  • Coordinate with OSC leadership for After Action Report (AAR) and Incident Review Report (IRR) updates.
  • Partners with OSC leads, problem process owners, and incident managers to align on problem prioritization and resolution strategies.

BASIC QUALIFICATIONS

  • Bachelor's degree or professional equivalent.
  • Two or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering.
  • US Citizenship for this position required by law due to federal customer contracts.

PREFERRED QUALIFICATIONS

  • ITIL certification is highly preferred.
  • PMP Certification is highly preferred.
  • Strong project management experience with a track record of coordinating corrective actions across multiple teams.
  • Experience with ServiceNow or similar IT service management tools.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong critical thinking and decision-making skills.
  • Project management expertise for coordinating corrective actions across teams.
  • Data analysis skills to generate insights from problem metrics and trends.
  • Strong facilitation and documentation skills for meetings and reports.
  • Ability to work in a fast-paced, dynamic environment with evolving processes.
  • Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality and reliability.
  • Proven critical thinking skills to analyze and solve complex problems effectively.
  • Familiarity with facility operations or data center environments preferred.
  • Strong organizational, analytical, and communication skills.
  • Background in Data Center or heavy asset environment such as manufacturing.
  • Basic understanding of both mechanical and electrical equipment, systems and design related to data centers.
  • Knowledge of electricity and medium to low voltage electrical distribution systems.
  • Knowledge of emergency backup systems (generators, UPS, battery backup).

TOTAL REWARDS

  • This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible.

BASIC QUALIFICATIONS

  • Bachelor's degree or professional equivalent.
  • Two or more years of direct experience with engineering related activities in a technical or critical environment (data center, nuclear power, hospital, pharmaceutical, semiconductor, industrial/commercial field engineering.
  • US Citizenship for this position required by law due to federal customer contracts.

PREFERRED QUALIFICATIONS

  • ITIL certification is highly preferred.
  • PMP Certification is highly preferred.
  • Strong project management experience with a track record of coordinating corrective actions across multiple teams.
  • Experience with ServiceNow or similar IT service management tools.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong critical thinking and decision-making skills.
  • Project management expertise for coordinating corrective actions across teams.
  • Data analysis skills to generate insights from problem metrics and trends.
  • Strong facilitation and documentation skills for meetings and reports.
  • Ability to work in a fast-paced, dynamic environment with evolving processes.
  • Ability and willingness to think outside of the box to find creative and innovative solutions to improve quality and reliability.
  • Proven critical thinking skills to analyze and solve complex problems effectively.
  • Familiarity with facility operations or data center environments preferred.
  • Strong organizational, analytical, and communication skills.
  • Background in Data Center or heavy asset environment such as manufacturing.
  • Basic understanding of both mechanical and electrical equipment, systems and design related to data centers.
  • Knowledge of electricity and medium to low voltage electrical distribution systems.
  • Knowledge of emergency backup systems (generators, UPS, battery backup).

TOTAL REWARDS

  • This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

It's exhilarating to find yourself at a pivotal moment in history— and even more so to be leading the way. At QTS Data Centers, we are proud to stand at the forefront of today's dynamic digital transformation. Our world-class data centers empower our customers' most strategic growth initiatives, positioning us as a global leader in digital infrastructure.

As AI and cloud technologies fuel the demand for increased speed, capacity, and innovation, QTS has emerged as the global digital infrastructure leader. We are committed to connecting the globe for good. Driven by purpose and a spirit of innovation, we design, build, and operate some of the most advanced data centers worldwide. In addition to our cutting-edge technology, we are dedicated to sustainability, incorporating renewable energy solutions to minimize our environmental footprint and drive meaningful impact. As a proud portfolio company of Blackstone, QTS is uniquely positioned to achieve ambitious growth and innovation goals.

At QTS, we are Powered by People . Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work. Together, we're achieving remarkable things and shaping the future of digital infrastructure.

And we'd like to invite you to join us.

In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

  • Roth and Traditional 401(k) matching contributions with immediate vesting
  • Every employee is bonus or commission eligible
  • Generous PTO, Paid Volunteer Days Plus Floating Holidays
  • Stock Purchase Plan (SPP)
  • 11 paid Holidays Annually/Holiday compensation when worked
  • Pet and Legal Insurance
  • Q-Rest Sabbatical Program
  • Q-Anniversary Service Award Program
  • Parental Leave for primary and secondary caregivers
  • Military Benefits Package
  • QTS Charitable Matching Gift Program
  • QTS Scholarship for Employee Dependents
  • QTS Crisis Fund
  • Wellness Program
  • Tuition Reimbursement Program

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