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Director Relationship Manager Jobs (NOW HIRING)

At Covetrus the Director, Relationship Management is more than a team leader - you are a regional growth owner! You'll shape strategy, drive growth, and inspire performance across a high-impact team ...

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Director Relationship Manager information

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$52.5K

$146.1K

$247K

How much do director relationship manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for director relationship manager in the United States is $146,114.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,500.00 and $195,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Relationship Manager vs Client Relationship Manager?

AspectDirector Relationship ManagerClient Relationship Manager
CredentialsTypically requires a bachelor’s degree, often with advanced certifications in finance or managementUsually holds a bachelor’s degree, with certifications like CRM or financial planning preferred
Work EnvironmentStrategic, leadership-focused, often overseeing teams and high-level client portfoliosOperational, client-facing, managing day-to-day client interactions and satisfaction
Employer & Industry UsageCommon in banking, finance, and corporate sectors for senior client management rolesWidespread across banking, insurance, and financial services for client support roles

The main difference is that a Director Relationship Manager focuses on strategic leadership and managing large portfolios, while a Client Relationship Manager handles daily client interactions and service delivery. Both roles require strong communication skills and industry knowledge, but the Director role involves higher-level decision-making and team oversight.

What are the key skills and qualifications needed to thrive as a Director Relationship Manager, and why are they important?

To thrive as a Director Relationship Manager, you need expertise in client relationship management, strategic business development, and a strong understanding of financial products, typically supported by a degree in business or finance. Familiarity with CRM software, data analytics tools, and compliance systems is commonly required. Exceptional interpersonal skills, leadership, and negotiation abilities help build trust and foster long-term client partnerships. These skills ensure the effective acquisition and retention of high-value clients, driving business growth and organizational success.

How does a Director Relationship Manager typically collaborate with other departments to support client needs?

A Director Relationship Manager works closely with teams such as product development, risk management, and operations to ensure comprehensive solutions for clients. This role often serves as the main point of contact, coordinating cross-functional efforts to address client inquiries and deliver tailored services. Regular meetings and strategic planning sessions with internal teams are common, enabling the Director to align client objectives with organizational capabilities and ensure high client satisfaction.

What does a Director Relationship Manager do?

A Director Relationship Manager is a senior professional responsible for managing and nurturing relationships with key clients or stakeholders, often in financial services, banking, or corporate sectors. They oversee a team of relationship managers, develop strategies to enhance client satisfaction, and identify opportunities for business growth. Their role includes maintaining high-level client engagement, resolving complex issues, and ensuring that the organization's services align with client needs and expectations.
More about Director Relationship Manager jobs
What cities are hiring for Director Relationship Manager jobs? Cities with the most Director Relationship Manager job openings:
What are the most commonly searched types of Relationship Manager jobs? The most popular types of Relationship Manager jobs are:
What states have the most Director Relationship Manager jobs? States with the most job openings for Director Relationship Manager jobs include:
Director Relationship Manager-TMT Gaming (hybrid)

Director Relationship Manager-TMT Gaming (hybrid)

First Citizens Bank

Santa Monica, CA • Hybrid

$175K - $225K/yr

Full-time

Posted 2 days ago


First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks


Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in the following locations:

California, New York, New Jersey, Illinois, Georgia, Texas, North Carolina, Boston, Florida and Arizona, Nevada, Oklahoma.

The First Citizens Bank Technology, Media and Telecommunications Team specializes in delivering financing solutions and advisory services for middle market telecommunications, media, entertainment, and technology businesses. Our products and services support the development, expansion, equipment purchase, and strategic acquisition needs of our clients.

We have a deep understanding of the special financing needs of the gaming, entertainment, media and sports industries. Our team of highly experienced professionals has the dedication and know-how to provide strategic solutions for a wide variety of corporate needs.

This Director level originations position, focusing on the native American and Commercial gaming/casino sector, reports to the Managing Director and Group Head of the TMT team.  Location for this position would center around one of our corporate office locations.


Responsibilities
  • Responsible for loan originations, business development and relationship management in the native American and commercial gaming/casino industry and related sectors
  • Must understand and be engaged in gaming/casino landscape. Established relationships and transaction experience that are relevant to this sector would be beneficial to someone fulfilling this role
  • Experience with transactions in casino/route operator and related sectors.
  • Thorough understanding of credit analysis, financial modeling, structuring/negotiating deal terms and the ability to communicate credit decisions to senior management
  • Requires the capability to run/coordinate the structured finance process from initial client discussions all the way through closing
  • Experience with the cross-sell of all commercial banking products (treasury management, hedging, capital markets, foreign exchange, etc.)

Qualifications

Required:

Bachelor's Degree and 8 years of experience in Commercial Banking, Relationship Management, Sales OR High School Diploma or GED and 12 years of experience in Commercial Banking, Relationship Management, Sales.

Preferred:

  • Bachelor’s Degree
  • 8+ years’ experience in originations in a leveraged finance environment and 5 years of gaming, entertainment, media and sports industry
  • National and/or regional client coverage
  • Strong credit and underwriting skills
  • Cross-selling experience of the following commercial banking products: (treasury management, hedging, capital markets, foreign exchange)
  • Effective writing and communication skills
  • Formal credit training

If hired in CA, TX, NC, MA, IL, GA, NY, NJ, FL, AZ, NV, OK the base pay for this position is generally between $175,000.00 and $225,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-NK1 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Required:

Bachelor's Degree and 8 years of experience in Commercial Banking, Relationship Management, Sales OR High School Diploma or GED and 12 years of experience in Commercial Banking, Relationship Management, Sales.

Preferred:

  • Bachelor’s Degree
  • 8+ years’ experience in originations in a leveraged finance environment and 5 years of gaming, entertainment, media and sports industry
  • National and/or regional client coverage
  • Strong credit and underwriting skills
  • Cross-selling experience of the following commercial banking products: (treasury management, hedging, capital markets, foreign exchange)
  • Effective writing and communication skills
  • Formal credit training

If hired in CA, TX, NC, MA, IL, GA, NY, NJ, FL, AZ, NV, OK the base pay for this position is generally between $175,000.00 and $225,000.00. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-NK1 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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