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Assistant Relationship Manager Jobs (NOW HIRING)

Capital One

Assistant Relationship Manager

Mclean, VA · On-site

Assistant Relationship Manager As a member of the Dealer Sales Pod, the ARM is responsible to leverage the Sales System & Protocol to ensure the overall interaction between the Dealer and Capital One ...

Capital One

Assistant Relationship Manager

Mclean, VA · On-site

Assistant Relationship Manager As a member of the Dealer Sales Pod, the ARM is responsible to leverage the Sales System & Protocol to ensure the overall interaction between the Dealer and Capital One ...

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Assistant Relationship Manager information

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$28K

$80.7K

$140.5K

How much do assistant relationship manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for assistant relationship manager in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

How much is the salary of a relationship manager?

The salary of a relationship manager varies depending on experience, location, and the industry, but typically ranges from $50,000 to $100,000 annually. In banking and financial services, they often earn additional bonuses and commissions based on client performance and sales targets.

What is the difference between Assistant Relationship Manager vs Relationship Manager?

AspectAssistant Relationship ManagerRelationship Manager
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like CFA or CFP are a plusSame as Assistant Relationship Manager, often with additional experience or certifications
Work EnvironmentSupports senior managers, handles client inquiries, and assists in account management within banks or financial institutionsManages client portfolios, develops client relationships, and provides financial advice directly to clients
Employer & IndustryFinancial institutions, banks, wealth management firmsFinancial institutions, banks, wealth management firms

While both roles work within the financial industry and require similar educational backgrounds, the Assistant Relationship Manager primarily supports Relationship Managers by handling administrative tasks and client support. The Relationship Manager takes on a more active role in managing client portfolios and providing financial advice.

What does an assistant relationship manager do?

An assistant relationship manager supports senior relationship managers by helping manage client accounts, addressing client inquiries, and assisting with financial transactions. They often handle administrative tasks, maintain client records, and develop customer service skills to ensure client satisfaction and retention.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, meeting performance targets, and handling complaints. Stress levels vary depending on the work environment, workload, and individual coping skills, but the role often requires strong communication and problem-solving abilities. Employers may offer training and support to help manage stress.

Is an RM role stressful?

The Assistant Relationship Manager role can be stressful due to client management, meeting sales targets, and handling complex financial transactions. It requires strong communication skills, attention to detail, and the ability to work under pressure, especially in fast-paced banking or financial environments.

What are the key skills and qualifications needed to thrive as an Assistant Relationship Manager, and why are they important?

To thrive as an Assistant Relationship Manager, you need strong financial acumen, analytical abilities, and a degree in finance, business, or a related field. Familiarity with CRM systems, banking software, and sometimes relevant certifications like CFA Level 1 can be advantageous. Excellent interpersonal skills, attention to detail, and effective communication help build and maintain client relationships. These competencies ensure client satisfaction, support business growth, and help effectively manage financial portfolios.

How does an Assistant Relationship Manager typically collaborate with senior relationship managers and other departments?

Assistant Relationship Managers work closely with senior relationship managers to support client onboarding, prepare financial analyses, and handle routine client inquiries. They frequently coordinate with departments such as credit, compliance, and operations to ensure client requests are handled efficiently and within regulatory guidelines. This collaborative environment helps Assistant Relationship Managers gain a holistic view of banking operations and develop skills essential for career growth in relationship management.
What cities are hiring for Assistant Relationship Manager jobs? Cities with the most Assistant Relationship Manager job openings:
What are the most commonly searched types of Relationship Manager jobs? The most popular types of Relationship Manager jobs are:
What states have the most Assistant Relationship Manager jobs? States with the most job openings for Assistant Relationship Manager jobs include:
Assistant Relationship Manager jobs near you
Assistant Relationship Manager

Assistant Relationship Manager

Capital One

Mclean, VA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

71st of 144 rated banks

Job description

Assistant Relationship Manager
As a member of the Dealer Sales Pod, the ARM is responsible to leverage the Sales System & Protocol to ensure the overall interaction between the Dealer and Capital One is an iconic experience. The ARM is responsible for enabling their ASM, DSM and RM partners to focus on building best in class relationships and bring solutions to match their needs through consultative selling by:
  • Serving as the main point of contact for dealer customer service escalations.
  • Providing high touch concierge service.
  • Developing a deep understanding of our products and programs, mining for dealer pings, and proactively setting up other Sales Pod members to be more effective through their conversations with the dealer.

General Responsibilities:
  • Cultivate positive relationships with our dealer customers to become the dealers point of contact for all service and execution needs.
  • Act as a support and administrative coordinator between Capital One and our dealership customer.
  • Manage and resolve outstanding dealer sales items, such as: dealer agreements, dealer product cancellations, title issues, dealer receivables, and a wide range of other dealer facing items.
  • Engaging with a high level of dealer communication via inbound and outbound phone calls, email, and dealer messaging.
  • Leverage a broad variety of systems and internal teams to resolve outstanding dealer issues.
  • Educate Dealer Customers on Capital One Auto Finance's programs, tools, platforms, policies and procedures.
  • Collaborate with teammates cross-departmentally to solve problems and be the primary dealer contact for all internal Dealer POD funding, sales, and administrative escalations.
  • Support our sales partners with business development by communicating opportunities, scheduling sales appointments, solving dealer related problems, and collaborating to grow business.

A likely match for this position is an energetic and fun individual who has effective communication skills. Strong multitasking, efficient typing, and attention to detail will also serve as valuable skills within this fast-paced position. Individuals who have strengths in quality assurance and process management may also be a solid match. We are seeking positive people, who think problem solving is fun.
Schedule Expectations:
  • Available ~3 Saturdays a month as needed to cover dealer inquiries and escalations with Tuesday, Wednesday or Thursday off
  • In office 5 days a week for the first 90 day training period
  • Potential to work up to 2 Sundays a month with Tuesday, Wednesday or Thursday off

Basic Qualifications:
  • High School Diploma, GED or Equivalent certification

Preferred Qualifications:
  • Associate's Degree
  • 2+ years of Sales or Customer Service Experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $69,100 - $78,900 for Assistant Relationship Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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