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Director Process Optimization Jobs (NOW HIRING)

Responsibilities The Director, Process Optimization is responsible for assessing, analyzing, designing, and facilitating the stand-up of an enterprise service center and affiliated projects, working ...

Responsibilities The Director, Process Optimization is responsible for assessing, analyzing, designing, and facilitating the stand-up of an enterprise service center and affiliated projects, working ...

Identifies process optimization opportunities to enhance team working efficiency and improve the quality of business delivery. Collaborates with the P&SM team, other GCO functional teams, and cross ...

Self-directed and experienced in managing LSS Blackbelt level projects * Ability to understand ... Partner with Process Optimization Leadership to drive DT's overall process optimization program ...

Work you'll do The Deloitte Technology (DT) Process Optimization Manager plays a critical role in ... Self-directed and experienced in managing LSS Blackbelt level projects * Ability to understand ...

Self-directed and experienced in managing LSS Blackbelt level projects * Ability to understand ... Partner with Process Optimization Leadership to drive DT's overall process optimization program ...

Self-directed and experienced in managing LSS Blackbelt level projects * Ability to understand ... Partner with Process Optimization Leadership to drive DT's overall process optimization program ...

Minimum of five (5) years of experience in process improvement, operations optimization, or ... Highly self-directed with the ability to manage multiple projects independently. * Strong ...

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Director Process Optimization information

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$49.5K

$113.5K

How much do director process optimization jobs pay per year?

As of Jun 13, 2026, the average yearly pay for director process optimization in the United States is $108,847.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Director of Process Optimization, and how can they be addressed?

A Director of Process Optimization often encounters challenges such as resistance to change from staff, aligning process improvements with business objectives, and managing cross-functional collaboration. Addressing these challenges typically involves clear communication of the benefits of process changes, securing executive buy-in, and fostering a culture of continuous improvement. Additionally, leveraging data-driven insights and establishing strong relationships across departments can help ensure smoother implementation and sustained success.

What does a Director of Process Optimization do?

A Director of Process Optimization is responsible for analyzing and improving business processes within an organization to increase efficiency, reduce costs, and enhance overall performance. They lead teams in identifying bottlenecks, implementing best practices, and leveraging technology to streamline operations. This leadership role often involves cross-departmental collaboration, change management, and strategic planning to ensure that improvements align with business goals. The Director also measures the impact of process changes and continuously seeks opportunities for further optimization.

What are the key skills and qualifications needed to thrive as a Director of Process Optimization, and why are they important?

To excel as a Director of Process Optimization, you need expertise in process improvement methodologies (such as Lean or Six Sigma), strong analytical skills, and a relevant bachelor's or master's degree. Familiarity with process mapping tools, data analytics platforms, and certifications like Six Sigma Black Belt are typically required. Exceptional leadership, strategic thinking, and communication skills help drive cross-functional initiatives and foster stakeholder buy-in. These abilities are vital for successfully identifying inefficiencies, implementing sustainable changes, and achieving organizational efficiency goals.
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Director, Process Optimization

Director, Process Optimization

Berkley

Jacksonville, FL โ€ข On-site

Other

Posted 4 days ago


Job description

Company Details

"Our Company provides a state of predictability which allows brokers and agents to act with confidence."Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.Along the way, we've been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion.Today the Berkley brand comprises more than 60+ businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess. Led by our Executive Chairman, founder and largest shareholder, William. R. Berkley and our President and Chief Executive Officer, W. Robert Berkley, Jr., W.R. Berkley Corporation is well-positioned to respond to opportunities for future growth.

The Company is an equal employment opportunity employer.

Responsibilities

The Director, Process Optimization is responsible for assessing, analyzing, designing, and facilitating the stand-up of an enterprise service center and affiliated projects, working closely with business stakeholders to translate strategy into target operating models, financial models, and an actionable roadmap of change.

Invest significant time in maturing processes of solution delivery, reporting, and business relationship management to enable repeatable success and drive adoption and implementation of global standards and processes. Perform strategic business analyses and act as a liaison between the leadership team and key stakeholders. Manage tasks and responsibilities associated with planning, directing, coordinating, and supporting specific high-impact projects and initiatives that support the overall strategic plan of the business from initiation through delivery. Support critical relationships with internal and external business partners. Apply expert knowledge of core technology and/or functional areas to coordinate program design and launch within schedule, scope, budget, and quality constraints. Construct business cases and cost/benefit analyses for larger enterprise initiatives. Report statuses and manage communications and escalations related to all Process Optimization-led initiatives. Facilitate senior management meetings and committees, including managing agendas and the collection, compilation, and distribution of management materials as needed. Provide leadership, direction, and assistance in direct support of the team lead and other executive team members, as needed. Partner with various players and stakeholders across WRBC to develop recommendations and advise WRBC management on high-priority, high-impact decisions.

Qualifications

Qualifications:

7-10 years of strategy and operations consulting or other relevant industry experience. 5 years of experience leading projects that include both analytical and technical components combined with change management and communications management in highly complex and matrix environments. Experience working with and managing organizational change and/or Target Operating Model transformational projects in a large enterprise environment. Expertise in process optimization fundamentals and in creating and maintaining detailed project plans and schedules in a Lean Six Sigma or Agile/Waterfall environment. Strong leadership capabilities with the ability to influence staff and management of internal and external IT partners. Able to travel 25-75%. Lean Six Sigma qualification preferred. PMP Certification preferred.

Education Requirement

Bachelor's degree or higher in Business, IT, or related field.

Additional Company DetailsWe do not accept unsolicited resumes from third party recruiting agencies or firms.Additional RequirementsLocation and Travel: Primary location Jacksonville, FL. Travel: 25-75%.Sponsorship DetailsSponsorship not Offered for this RoleEmployment Type: OTHER