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Director Patient Services Jobs (NOW HIRING)

Tareen Dermatology

Patient Services Director

Roseville, MN · On-site

$120K - $140K/yr

About the Role The Patient Services Director provides strategic and operational leadership for patient access and service functions across all Tareen Dermatology locations. This leader plays an ...

Baptist Health

$120 - $180/hr

To learn more about Baptist Health, visit us at Director, Patient Financial Services shall be responsible for the overall direction for the physician billing and central billing departments. This ...

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$33.5K

$121.3K

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How much do director patient services jobs pay per year?

As of Sep 6, 2026, the average yearly pay for director patient services in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What is a director patient services?

A Director of Patient Services oversees the delivery of healthcare services to ensure quality patient care and compliance with regulations. They manage healthcare staff, develop policies, and work to improve patient satisfaction and operational efficiency. This role often requires collaboration with medical professionals, administrators, and external agencies to enhance service delivery. Strong leadership, communication, and problem-solving skills are essential for success in this position.

What are the primary challenges a director patient services typically faces in their daily work?

Directors of Patient Services often navigate challenges such as balancing patient satisfaction with operational efficiency, ensuring compliance with healthcare regulations, and addressing the diverse needs of both patients and staff. They frequently coordinate between clinical teams, administrative departments, and external stakeholders to resolve service issues and improve patient experience. The fast-paced nature of healthcare demands strong problem-solving skills and adaptability, as priorities can shift quickly with patient needs or policy changes. Successfully overcoming these challenges is crucial to maintaining high standards of care and fostering a positive work environment for the entire team.

What are the key skills and qualifications needed to thrive in the director patient services position, and why are they important?

To thrive as a Director Patient Services, you typically need a background in healthcare administration, strong leadership experience, and a relevant degree such as in nursing or healthcare management. Familiarity with hospital information systems, patient management platforms, and regulatory compliance (like HIPAA) is generally required, and certifications such as Certified Patient Experience Professional (CPXP) can be advantageous. Outstanding interpersonal communication, conflict resolution, and team-building abilities are essential soft skills in this position. These combined skills ensure effective oversight of patient services, drive patient satisfaction, and enable the delivery of high-quality, compliant care in complex multi-disciplinary environments.

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Director Patient Services jobs near you
Infographic showing various Director Patient Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.

Patient Services Director

Tareen Dermatology

Roseville, MN • On-site

$120K - $140K/yr

Full-time

Posted 11 days ago

Job description

Join Our Growing Team!
Tareen Dermatology is seeking an experienced, people-focused Patient Services Director to lead our Patient Services teams and help shape an exceptional experience for every patient we serve.
At Tareen Dermatology, our mission is to provide compassionate, state-of-the-art dermatologic care with an emphasis on early diagnosis, patient education, and comprehensive skincare. We are committed to providing individualized, expert, and ethical care while continuing to grow as a leader in medical, surgical, and cosmetic dermatology.
About the Role
The Patient Services Director provides strategic and operational leadership for patient access and service functions across all Tareen Dermatology locations. This leader plays an essential role in creating a consistent, efficient, and compassionate patient experience-from a patient's first interaction with our practice through scheduling, arrival, benefits coordination, and follow-up.
This is an ideal opportunity for an experienced healthcare leader who enjoys developing teams, improving processes, using data to drive results, and creating an outstanding experience for both patients and employees.
What You'll Do
As Patient Services Director, you will:
  • Provide leadership, coaching, and direction to Patient Services supervisors, leads, and team members.
  • Oversee patient-facing operations across multiple locations, including our Call Center and Front Desk teams.
  • Provide oversight of Credentialing, Prior Authorization, Specialty Benefits, and Referral Outreach functions.
  • Ensure scheduling, registration, check-in/check-out, intake, and other patient access processes operate efficiently and consistently.
  • Establish and monitor standards for call quality, responsiveness, scheduling accuracy, patient communication, and service recovery.
  • Develop and improve workflows that enhance efficiency, quality, compliance, and patient satisfaction.
  • Use patient feedback, service trends, call metrics, and operational data to identify opportunities and drive meaningful improvements.
  • Own departmental KPIs, scorecards, and performance expectations while building a culture of accountability and transparency.
  • Recruit, develop, coach, and retain strong teams while supporting leadership development and succession planning.
  • Partner closely with clinical, business office, marketing, Human Resources, and executive leadership to improve the overall patient experience.
  • Ensure compliance with HIPAA, OSHA, and applicable regulatory and organizational standards.

Requirements
What We're Looking For
Our ideal candidate is a collaborative and confident leader who combines operational expertise with a genuine commitment to patient-centered service.
Qualifications include:
  • Bachelor's degree in Healthcare Administration, Business Management, Operations, or a related field preferred; master's degree is a plus.
  • 5-7 years of progressive healthcare operations or patient access experience, with leadership experience in a multi-site environment preferred.
  • Experience in dermatology, specialty practice, ambulatory care, or another high-volume patient service environment preferred.
  • Strong leadership, coaching, team-management, and conflict-resolution skills.
  • Experience with patient access functions such as scheduling, registration, front desk operations, call centers, prior authorizations, benefits coordination, credentialing, and referrals.
  • Strong analytical and problem-solving skills with the ability to translate operational metrics into actionable improvements.
  • Excellent interpersonal, written, and verbal communication skills.
  • Ability to successfully manage competing priorities in a fast-paced, multi-location environment.
  • Proficiency with medical EHR and practice management systems; EMA experience is preferred.
Why Tareen Dermatology?
At Tareen Dermatology, we believe exceptional patient care starts with exceptional people. You'll join a growing organization where collaboration, compassion, accountability, and continuous improvement are valued.
This leadership role offers the opportunity to make a meaningful impact across the organization-developing teams, strengthening operations, and helping ensure every patient receives the high-quality experience they deserve.
Job Type: Full-Time
FLSA Status: Exempt
Ready to make an impact? Apply today to join the Tareen Dermatology team!
Equal Employment Opportunity
Tareen Dermatology is an equal opportunity employer. Employment decisions are based on qualifications, merit, and organizational needs without regard to any status protected by applicable federal, state, or local law.
E-Verify
Tareen Dermatology participates in E-Verify. We use the information provided on Form I-9, Employment Eligibility Verification, to confirm that employees are authorized to work in the United States.
Salary Description
$120,000-$140,000

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