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Director Patient Services Jobs (NOW HIRING)

Insulet Corporation

Job Summary The Sr. Director, Patient Access Services, will shape and execute the strategy that ensures patients living with diabetes can access life-changing therapies quickly and affordably. This ...

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$33.5K

$121.3K

$174K

How much do director patient services jobs pay per year?

As of Jun 17, 2026, the average yearly pay for director patient services in the United States is $121,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $146,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director Patient Services position, and why are they important?

To thrive as a Director Patient Services, you typically need a background in healthcare administration, strong leadership experience, and a relevant degree such as in nursing or healthcare management. Familiarity with hospital information systems, patient management platforms, and regulatory compliance (like HIPAA) is generally required, and certifications such as Certified Patient Experience Professional (CPXP) can be advantageous. Outstanding interpersonal communication, conflict resolution, and team-building abilities are essential soft skills in this position. These combined skills ensure effective oversight of patient services, drive patient satisfaction, and enable the delivery of high-quality, compliant care in complex multi-disciplinary environments.

What is a Director Patient Services job?

A Director of Patient Services oversees the delivery of healthcare services to ensure quality patient care and compliance with regulations. They manage healthcare staff, develop policies, and work to improve patient satisfaction and operational efficiency. This role often requires collaboration with medical professionals, administrators, and external agencies to enhance service delivery. Strong leadership, communication, and problem-solving skills are essential for success in this position.

What are the primary challenges a Director Patient Services typically faces in their daily work?

Directors of Patient Services often navigate challenges such as balancing patient satisfaction with operational efficiency, ensuring compliance with healthcare regulations, and addressing the diverse needs of both patients and staff. They frequently coordinate between clinical teams, administrative departments, and external stakeholders to resolve service issues and improve patient experience. The fast-paced nature of healthcare demands strong problem-solving skills and adaptability, as priorities can shift quickly with patient needs or policy changes. Successfully overcoming these challenges is crucial to maintaining high standards of care and fostering a positive work environment for the entire team.

More about Director Patient Services jobs
What cities are hiring for Director Patient Services jobs? Cities with the most Director Patient Services job openings:
What are the most commonly searched types of Patient Services jobs? The most popular types of Patient Services jobs are:
What states have the most Director Patient Services jobs? States with the most job openings for Director Patient Services jobs include:
What job categories do people searching Director Patient Services jobs look for? The top searched job categories for Director Patient Services jobs are:
Director Patient Services jobs near you
Infographic showing various Director Patient Services job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 77% Full Time, and 19% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $121,253 per year, or $58.3 per hour.
Director Patient Services Home Care

Director Patient Services Home Care

Catholic Health System

Buffalo, NY

$119K - $179K/yr

Full-time

Posted 9 days ago

Catholic Health rating

7.8

Company rating: 7.8 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

131st of 872 rated healthcare providers

Job description

Facility: Administrative Regional Training Cntr
Shift: Shift 1
Status: Full Time FTE: 1.000000
Bargaining Unit: ACE Associates
Exempt from Overtime: Exempt: Yes
Work Schedule: Days
Hours: Monday - Friday 8:00am-4:00pm (flex for agency need)
Summary:
The Director for Patient Services Home Care is responsible for the overall clinical direction, day-to-day operational and administrative management of all clinically related services of the certified Catholic Health Home Care organization. This position provides strategic and tactical support to the Home and Community Based Care leadership team. The Director for Patient Services provides key leadership in all areas of operation, with direct accountability for clinical service delivery, clinical staff productivity, clinical management supervision and clinical support departments. Proactively engages staff to strive for cooperation, efficiency and results. Acts as a liaison with clinical leaders within Catholic Health to achieve Catholic Health goals for improved patient care along the continuum.
Responsibilities:
EDUCATION:
  • Graduate of accredited college or university with Bachelor's Degree in Nursing, Healthcare Administration, or related field required
  • Master's degree in Nursing, Public Health, Business, Business Administration or other related health field preferred
  • Licensure and current registration to practice as a Registered Professional Nurse in the State of New York required

EXPERIENCE:
  • Minimum of two (2) years satisfactory experience as a Community Health Nurse in a CHHA, LTHHCP, or Hospice required
  • Minimum of Five (5) years of management experience in Home Health Care required
  • Three (3) years' experience, background in Performance Improvement, Quality Management and Staff Education preferred

KNOWLEDGE, SKILL AND ABILITY:
  • Knowledge of principles, practices, and techniques of community health nursing.
  • Demonstrated knowledge, experience and effectiveness concerning personnel and fiscal practices of a CHHA, LTHHCP, Licensed Home Care and or Hospice.
  • Ability to manage multiple tasks and priorities simultaneously
  • Strong communication, problem solving, and interpersonal skills
  • Ability to assume a leadership position and work collaboratively as a member of a Leadership Team
  • Knowledge and use of information management programs and Microsoft Office.
  • Ability to speak and present in front of small and large groups of employees, leadership, Board and public forums.
  • Ability to proactively anticipate need and approach to change in both internal and external environments.

What Catholic Health employees say

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About Catholic Health

Sourced by ZipRecruiter

Formed in 1998 under four religious sponsors, Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, nursing homes, home care agencies, physician practices, and other community based ministries. Today, the system has two religious sponsors, the Diocese of Buffalo and the Franciscan Sisters of St. Joseph, who carried on its Mission across the Buffalo-Niagara region. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need. Catholic Health is making the largest investment in its history, dedicating more than $100 million in state-of-the- art technology that will connect our hospitals, home care, long-term care, clinician offices, health centers and ancillary services with patients throughout the area. This transformational investment marks a major milestone for our healing ministry, which dates back more than 165 years.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Buffalo, NY, US

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