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Director Of Ticket Operations Jobs (NOW HIRING)

AEG

Director of Ticket Sales

Sandy, UT · On-site

The Director of Ticket Sales will lead all ticket sales efforts for Utah Royals FC, with primary responsibility for driving revenue growth across season memberships, premium seating, group sales ...

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Director Of Ticket Operations information

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$34K

$107.7K

$179.5K

How much do director of ticket operations jobs pay per year?

As of Jun 16, 2026, the average yearly pay for director of ticket operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does a director of ticket operations do?

A director of ticket operations oversees the management and execution of ticketing processes for events or venues. They coordinate ticket sales, distribution, and inventory, often using ticketing software, and ensure customer service standards are met. The role involves strategic planning, team leadership, and collaboration with sales and marketing departments.

What is the difference between Director Of Ticket Operations vs Ticketing Manager?

AspectDirector Of Ticket OperationsTicketing Manager
ResponsibilitiesOversees ticketing strategies, manages large teams, and develops policies for ticket sales and distributionManages daily ticketing operations, handles customer service issues, and ensures ticketing system functionality
Required CredentialsBachelor's degree, experience in ticketing or event management, leadership skillsBachelor's degree or relevant experience, knowledge of ticketing software, customer service skills
Work EnvironmentLeadership role in stadiums, arenas, or event venues, often in a corporate settingOperational setting within venues or ticketing offices, interacting directly with staff and customers

The main difference is that the Director Of Ticket Operations holds a strategic leadership role overseeing the entire ticketing process, while the Ticketing Manager focuses on daily operations and customer interactions. Both roles require similar credentials and work in related environments, but the director position involves higher-level planning and management responsibilities.

What jobs pay $500,000 a year in the US?

In the US, high-level executive roles such as CEOs, CFOs, and other C-suite executives often earn $500,000 or more annually. Certain specialized professions like investment bankers, senior surgeons, and successful entrepreneurs can also reach or exceed this income level, especially with bonuses, profit sharing, or ownership stakes. For a Director of Ticket Operations, such compensation is uncommon unless combined with executive responsibilities or in highly profitable organizations.

What are the key skills and qualifications needed to thrive as a Director of Ticket Operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticket sales management, revenue optimization, and a background in business administration or a related field. Familiarity with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is essential. Strong leadership, problem-solving, and customer service skills help you lead teams and resolve issues efficiently. These skills ensure smooth and profitable ticketing operations, high customer satisfaction, and effective event management.

What jobs in the US pay 300,000 a year?

For a Director of Ticket Operations, annual salaries of $300,000 or more are uncommon but possible in large organizations or with extensive experience, especially if combined with bonuses or profit sharing. High-paying roles in the ticketing or entertainment industry typically require advanced skills, leadership, and industry knowledge. Most roles at this level are found in executive or senior management positions across various sectors.

What are some common challenges faced by a Director of Ticket Operations when managing large-scale events?

A Director of Ticket Operations often encounters challenges related to balancing high demand with system capacity, ensuring seamless ticket delivery, and managing last-minute ticketing issues. Coordinating with multiple departments—such as marketing, finance, and IT—is essential to provide accurate reporting and customer support. Staying updated on the latest ticketing technologies and fraud prevention methods is also crucial to maintain a smooth and secure ticketing process for both the organization and event attendees.

What jobs pay 2000 a day?

In the field of ticket operations, high-paying roles such as Director of Ticket Operations can earn significant daily rates, especially with extensive experience, specialized skills, and working for large organizations or events. Typically, such roles involve managing ticketing systems, overseeing staff, and ensuring smooth event operations, often requiring certifications and strong leadership abilities. However, most ticketing jobs do not pay $2,000 per day unless they are consulting, executive, or freelance positions with high hourly rates or project-based fees.
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What cities are hiring for Director Of Ticket Operations jobs? Cities with the most Director Of Ticket Operations job openings:
What states have the most Director Of Ticket Operations jobs? States with the most job openings for Director Of Ticket Operations jobs include:
What job categories do people searching Director Of Ticket Operations jobs look for? The top searched job categories for Director Of Ticket Operations jobs are:
Director Of Ticket Operations jobs near you
Infographic showing various Director Of Ticket Operations job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Ticketing | Full-Time | Moody Center

Oak View Group

Austin, TX • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Oak View Group rating

6.3

Company rating: 6.3 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

20th of 35 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
Reporting to the Senior Vice President of Programming, The Director of Ticketing will provide leadership and direction of the Ticketing Department. The Director of Ticketing will create and oversee all concert and event ticketing operations (excluding University of Texas basketball games) for Moody Center. This candidate will be a driven, self-starter who works well without significant oversight. This candidate will interface with LiveNation® and Ticketmaster® to create and manage a one-of-a-kind ticketing system and process. The Director of Ticketing will ensure that the Ticketing Team operates within the scope of generally accepted ticket operations standards and practices. This role will oversee all ticket distribution and will hire, train, supervise and manage the ticket office staff.
This role pays an annual salary of $90,000-$100,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until June 26, 2026.
About the Venue
At Moody Center in Austin, Texas, we are building a championship organization that serves our fans, community, and business partners through world-class sports, entertainment, and experiences. We believe our employees are our greatest assets. We strive to create a culture that empowers and inspires our employees to go above and beyond for our clients, patrons and community.
Moody Center is Austin's new arena that gave the "Live Music Capital of the World" the world-class arena it deserves. Moody Center is a premiere 15,000+ seat venue that hosts the biggest artists and acts on the planet. Designed specifically for concerts, the new arena is home to The University of Texas Women's and Men's basketball games, family shows, and other sporting and community events. Moody Center is the first of its kind in the industry with an unrivaled partnership between Oak View Group, Live Nation/C3 Presents, The University of Texas at Austin, and Minister of Culture, Matthew McConaughey. Moody Center has been recently named the Arena of the Year by Pollstar and by the Academy of Country Music.
We want you to join our team and create the most electric entertainment experience in the nation.
Responsibilities
  • Ensure that an accurate building manifest for new venue is created in ticketing system.
  • Oversee builds for all arena events in Ticketmaster and manage all necessary holds for approximately 80 concerts/entertainment events and 45 community/rental events each year.
  • Develop and maintain relationships with promoters and their respective ticketing personnel.
  • Assist in the preparing, implementing and controlling all aspects of season ticket renewals, pricing, incoming payments and payment plans.
  • Manage relationships with third-party vendors.
  • Develop accurate and insightful reports on ticket sales and services as requested.
  • Support and aid in the hiring, managing, and training of ticket office staff.
  • Act as lead in software, including training for staff, and actively seeking out knowledge in all software in order to be the team expert in technology as it relates to the ticket office and ticketing.
  • Ensure the team is adhering to all PCI Compliance standards.
  • Work as the main facilitator for reconciliations with the finance department.
  • Communicate openly with Premium Sales department on all aspects of ticket operations.
  • Ensure supplies necessary are available for ticket operations (ticket stock, season tickets, forms, envelopes, etc.).
  • Oversee and provide enhancements to box office protocol.
  • Act as one of the primary Manger on Duty at assigned events held at arena.
  • Other duties as assigned.

Qualifications
  • Bachelor's degree in related field or a combination of related education and work experience.
  • 5-7+ years of entertainment ticketing experience. Experience with large-scale events in a concert setting at an arena (15,000+), stadium, or similar is preferred.
  • Experience with the Ticketmaster suite of products is required, including Host, Archtics (as a super user), TM1, TM Entry, and mobile technology.
  • Minimum of 3 years of supervisory experience managing a team.
  • Ability to lead with a team mentality that inspires and energizes staff to do their best while feeling supported.
  • Proficient in MS Office with Salesforce or similar CRM experience.
  • Strong written and verbal interpersonal skills.
  • Skilled in conflict resolution.
  • Ability to effectively collaborate with internal teams and external stakeholders with a positive attitude, professionalism, resourcefulness, and integrity.
  • Ability to work flexible hours including evenings, weekends, and holidays.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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