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Director Of Client Operations Jobs (NOW HIRING)

Charter Impact

Director of Client Finance

Northridge, CA · Remote

$120K - $150K/yr

The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact's service ... Experience in charter school finance and operations is a plus. * Non-profit accounting experience ...

Marketviewedu

Director of Client Success

Richmond, VA · On-site

$70 - $90/hr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

Sandline Global

Director of Client Advisory

$110K - $125K/yr

The Sandline Director of Client Advisory will be responsible for client outreach, building relationships, uncovering client pain points, and educating law firm and corporate prospects on Sandline ...

Asprcmsolutions

$150 - $200/hr

Eight or more years in healthcare revenue cycle with significant client-facing ownership, including team leadership * Has personally owned a book of business and been accountable for retention ...

Dcode

Director of Client Success- Army

Washington, DC · On-site

Role Summary We are seeking a mission-driven, results-oriented Director of Client Success to lead ... Support operational commands in identifying capability gaps and translating needs into actionable ...

Omnicom

Vice President, Client Operations

New York, NY · On-site

$150K - $170K/yr

Sales and Client Operations WHAT ARE WE LOOKING FOR Momentum Worldwide is seeking a highly organized, detail-oriented Director of Client Operations to support a major sports and experiential client ...

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Director Of Client Operations information

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How much do director of client operations jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of client operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within an organization. They coordinate teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track performance and client interactions.
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Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Client Finance

Charter Impact

Northridge, CA • Remote

$120K - $150K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 29 days ago

Job description

About the Company:

Charter Impact empowers mission-driven organizations to achieve their goals through personalized support in finance, operations, and business management. We accomplish this through enthusiastic collaboration within our team and with our clients to support their communities. We are a remote first company growing on a national scale and are continuously seeking qualified candidates to join us. Ideal candidates will be highly motivated professionals who are committed to supporting the team in an environment of growth and change.

Role Summary:
The Director of Client Finance (DOCF) is responsible for overseeing Charter Impact’s service delivery, as well as acting as an outsourced CFO on behalf of our clients.  The DOCF oversees all finance, accounting and compliance reporting for assigned clients by working collaboratively with the Charter Impact Accounting, Accounts Payable, Payroll and Retirement Services Teams and ensuring accuracy and timeliness of financial information.  This Director position is highly visible to Charter Impact clients and must deliver excellence in professional expertise and customer-service in a proactive and positive manner. 
 
This position is remote to candidates based in AZ, CA, CO, CT, FL, GA ID, IL, MI, NV, OR, SD, TX, UT and/or WA.

*This position requires up to 25% travel
Responsibilities
  • Oversee financial and accounting services and provide direction to Charter Impact Teams in the following areas: financial statement preparation, accounts payable, accounts receivable, expense tracking by grant, grant reporting – for both governmental and private grants, and ad hoc reporting as requested 
  • Review all financial statements as prepared by Accounting Teams to ensure compliance with GAAP 
  • Prepare annual budgets and monthly forecasts for clients while providing valuable insight as to their financial condition 
  • Oversee the annual financial and governmental A-133 audits including: work paper preparation, liaison with auditors and understanding of the governmental programs 
  • Oversee and ensure the accuracy and timeliness of all compliance reporting 
  • Serve as a fiscal liaison to Authorizers, Counties, State and Federal Agencies 
  • Provide training to client staff to ensure internal controls are properly implemented and followed 
  • Work with organizational leaders and other executives to ensure financial information is properly communicated 
  • Exceed clients’ expectations both in terms of quality and accuracy of information at all times 
  • Develop and maintain long-term relationships with client leadership and staff 
  • Maintain up to date knowledge of the charter school industry and related funding through regular professional development in areas of responsibility 
  • Mentor staff to ensure continued professional growth within Charter Impact Teams 
Requirements
  • Bachelor's degree in accounting or finance is required.
  • Master's degree in Finance or Accounting is highly desired.
  • 7 years of experience, a portion of which includes oversight and development of staff is required.
  • Experience in a professional service firm, such as a CPA firm, is a plus.
  • Experience in charter school finance and operations is a plus.
  • Non-profit accounting experience is a plus.
  • Certified Public Accountant is highly desired but not required.
  • Ability to maintain, encourage, and participate in a close and highly collaborative team environment with clients and Charter Impact staff.
  • Exceptional customer service skills.
  • Strong written and verbal communication skills.
  • High organizational skills with attention to detail.
  • Self-starter – able to prioritize and multi-task without daily direct supervision.
  • Computer skills and proficiency in Microsoft Office, particularly MS Excel.
  • Knowledge of Sage Intacct or other similar Non-Profit Accounting systems.
What's in it for You?
  • At Charter Impact, we believe great work happens when people feel supported, trusted, and connected.
  • Remote‑first flexibility: Work where you do your best work, with flexible, remote, and hybrid options depending on role. We provide a company‑issued laptop and essential equipment to support a productive setup.
  • Comprehensive, competitive benefits: Medical, dental, vision, and life insurance, plus multiple plan options to meet your needs.
  • Financial wellness & retirement: 401(k) with company match to help you plan for the future.
  • Wellbeing support: Employee Assistance Program (EAP) offering confidential mental health support, counseling, and legal and financial resources for you and your household.
  • Time to recharge: Vacation accrual of up to four (4) weeks per year, plus 11 paid company holidays and a winter break from Christmas Day through New Year’s Day.
  • Connection & culture: Opportunities to build relationships through virtual and in‑person team events, with colleagues who care deeply about their work and impact.
  • Extra perks: Employee discounts, voluntary pet insurance, and an employee referral bonus program.
This position has a base salary of $120,000 - $150,000 annual, with the opportunity to earn an annual discretionary bonus. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance, business needs and business results.
Charter Impact strives to be an employer of choice for highly motivated and mission-driven professionals. We are committed to fostering a team environment where all members work together to achieve common goals, and where staff are supported, challenged and inspired in their work.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.