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Director Of Client Operations Jobs (NOW HIRING)

Brkthru

Director of Client Success

Southfield, MI · On-site

$80K - $120K/yr

The Director of Client Success is responsible for hunting new territory and developing new business within an assigned geographic territory. This is a critical and highly visible position that is ...

Cooley LLP

Director of Client Accounts

San Francisco, CA · On-site

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting ... Oversee end-to-end billing operations, ensuring accuracy, efficiency, compliance, and timely month ...

Cooley

Director of Client Accounts

Reston, VA · On-site

Director of Client AccountsCooley is seeking a Director of Client Accounts to join the Accounting ... Oversee end-to-end billing operations, ensuring accuracy, efficiency, compliance, and timely month ...

Businessolver

Director of Client Services (Remote)

Provide operational performance reports to client leadership team, identifying successes, risks and ... DIR, VP, Head Of or SVP and above level): Serve as a security contact for the business unit.

Cyclops

Director of Client Success (Remote)

Miami, FL · Remote

Role Overview Cyclops is looking for a Director of Client Success to own the client journey from ... Operations to get clients live. * Build the Client Success function from the ground up in close ...

Cyclops

Director of Client Success (Remote)

Miami, FL · Remote

Role Overview Cyclops is looking for a Director of Client Success to own the client journey from ... Operations to get clients live. * Build the Client Success function from the ground up in close ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

MARKETview

Director of Client Success

Richmond, VA · On-site

$100K - $110K/yr

As an essential member of the client-facing team, individuals will be responsible for developing and maintaining relationships with our college and university partners. Individuals will play a key ...

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Director Of Client Operations information

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$34K

$107.7K

$179.5K

How much do director of client operations jobs pay per year?

As of Aug 15, 2026, the average yearly pay for director of client operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

Is a director of client operations a high position?

A director of client operations is a senior leadership role responsible for overseeing client relationships, service delivery, and operational strategies within an organization. It is generally considered a high-level position that requires extensive experience, leadership skills, and often involves managing teams and strategic planning.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within a company. They coordinate between teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track client interactions and performance metrics.
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Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Client Services (54254)

DISRUPT

Houston, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

About Emerge Living:

Emerge Living is a trusted multi-family Property Management firm that operates A, B, C and new development apartment communities in Texas, Georgia, and Florida. We’re a dedicated firm that strives to deliver exceptional value to our partners, properties, and our residents.

About the Role:

Emerge Living is seeking a strategic, results-driven Director of Client Services to lead our business development efforts, drive growth in our third-party management platform, and expand our presence across key U.S. markets. This senior leader will identify, pursue, and secure new client relationships with institutional investors, private equity firms, developers, and family offices. The ideal candidate will have a proven track record of sourcing new business and building deep client relationships.

The Director of Client Services will report directly to executive leadership and work cross-functionally with Operations, Marketing, and Transition teams to ensure the seamless onboarding of new assignments and deliver outstanding client experience.

What You Bring: (Requirements)

Required:

  • Bachelor’s degree.
  • Minimum of 3-5 years of progressive experience in business development or client services within real estate or professional services.
  • Demonstrated success selling property management or consulting services to institutional, middle-market, and smaller real estate owners.
  • Experience managing complex sales cycles with C-level decision-makers and diverse stakeholder groups.
  • Deep network within real estate investment, development, and capital markets communities (especially in the Sunbelt, Texas, and Southwest markets).
  • Strong financial and market analysis skills, including comfort with underwriting multifamily assets.
  • Exceptional communication, presentation, and proposal writing skills.
  • Proficiency with CRM platforms and a data-driven sales mindset.

Preferred:

  • Experience at national property management, real estate investment, or professional services firm.
  • Prior work with REITs, private equity-backed real estate platforms, or institutional owners/operators.
  • Involvement in industry groups such as NMHC, ULI, IREM, BOMA, or NAIOP.

What You’ll Do: (Responsibilities)

  • Design and execute a business development strategy aligned with Emerge Living’s goals for revenue and geographic expansion.
  • Build and maintain a robust pipeline of third-party property management opportunities.
  • Cultivate high-impact relationships with institutional owners, developers, and capital partners.
  • Act as the primary point of contact for prospective clients from initial engagement through signed agreement and transition.
  • Lead the end-to-end sales process: prospecting, qualifying, pitch strategy, proposal development, and contract negotiation.
  • Oversee responses to RFPs, prepare custom proposals and presentations, and quarterback cross-functional pursuit teams.
  • Identify and leverage brokers, lenders, attorneys, and investment managers to generate leads.
  • Conduct and direct in-depth property underwriting, submarket analysis, competitive rent surveys, and supply-demand evaluations.
  • Stay current on economic and real estate trends that inform client strategy and Emerge Living's service positioning.
  • Work closely with internal teams to ensure smooth client onboarding and transition into Operations.
  • Collaborate with Marketing to refine pitch materials and elevate brand presence in the institutional marketplace.
  • Lead, mentor, and develop business development support team members as growth warrants.
  • Represent Emerge Living at industry events, conferences, and networking forums.

What Motivates You:

  • Impact: You thrive on improving the lives of residents, exceeding budgeted expectations, and contributing to the company’s success.
  • Challenges: You embrace obstacles as opportunities, proactively seeking and implementing solutions.
  • Growth: You’re inspired by being part of a fast-growing organization and contributing to its continued success.

What We Have to Offer:

  • Medical, Dental, Vision, Disability and Life Insurance
  • Employee Wealth Program
  • 401K Plan
  • Generous PTO
  • Growth Opportunities

Apply