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Director Of Client Operations Jobs in Carnegie, PA

IntePros

Client Operations Analyst

Pittsburgh, PA · Hybrid

... portfolio of institutional and corporate clients. This is an excellent opportunity for someone with banking or payments operations experience who enjoys solving problems, collaborating cross ...

BNY

Vice President, Client Operations

Pittsburgh, PA · On-site

Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, OPS Client Service to join our Client Operations & Reporting team. This role is ...

JRG Partners

Director of Operations

Pittsburgh, PA · On-site

Job Title: Director of Operations As the Director of Operations in the medical device industry, you will play a crucial role in overseeing and optimizing the operational activities of the ...

BNY

Specialist, Client Operations

Pittsburgh, PA · On-site

$50K - $67K/yr

We're seeking a future team member for the role of Specialist, BTS Operations - BNY A.M.P. (Banking ... receiving (including direct deposit), online bill pay, customer service support, and fraud ...

AYR Wellness

Director of Operations

Warrendale, PA · On-site

The Director of Operations is accountable for meeting production demand that supports corporate top-line revenue while improving efficiency to bottom-line growth. This position is responsible for all ...

AYR Wellness

Director of Operations

Warrendale, PA · On-site

The Director of Operations is accountable for meeting production demand that supports corporate top-line revenue while improving efficiency to bottom-line growth. This position is responsible for all ...

Ayr Wellness

Director of Operations

Warrendale, PA · On-site

The Director of Operations is accountable for meeting production demand that supports corporate top-line revenue while improving efficiency to bottom-line growth. This position is responsible for all ...

BNY

Vice President, Client Operations

Pittsburgh, PA · On-site

Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Client Operations to join our Structured Finance team. This role is located in ...

Ayr Wellness

Director of Operations

Warrendale, PA · On-site

Job Summary The Director of Operations willbe responsible fordirecting manufacturing andlogisticsactivities to ensure that AYR delivers high-quality products whilemaintainingthe most efficient ...

BNY

Vice President, Client Operations

Pittsburgh, PA · On-site

Join us and be part of something extraordinary. We're seeking a future team member for the role of Vice President, Client Operations to join our Structured Finance team. This role is located in ...

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Director Of Client Operations information

See Carnegie, PA salary details

$32.6K

$103.3K

$172.1K

How much do director of client operations jobs pay per year?

As of May 28, 2026, the average yearly pay for director of client operations in Carnegie, PA is $103,252.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $129,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a Director of Client Operations do?

A Director of Client Operations oversees the delivery of services to clients, ensuring that all client needs are met efficiently and effectively. They manage client relationships, coordinate with internal teams, and develop strategies to improve client satisfaction and operational processes. This role often involves supervising account managers, analyzing operational performance, and implementing best practices to enhance service delivery. Their ultimate goal is to foster long-term client partnerships and drive business growth.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as operations manager, project coordinator, business analyst, or client services manager. These positions often require strong communication, organizational skills, and knowledge of business processes, and may involve working with clients, managing teams, or overseeing projects.
What job categories do people searching Director Of Client Operations jobs in Carnegie, PA look for? The top searched job categories for Director Of Client Operations jobs in Carnegie, PA are:
What cities near Carnegie, PA are hiring for Director Of Client Operations jobs? Cities near Carnegie, PA with the most Director Of Client Operations job openings:
Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Carnegie, PA as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $103,252 per year, or $49.6 per hour.

Hybrid Client Operations Supervisor - Pittsburgh, PA

Verisma

Pittsburgh, PA • On-site

$23 - $25/hr

Full-time

Posted 8 days ago

Verisma rating

6.6

Company rating: 6.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

147th of 204 rated it services

Job description

Client Operations Supervisor
Summary of Position:
Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing coverage at various sites.
Duties & Responsibilities:
  • Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS).
  • Responsible for meeting facility revenue goals on a consistent basis.
  • Identifies and recommends opportunities to increase productivity.
  • Complies with all release of information related functions, as stipulated by service agreement.
  • Prepares weekly dashboard and month-end Operational performance reports Monitors productivity and quality to ensure high customer service satisfaction.
  • Assists the Director of Client Operations in the training and evaluation of ROIS staff, both onsite and remote.
  • Assists in selecting, interviewing, hiring and terminating of employees.
  • Participates in counseling sessions of site personnel and makes disciplinary or termination recommendations, when necessary.
  • Manages scheduling of onsite staff to include time off requests and payroll approval
  • Assists remote supervisors with the coordination of work.
  • Distributes workflow to site personnel.
  • Maintains confidentiality by keeping all information seen and heard in the facility secure.
  • Provides input into the review and revision of site procedure.
  • Performs quality reviews and site evaluations as required by clients.
  • Reviews release of information requests for validity according to applicable state or federal statutes; returns inappropriate authorizations and requests to the requester.
  • Looks up medical record numbers, fills out guides and pulls medical records, when appropriate.
  • Reviews the requests to determine which encounters are being requested.
  • Scans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.
  • Captures the appropriate pages for the requested records, when appropriate.
  • Re-assembles the charts (if paper) for re-filing.
  • Logs information that is being sent to the requester either manually or using company software in accordance with the facility procedure.
  • Documents the release of information in the patient medical record or other means determined by the facility.
  • Calculates billing and prepares invoices, as needed.
  • Certifies medical records copies, when appropriate.
  • Attends all mandatory meetings and/or training sessions.
  • Ensures supplies are available at designated facility.
  • Submits company-related travel expense reports and original receipts to manager in a timely fashion.
  • Complies with and provides guidance on Company Policies, as identified in the Company Handbook.
  • Performs other appropriate duties, as assigned, to meet the needs of the department and the company.

Minimum Qualifications:
  • A High School Diploma or GED is required, some college preferred.
  • RHIT Certification, preferred.
  • A valid driver's license and a history of safe driving.
  • Ability to communicate effectively with clients, staff members and management.
  • Experience with medical records or healthcare, beneficial.
  • Knowledge of HIPAA privacy information standards, required.
  • Medical terminology coursework, preferred
  • RHIT certification or the ability to take and pass an ROI Certification course with a score of 85% or higher, within 90 days is required.
  • Ability to travel.

What Verisma employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

About Verisma

Sourced by ZipRecruiter

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2002

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