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Director Of Client Operations Jobs in Philadelphia, PA

BNY

Vice President, Client Operations

Wilmington, DE

Join us and be part of something extraordinary. We're seeking a future team member for the role of Client Operations Manager to join our team. This role is located in Boston, MA ( 4 days in office ...

Barry's

Client Operations Lead

Philadelphia, PA · On-site

About the Role The Client Operations Lead is an introductory leadership position that involves ... Support in cleaning and maintaining of locker rooms to brand standard as directed * Support in ...

ICBD

Director of Operations

NJ · On-site

Director of Operations - ABA Centers of America Sewell, NJ Who We Are We are the nation's fastest ... Act as lead "client-care officer" through direct contact with every client and stakeholder * Ensure ...

Barry's

Client Operations Lead

Philadelphia, PA · On-site

$16/hr

About the Role The Client Operations Lead is an introductory leadership position that involves ... Support in cleaning and maintaining of locker rooms to brand standard as directed * Support in ...

Mazzoni Center

Director of Operations

Philadelphia, PA · On-site

$120K/yr

The Director of Operations provides leadership and oversight for operational systems and administrative functions that support the delivery of high-quality healthcare and community services at ...

CPP

Director of Operations

Philadelphia, PA · On-site

Director of Operations As the Director of Operations, you'll serve as both the operational driver and the patient experience champion of the practice. You'll ensure daily operations run seamlessly ...

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Director Of Client Operations information

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$32.7K

$103.5K

$172.5K

How much do director of client operations jobs pay per year?

As of May 28, 2026, the average yearly pay for director of client operations in Philadelphia, PA is $103,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $130,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a Director of Client Operations do?

A Director of Client Operations oversees the delivery of services to clients, ensuring that all client needs are met efficiently and effectively. They manage client relationships, coordinate with internal teams, and develop strategies to improve client satisfaction and operational processes. This role often involves supervising account managers, analyzing operational performance, and implementing best practices to enhance service delivery. Their ultimate goal is to foster long-term client partnerships and drive business growth.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as operations manager, project coordinator, business analyst, or client services manager. These positions often require strong communication, organizational skills, and knowledge of business processes, and may involve working with clients, managing teams, or overseeing projects.
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Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Philadelphia, PA as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $103,482 per year, or $49.8 per hour.
Director of Client Relations - Nuclear

Director of Client Relations - Nuclear

Holtec International

Camden, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Holtec International rating

8.0

Company rating: 8.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

139th of 415 rated machine equipment manufacturers

Job description

The Director of Client Relations is responsible for driving client satisfaction and achieving business growth within their assigned client base while providing strategic leadership for key client relationships. Reporting to the EVP of Business Development, this role requires a strong understanding of the nuclear industry combined with the ability to build trusted client relationships. Candidates may come from technical engineering backgrounds with commercial experience or from nuclear operations or sales roles with demonstrated client-facing leadership. The Director of Client Relations is accountable for leading the sales process to identify customer needs and challenges and to develop and offer integrated solutions by leveraging the expertise of corporate engineering, manufacturing, and site services. Working closely with Company Subject Matter Experts and the project management team, this position plays a critical role in shaping account strategy, delivering winning technical solutions, preparing proposals, and leading or supporting complex contract negotiations that drive long-term client growth.
Location: Camden, NJ or Remote (U.S.-based in FL, GA, IL, MA, MD, MI, NJ, NY, OH, PA, or TN)
Primary Responsibilities:
  • Sales Performance: Meet or exceed annual sales targets through proactive client engagement, opportunity identification, and effective pipeline management.
  • Client Partnerships: Build and maintain trusted, solution-oriented relationships with clients through transparent, effective communication and regular engagement.
  • Product Knowledge: Maintain a comprehensive understanding of Holtec's products and services, enabling effective communication of technical and sales-related information to clients.
  • Business Development: Identify and pursue new business opportunities that align with client needs and the company's strategic objectives.
  • Lead commercial strategy for high-value or strategic client accounts, serve as executive-level client interface for complex or high-risk opportunities
  • Mentor and guide Client Relations team and support sales best practices
  • Solution & Proposal Development: Analyze customer requirements and develop integrated solutions leveraging corporate engineering, manufacturing, and site services; lead or support proposal development to align with client expectations.
  • Presentations: Deliver technical presentations to diverse audiences at varying organizational levels, showcasing Holtec's expertise and solutions.
  • Sales Funnel Management: Maintain accurate and up-to-date information in the sales funnel software to ensure accurate and timely tracking of sales opportunities.
  • Contracting & Handover: Lead or support contract negotiations in collaboration with executive leadership, legal, finance, and project teams; transition executed contracts to project management for successful delivery.
  • Project & Account Support: Provide post-award support to project teams, as needed, to ensure customer satisfaction and successful contract execution.
  • Market Intelligence: Monitor competitor activity and emerging market trends; provide insights to inform business development and corporate strategy.
  • Cross-functional Leadership: Coordinate and lead cross-functional teams in preparation for and during client engagements to ensure alignment and readiness.
  • Reporting & Travel: Prepare regular sales reports and travel 25-50% to customer sites and conferences as required.

Requirements:
  • 8+ years' experience in the Nuclear Power industry, preferably in business development, project execution, or project management
  • Bachelor's degree in a STEM field; Mechanical or Nuclear Engineering strongly preferred
  • Must have experience working within the nuclear industry, including nuclear power generation, nuclear manufacturing, plant operations, or nuclear-focused commercial/sales roles
  • Proven experience in client-facing, sales, or relationship management roles supporting complex, technical solutions
  • Ability to effectively engage with technical, operational, and executive-level stakeholders
  • Strong consideration given to candidates with nuclear plant experience or extensive nuclear industry exposure in lieu of a technical degree
  • Prior experience selling or managing commercial relationships for nuclear or highly regulated technical products highly desired
  • U.S. Citizen or Permanent Resident Status and ability to obtain and maintain unescorted access to nuclear power facilities
  • TechnicalKnowledge (preferred): Dry storage of used nuclear fuel, heat transfer equipment, small modular reactors (SMRs), and high-level waste storage/transport technologies
  • Demonstrated ability to grow and expand client support and partnerships
  • Strong business development capabilities with the ability to address complex technical and commercial challenges
  • Excellent written and verbal communication skills
  • Strong interpersonal skills for client and cross-functional collaboration
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams)
  • Ability to work independently and meet objectives with minimal supervision
  • Ability to travel 25-50% to customer sites and conferences

A Generation Ahead by Design™
Investing in people who power the future.
We believe great work deserves great rewards. Our benefits go beyond the basics, reflecting our commitment to supporting your whole self...your health, your future, and your career growth. This includes:
Compensation:
  • Annual compensation based on skills and experience ranging from $170,000 to $190,000
  • Additional compensation earned through incentive structure

Benefits:
  • Industry-leading medical, dental, and vision coverage with a generous employer premium contribution and Day 1 eligibility!
  • FLEX Program - Hybrid work opportunities available for eligible roles, where business needs and role requirements allow
  • 401(k) retirement plan with up to a 5% company match and immediate vesting to support long-term financial security
  • Paid time off and 11 paid holidays to support rest, balance, and recharge
  • Wellness program offering rewards for participation in company-supported health initiatives
  • Commuter benefits supporting mass transit and commuter parking options
  • Company-paid life and AD&D insurance for added peace of mind
  • Education assistance to support continued education and professional growth
  • Employee support and voluntary benefits, including an Employee Assistance Program and optional coverage such as disability, legal, identity theft, and insurance programs
  • Benefits eligibility and offerings may vary based on role, location, and employment status

If you're driven to solve meaningful challenges and make a lasting impact, we invite you to build your career at Holtec-a generation ahead by design™.

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