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Director Of Client Operations Jobs in Philadelphia, PA

Lesaffre

Director of Operations - Envera

PA · On-site

Position Overview The Director of Operations is a critical leadership role responsible for overseeing and optimizing the entire manufacturing operations of the organization. The Director of ...

UHS

Director of Plant Operations

Philadelphia, PA · On-site

Responsibilities Friends Hospital Director of Plant Operations Philadelphia, PA Friends Hospital is ... Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

UHS

Director of Plant Operations

Philadelphia, PA · On-site

Responsibilities Friends Hospital Director of Plant Operations Philadelphia, PA Friends Hospital is ... Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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Director Of Client Operations information

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$32.7K

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$172.5K

How much do director of client operations jobs pay per year?

As of May 28, 2026, the average yearly pay for director of client operations in Philadelphia, PA is $103,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $130,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director Of Client Operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What are the main challenges a Director of Client Operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What does a Director of Client Operations do?

A Director of Client Operations oversees the delivery of services to clients, ensuring that all client needs are met efficiently and effectively. They manage client relationships, coordinate with internal teams, and develop strategies to improve client satisfaction and operational processes. This role often involves supervising account managers, analyzing operational performance, and implementing best practices to enhance service delivery. Their ultimate goal is to foster long-term client partnerships and drive business growth.

What jobs can I get with a BBM?

A BBM (Bachelor of Business Management) can qualify you for roles such as operations manager, project coordinator, business analyst, or client services manager. These positions often require strong communication, organizational skills, and knowledge of business processes, and may involve working with clients, managing teams, or overseeing projects.
What are popular job titles related to Director Of Client Operations jobs in Philadelphia, PA? For Director Of Client Operations jobs in Philadelphia, PA, the most frequently searched job titles are:
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Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in Philadelphia, PA as of May 2026, with employment types broken down into 95% Full Time, 4% Part Time, and 1% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $103,482 per year, or $49.8 per hour.
Director of Finance & Operations

Director of Finance & Operations

Gwynedd Mercy Academy High School

Ambler, PA • On-site

Full-time

Retirement

Posted 2 days ago

Job description

Salary:

DIRECTOR OF FINANCE AND OPERATIONS, GWYNEDD-MERCY ACADEMY ELEMENTARY

Gwynedd-Mercy Academy Elementary is a private, Catholic, co-educational academy committed to quality education integrated with Gospel values. A ministry sponsored by the Sisters of Mercy and established in 1861, Gwynedd-Mercy Academy combines a long tradition of academic excellence with innovative teaching methodology and progressive technology integration to create a caring, child-centered environment.

Under the general supervision of the Head of School, the Director of Finance and Operations is responsible for providing sound fiscal management and effective oversight of the schools operations. This includes the development and management of the school budget, supervision of financial and operational systems, and leadership of a team that includes the accountant, IT Manager, and Facilities Manager. The Director ensures the effective stewardship of resources in support of the schools mission while maintaining the highest standards of confidentiality and integrity.

RESPONSIBILITIES

Financial Management

  • Direct the budget process, prepare the annual budget, and present it to the Head of School and the Board.
  • Review and refine each months Balance Sheet and Income Statement for accuracy; then review with the Head of School and Board.
  • Provide long-term financial planning and projections, including a 12-month rolling cash forecast to inform strategic decision-making.
  • Monitor all purchasing and spending to ensure sound audit procedures.
  • Complete and file all required financial reports and taxes.
  • Oversee the accountant reporting directly to this position.
  • Oversee payroll processes and administration of the 403(b)-retirement program.
  • Collaborate with the HR Specialist on financial matters related to employee benefits, compliance, and reporting, and the financial impact of policy decisions.
  • Develop strategic financial models for capital campaigns and construction projects.
  • Manage accounts receivable, accounts payable, and overall cash management.
  • Oversee general accounting for all internal and external funds associated with the school.
  • Manage and monitor the schools investment portfolio in alignment with Board-approved policies.
  • Oversee and ensure the integrity of the financial aid program through leadership of the financial aid committee.
  • Assess the performance of third-party service providers and recommend changes when appropriate.
  • Identify and implement opportunities to fortify financial controls and create expense efficiencies.

Operations Management

  • Supervise the IT Manager and Facilities Manager, providing leadership and support to ensure effective technology services and facilities management.
  • Review and negotiate operational and facility-related contracts and agreements (e.g., transportation, custodial, food service, insurance).
  • Manage records of insurable property, insurance claims, and required reporting.
  • Ensure compliance with safety, security, and regulatory requirements.
  • Lead operational planning to support school growth, sustainability, and strategic initiatives.

KNOWLEDGE, SKILLS, AND ABILITIES

Education:Bachelors degree in business administration, accounting, or related field required; Certified Public Accountant (CPA) credential preferred.

  • Demonstrated ability to handle sensitive financial, personnel, and institutional information with strict confidentiality and discretion.
  • Strong organizational, leadership, and communication skills.
  • Minimum of five years of experience in school or nonprofit finance and operations management.
  • Experience supervising cross-functional staff (finance, IT, facilities) strongly preferred.
  • Experience working with boards and committees required.
  • Proficiency in Microsoft Word and Excel required.
  • Familiarity with Financial Edge and Blackbaud accounting software strongly preferred.
  • Must adhere to the teachings and values of the Catholic Church.

PHYSICAL DEMANDS

While performing duties, employee must sit for long periods of time, use hands in repetitive motion tasks, and answer telephone calls. The position also requires some standing, stooping, and bending while filing. Employee is expected to work onsite, Monday through Friday, with occasional evening and weekend hours to support special events.

Salary commensurate with experience.Excellent benefits.Candidates should send cover letter and resume todtschoepe@gmaelem.org.

This position closes April 1, 2026