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Director Of Client Operations Jobs (NOW HIRING)

TLA Tech

Director of Client Support

New York, NY · On-site

Director of Client Support Location: Remote, USA Department: Customer Success About Syllo Syllo is ... You have built the operational infrastructure that allows a support team to handle volume without ...

CourtAvenue

Director, Client Operations

Minneapolis, MN · On-site

$135K - $160K/yr

CourtAvenue is a company of industry experts accelerating digital transformation for the world ... The Director, Client Operations owns delivery for complex, large-scale client engagements, applying ...

CourtAvenue

Director, Client Operations

Minneapolis, MN · Hybrid

CourtAvenue is a company of industry experts accelerating digital transformation for the world ... The Director, Client Operations owns delivery for complex, large-scale client engagements, applying ...

Sandline Global

Director of Client Advisory

$110K - $125K/yr

The Sandline Director of Client Advisory will be responsible for client outreach, building relationships, uncovering client pain points, and educating law firm and corporate prospects on Sandline ...

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Director Of Client Operations information

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$34K

$107.7K

$179.5K

How much do director of client operations jobs pay per year?

As of Sep 1, 2026, the average yearly pay for director of client operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the main challenges a director of client operations faces when managing cross-functional teams?

A Director of Client Operations often works with cross-functional teams that include sales, customer service, product development, and technical support. Coordinating these diverse groups can be challenging due to differing priorities, communication styles, and workflows. Success in this role requires strong leadership, conflict resolution skills, and the ability to align teams around shared goals while maintaining high client satisfaction. Regular check-ins, clear communication channels, and performance metrics help ensure everyone stays on track and client expectations are met.

What are the key skills and qualifications needed to thrive as a director of client operations, and why are they important?

To thrive as a Director Of Client Operations, you need strong leadership abilities, operational management experience, and a solid background in client relationship management, often supported by a relevant bachelor's or master's degree. Familiarity with CRM platforms, project management software, and data analytics tools is typically required. Outstanding communication, strategic thinking, and problem-solving skills help professionals excel in overseeing teams and ensuring client satisfaction. These skills and qualities are critical for driving operational efficiency, maintaining high service standards, and fostering long-term client partnerships.

What does a director of client operations do?

A director of client operations oversees the delivery of services to clients, manages client relationships, and ensures operational efficiency within an organization. They coordinate teams, develop strategies to improve client satisfaction, and often use tools like CRM systems to track performance and client interactions.
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Director Of Client Operations jobs near you
Infographic showing various Director Of Client Operations job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Client Relations

Portico Property Management

Austin, TX • On-site

$150K - $250K/yr

Full-time

Posted 7 days ago

Job description

Portico has an amazing opportunity to join our team as a Director of Client Relations! This position will be based in the Austin, TX market.
Job Summary
The Director of Client Relations is primarily responsible for leading business development efforts and driving the growth of client partnerships across key markets. Responsibilities include property analysis, potential client communication, contract administration, client relationships and communications, and seamless transition of new business into operations. The position will work cross-functionally with internal teams and directly with executive leadership to build and maintain a strong pipeline and elevate overall client experience.
Key Responsibilities
  • Develop and execute a comprehensive Business Development strategy aligned with company goals and revenue goals.
  • Build, maintain, and leverage high-level client and industry relationships.
  • Engage in cross-functional collaboration with other teams to ensure comprehensive business plans and budgets are created for new opportunities.
  • Prepare market and industry research to identify target markets, communities, and/or clients.
  • Evaluate and provide insight into economic activity, conditions and trends to include in-depth property level underwriting, market research, rent surveys and supply/demand analytics.
  • Direct the preparation of management opportunity proposals and presentations, including RFP narratives, graphical charts, and financial and strategic analyses.
  • Identify and optimize opportunities for lead generation.
  • Maintain a pipeline of new business and all stages of the business development process.
  • Develop and organize new business development initiatives, tools, and resources
  • Collaborate with marketing teams to enhance visibility and brand awareness.
  • Help facilitate transition processes from business development to Transition/Operations teams ensuring alignment among all parties and a smooth hand-off.

Qualifications/Basic Job Requirements
  • Years of job-related experience: 3+ years of experience in client relations, business development or strategic growth roles, preferably within property management, real estate, or related industry.
  • Degree required and area of study: Bachelor's degree in is required from a four-year college or university, or any equivalent combination of education and multi-family experience

Desired Knowledge, Skills, & Abilities
  • Proven leadership experience, with strong team management and mentorship abilities.
  • Excellent communication skills-both verbal and written-with the ability to present ideas and data to executives and clients.
  • Exceptional time management and organizational skills with the ability to manage multiple projects, deadlines, and priorities simultaneously.
  • Strong work ethic, integrity, a passion for real estate and a desire to learn and grow.
  • Strong analytical and financial modeling skills.
  • Comfortable working in a fast-paced, high-performance team environment.
  • Ability and willingness to travel as needed.
  • Must exemplify and promote company core values and culture daily.

Certifications and/or Specialized Training
  • Proficient in MS Office Suite to include Excel, Word and PowerPoint.

Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The associate must be capable of the following:
  • Talking: The ability to clearly communicate policies, procedures, and processes as well as detailed instructions or information accurately and quickly in English.
  • Average Hearing: The ability to hear average or normal conversations, alarms and receive ordinary information.
  • Average Visual Abilities: Average, ordinary visual acuity necessary to prepare or inspect documents. Depth perception is required. The ability to see and read printed or computerized material.
  • Physical Strength: The ability to sit in front of a computer for prolonged periods of time.
  • Repetitive Motions & Dexterity: Regularly requires repetitive motions using the wrists, hands, and/or fingers, including small movements such as typing and picking up small objects.

Work Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the associate will be sitting for prolonged periods of time when preparing documentation and working on a computer.
  • The associate may be required to work greater than 40 hours in a work week.
  • The associate will be required to travel for meetings, professional training seminars, retreats, and meetings.

Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
Pay Range: $150,000 - $250,000 per year

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