ZipRecruiter

Log In

1

Director Customer Relations Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsDirector Customer Relations Jobs

Director Customer Relations information

See salary details

$39K

$103.9K

$173K

How much do director customer relations jobs pay per year?

As of Jun 8, 2026, the average yearly pay for director customer relations in the United States is $103,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $128,500.00 per year, depending on experience, location, and employer.

What jobs make 3000 a month without a degree?

A Director of Customer Relations typically requires relevant experience and skills rather than a specific degree, and salaries can vary widely. Entry-level or related roles such as customer service managers, sales representatives, or administrative supervisors may earn around $3,000 monthly with relevant experience and strong performance. Many of these jobs emphasize skills like communication, problem-solving, and industry knowledge over formal education.

What does a Director of Customer Relations do?

A Director of Customer Relations is responsible for overseeing the strategies and operations that ensure a company's customers have a positive experience. They lead teams that handle customer support, address client concerns, and work to improve customer satisfaction and loyalty. This role often involves analyzing customer feedback, resolving escalated issues, developing customer service policies, and collaborating with other departments to enhance the overall customer journey. The Director of Customer Relations plays a key role in building strong, long-lasting relationships between the company and its customers.

How does a Director of Customer Relations typically collaborate with other departments to enhance the customer experience?

A Director of Customer Relations frequently works alongside teams such as sales, marketing, product development, and support to ensure a seamless customer experience. This role involves translating customer feedback into actionable insights for these departments, helping to align company offerings with customer needs. Regular cross-functional meetings and strategic planning sessions are common, as the Director acts as a bridge to foster communication and drive customer-centric initiatives throughout the organization.

What are the key skills and qualifications needed to thrive as a Director of Customer Relations, and why are they important?

To thrive as a Director of Customer Relations, you need expertise in customer service management, strategy development, and a track record of leadership, typically supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer analytics tools, and quality assurance systems is important for driving and measuring customer engagement. Exceptional communication, conflict resolution, and team leadership skills help build strong relationships and foster a customer-centric culture. These competencies are crucial for ensuring customer satisfaction, loyalty, and the overall growth of the organization.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Vice President of Customer Experience or Customer Service Director, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and a strong understanding of customer relations management tools and data analysis.
More about Director Customer Relations jobs
What cities are hiring for Director Customer Relations jobs? Cities with the most Director Customer Relations job openings:
What are the most commonly searched types of Customer Relations jobs? The most popular types of Customer Relations jobs are:
What states have the most Director Customer Relations jobs? States with the most job openings for Director Customer Relations jobs include:
What job categories do people searching Director Customer Relations jobs look for? The top searched job categories for Director Customer Relations jobs are:
Director Customer Relations jobs near you
Infographic showing various Director Customer Relations job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 72% Full Time, 11% Part Time, 2% Temporary, 12% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $103,920 per year, or $50 per hour.

Customer Relations Specialist

Bridgewater State College

Bridgewater, MA • On-site

$15/hr

Full-time

Posted 11 days ago

Job description

Posting Details
Position Information
Title
Customer Relations Specialist
Position Description
University Events (UE) follows university priorities to plan, support, and execute meetings, events, and programs on campus. A one-stop shop operation, University Events coordinates the efforts of support areas on behalf of event sponsors. University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission.
Customer Relations Specialists serve as a representative of the university and a paraprofessional as an extension of the UE staff. As the first contact to the office, Customer Relations Specialists receive all guests and calls to the department, assist in routine duties common to office operation and work on other projects as assigned.
Duties include:1. Office communication
  • Serving as the first point of contact for all on-campus and external sponsors
  • Answering the main office phone line, communicating effectively with all callers, guests, and staff by using proper language
  • Triaging all inquiries effectively
  • Acting as the liaison between the inquirer and appropriate staff member, relaying accurate information and forwarding messages as appropriate
  • Ensuring urgent matters are directed to appropriate staff promptly and accurately

2. Assisting staff with general clerical duties including, but not limited to, typing, copying, and scanning.
3. Ability to learn and effectively troubleshoot issues with Virtual EMS, our web-based reservation system, and EMS, our event management database.
4. Delivering and receiving time-sensitive documents and items around campus.
5. Perform miscellaneous office tasks and special projects as requested.
Preferred Qualifications
  • Candidates must have a positive, professional attitude, willingness to learn, and excellent communication, problem-solving, and interpersonal skills.
  • They must possess the ability to adapt to a diverse work environment, work well under pressure, work autonomously as well as part of a team, and work from written or oral instructions.
  • Previous customer service and/or office experience as well as familiarity with the campus is preferred as is summer availability.

Physical Demands
Typical office clerical and phone work.
Special Conditions for Eligibility
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.
EEO Statement
Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.
Hourly Rate
$15.00
Posting Detail Information
Posting Number
Stu05666P
Open Date
Close Date
09/30/2026
Open Until Filled
Yes
Special Instructions to Applicants
For additional information about this position or for a status update of your application, please contact:
Emily Cox
e3cox@bridgew.edu

Apply