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How much do digital operations associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for digital operations associate in the United States is $26.24, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $30.29 per hour, depending on experience, location, and employer.

What does a digital operations associate do?

A digital operations associate manages and optimizes digital platforms, ensuring smooth functioning of online processes such as content management, data analysis, and system updates. They often use tools like content management systems (CMS), analytics software, and project management platforms to support digital strategies and improve operational efficiency.

What are the key skills and qualifications needed to thrive as a digital operations associate, and why are they important?

To thrive as a Digital Operations Associate, you need strong analytical skills, attention to detail, and a background in business, marketing, or information technology. Familiarity with digital platforms, content management systems (CMS), data analytics tools, and project management software is typically required. Excellent communication, problem-solving abilities, and adaptability help you coordinate effectively and respond to rapidly changing digital environments. These skills ensure smooth digital operations, efficient project execution, and contribute to the organization's overall digital success.

What are some typical challenges a digital operations associate might face when managing multiple digital platforms simultaneously?

Digital Operations Associates often juggle various digital platforms, such as content management systems, analytics tools, and customer engagement software. A common challenge is ensuring consistency and accuracy across all platforms while responding to real-time issues or updates. Effective prioritization, strong communication with cross-functional teams, and attention to detail are essential to prevent errors and ensure smooth operations. Additionally, adapting quickly to new tools and evolving digital trends is key to success in this dynamic role.

What is the difference between Digital Operations Associate vs Digital Marketing Coordinator?

AspectDigital Operations AssociateDigital Marketing Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsUsually requires a bachelor's degree in marketing, communications, or related areas
Work EnvironmentSupports digital platforms, manages data, and ensures operational efficiencyDevelops marketing campaigns, manages content, and analyzes marketing performance
Employer & Industry UsageCommon in tech, e-commerce, and digital service companiesPrevalent in advertising agencies, brands, and marketing firms

The Digital Operations Associate focuses on maintaining digital systems and ensuring smooth online processes, while the Digital Marketing Coordinator concentrates on creating and executing marketing campaigns. Both roles often collaborate but serve different core functions within digital teams.

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Digital Operations Associate jobs near you
Infographic showing various Digital Operations Associate job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.

Operations Associate-Digital Support-Bilingual

Stifel

Saint Louis, MO

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Stifel rating

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let's talk about how you can find your place here at Stifel, where success meets success.

What You'll Be Doing

The Operations Associate-Digital Support-Bilingual is responsible for aiding in driving departmental results for the ongoing support of Stifel's Client Facing Platforms, including Digital Client Applications and Digital Banking products. This role requires the ability to develop a strong understanding of digital support functions, including troubleshooting in both Spanish and English, training support, and collaboration with cross-functional teams. The position partners with IT Product Support, Stifel Bank associates, and branch office personnel to deliver a high level of client service while adhering to established procedures.

What We're Looking For
  • Accurately provide phone support with a high level of customer service.
  • Manage incoming calls and maintain detailed records of client interactions.
  • Troubleshoot and diagnose issues related to client-facing applications and digital banking products.
  • Provide high-level customer service for banking-related inquiries including digital banking access, debit cards, credit cards, and online banking.
  • Develop effective communication with clients, branch personnel, bank associates, and internal teams.
  • Identify issues and escalate appropriately.
  • Provide timely updates on issue progression.
  • Collaborate across teams and departments.
  • Maintain a professional and client-focused approach at all times.
What You'll Bring
  • Spanish fluency with the ability to speak and read English and Spanish regarding review of documents, and verbal navigation and product support.
  • Strong organizational and follow-up skills.
  • Strong phone communication and active listening.
  • Ability to multitask and prioritize work effectively.
  • Ability to learn and support digital platforms and banking products.
  • Strong written and verbal communication skills.
Education & Experience
  • Minimum Required: Bachelor's degree or equivalent experience.
  • Minimum Required: 0+ years of professional business-related experience.
Systems & Technology
  • Proficient in Microsoft Outlook and Microsoft Office Suite (Word, Excel).
  • Proficient in internet browsers and troubleshooting (Edge, Chrome, Safari).
  • Financial systems knowledge (Thomson One, BETA) preferred.
  • Familiarity with banking platforms (Premier/Navigator) preferred.  #LI-AS1
About Stifel

Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let's talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel is an Equal Opportunity Employer.

Employment Type: FULL_TIME

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