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Digital Operations Associate Jobs in Princeton, WV

Customer Service Associate

Hinton, WV · On-site

$13.75 - $19/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Hinton, WV · On-site

$13.75 - $19/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Provides customer service in the photo area, including digital passport photo service, poster print ...

You'll also own office readiness and operational execution across your offices, including staffing ... digital innovation. That same commitment to care extends to our associates. When you join us, you ...

You'll also own office readiness and operational execution across your offices, including staffing ... digital innovation. That same commitment to care extends to our associates. When you join us, you ...

You'll also own office readiness and operational execution across your offices, including staffing ... digital innovation. That same commitment to care extends to our associates. When you join us, you ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends ... Provides customer service in the photo area, including digital passport photo service, poster print ...

... operations run seamlessly and efficiently. From managing learning systems to coordinating engaging ... High school diploma required; associate degree preferred * 2+ years in training coordination, LMS ...

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Digital Operations Associate information

See Princeton, WV salary details

$10

$25

$51

How much do digital operations associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for digital operations associate in Princeton, WV is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $29.28 per hour, depending on experience, location, and employer.

What are some typical challenges a digital operations associate might face when managing multiple digital platforms simultaneously?

Digital Operations Associates often juggle various digital platforms, such as content management systems, analytics tools, and customer engagement software. A common challenge is ensuring consistency and accuracy across all platforms while responding to real-time issues or updates. Effective prioritization, strong communication with cross-functional teams, and attention to detail are essential to prevent errors and ensure smooth operations. Additionally, adapting quickly to new tools and evolving digital trends is key to success in this dynamic role.

What are the key skills and qualifications needed to thrive as a digital operations associate, and why are they important?

To thrive as a Digital Operations Associate, you need strong analytical skills, attention to detail, and a background in business, marketing, or information technology. Familiarity with digital platforms, content management systems (CMS), data analytics tools, and project management software is typically required. Excellent communication, problem-solving abilities, and adaptability help you coordinate effectively and respond to rapidly changing digital environments. These skills ensure smooth digital operations, efficient project execution, and contribute to the organization's overall digital success.

What is the difference between Digital Operations Associate vs Digital Marketing Coordinator?

AspectDigital Operations AssociateDigital Marketing Coordinator
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsUsually requires a bachelor's degree in marketing, communications, or related areas
Work EnvironmentSupports digital platforms, manages data, and ensures operational efficiencyDevelops marketing campaigns, manages content, and analyzes marketing performance
Employer & Industry UsageCommon in tech, e-commerce, and digital service companiesPrevalent in advertising agencies, brands, and marketing firms

The Digital Operations Associate focuses on maintaining digital systems and ensuring smooth online processes, while the Digital Marketing Coordinator concentrates on creating and executing marketing campaigns. Both roles often collaborate but serve different core functions within digital teams.

What does a digital operations associate do?

A digital operations associate manages and optimizes digital platforms, ensuring smooth functioning of online processes such as content management, data analysis, and system updates. They often use tools like content management systems (CMS), analytics software, and project management platforms to support digital strategies and improve operational efficiency.
Infographic showing various Digital Operations Associate job openings in Princeton, WV as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,807 per year, or $25.4 per hour.

Seasonal, Operations Technical Specialist (Part Time)

H&R Block

Pearisburg, VA • On-site

$16.06 - $24.09/hr

Full-time

Retirement

Re-posted 17 days ago


H&R Block rating

5.6

Company rating: 5.6 out of 10

Based on 293 frontline employees who took The Breakroom Quiz

147th of 152 rated financial services


Job description

About the Role
The seasonal Operations Technical Specialist supports the operational readiness of H&R Block's seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands-on operational, technical, and logistical support. Working closely with District Operations Coordinators (DOCs), Technology Implementation Analysts (TIAs), and field leadership, you'll play a critical role in successful office openings, daily operations, and seasonal closures.
Day to day, you'll...
  • Support the setup, opening, closure, and relocation of seasonal tax offices according to schedules and standards
  • Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, and open signs, and confirmation of brand compliance
  • Perform custodial tasks to ensure offices are clean, organized, and ready for operation
  • Perform routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues, and conducting minor low-voltage electrical work
  • Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator
  • Install, remove, and support PC hardware across multiple office locations with guidance from DOCs and TIAs
  • Troubleshoot basic hardware issues and document incidents and resolutions within the case management system
  • Deliver supplies and materials to and from office locations in a timely and organized manner
  • Maintain accurate inventory of district resources, supplies, and computer equipment
  • Maintain up-to-date technical knowledge of supported products and systems
  • Partner with district leadership and technology teams to support office readiness goals
  • Participate in required training and complete other duties as assigned

Required Qualifications
Work Experience:
  • Ability to follow direction while exercising sound judgment in a field-based environment
  • Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation
  • Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware and office technology
  • Comfort working independently in a fast-paced, field-based, seasonal role with a flexible schedule based on business needs
  • Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously
  • Must have reliable transportation to travel between office locations as required
  • Strong problem-solving and analytical skills, with the ability to make sound decisions in a fast-paced environment
  • Strong verbal, written, and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email, and in person
  • Working knowledge of Microsoft Outlook, Microsoft Teams, and other Microsoft Office applications

Preferred Qualifications
Work Experience:
  • Experience partnering with operations and/or technology teams
  • Exposure to inventory tracking or asset management
  • Familiarity with virtual collaboration tools

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$16.06 - $24.09/Hr.

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About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US