Digital Innovation Manager Jobs (NOW HIRING)

Job Summary:

The AI & Digital Innovation Delivery Lead serves as the development lead for all DT&I product and process development, with primary emphasis on the advancement and implementation of AI solutions within the product stack. This role owns the hands-on design, development, and delivery of enterprise applications-including AI agent architectures, Semantic Kernel orchestrations, and intelligent automation capabilities-while overseeing the SDLC development pipeline and DevOps management across the portfolio. The role works in close coordination with the Automation & Infrastructure Lead and the Data & Analytics Lead to ensure seamless delivery of scalable, secure, AI-powered solutions. The AI & Digital Innovation Delivery Lead partners closely with the Director of Assurance Architecture & Digital Innovation and cross-functional teams to align development practices and product delivery with assurance service delivery objectives, firm policies, and security standards.

Job Duties:

AI Solution Development & Delivery
    Leads the hands-on design and development of AI-powered solutions across the DT&I product portfolio, leveraging Microsoft Semantic Kernel, Azure AI Foundry, Azure OpenAI Service, and related platform services
    Architects AI agent workflows, prompt engineering strategies, RAG patterns, and multi-agent orchestration to deliver intelligent product experiences
    Develops enterprise-grade applications including microservices, APIs, serverless architectures, and BI solutions (Power BI) across the product portfolio
    Evaluates and integrates emerging AI models, agent frameworks, and LLM capabilities to continuously advance product intelligence and automation
    Establishes model governance practices including model selection criteria, prompt libraries, evaluation pipelines, and responsible AI standards

SDLC & DevOps Management
    Owns the SDLC development pipeline including CI/CD architecture, build automation, release management, and deployment processes across all DT&I products
    Conducts code reviews, establishes coding standards, and drives engineering best practices including automated testing and observability
    Manages technical debt, performance optimization, and reliability engineering across the product portfolio
    Collaborates with product management and business stakeholders to translate requirements into maintainable technical implementations
    Provides technical leadership and mentorship to engineering team members, fostering growth and elevating overall team capability

Risk Management
    Ensures compliance with software development and AI governance best practices, firm policies, and regulatory requirements
    Partners with risk and compliance stakeholders to maintain alignment between technology solutions and firm governance requirements
    Ensures all DT&I products remain compliant with applicable service level agreements (SLAs)

Performs other duties as assigned
    Willingly accepts share of less desirable assignments

Supervisory Responsibilities:
    Acts as a direct supervisor to engineering and development team members, as assigned   
    Acts as a career advisor and mentor to engineering and development team members as assigned  

Qualifications, Knowledge, Skills, and Abilities:

Education:
    High School Diploma/GED required
    Bachelor's degree in Information Systems, Computer Science, Engineering, Information Technology, preferred

Experience:
    Ten (10) or more years of experience in software development, AI/ML engineering, cloud infrastructure, required
    Five (5) or more years of experience as a lead developer writing production code, including AI/ML solution design and implementation, required
    Three (3) or more years of experience with AI orchestration frameworks (Semantic Kernel, LangChain, or equivalent) and Azure AI services, required
    Three (3) or more years managing CI/CD pipelines and SDLC processes in Azure DevOps environments, required
    Experience establishing AI model governance frameworks including responsible AI policies and model lifecycle management, preferred
    Experience delivering enterprise-scale solutions in professional services, assurance, or accounting industries, preferred
    Experience with multi-agent systems, RAG architectures, and LLM function-calling patterns, preferred

License/Certifications:
    N/A

Software:
    Extensive knowledge of Microsoft Azure including AI services (Azure AI Foundry, Azure OpenAI, Semantic Kernel) and application services (Azure DevOps, Azure Functions, Logic Apps, SQL Server), required
    Strong understanding of SDLC methodologies, DevOps practices, and CI/CD pipeline management, required
    Experience with AI orchestration frameworks (Semantic Kernel, LangChain, AutoGen, Copilot Studio), required
    Extensive knowledge of prompt engineering, RAG patterns, vector databases, and embedding models, preferred
    Experience with BI tools (Power BI, DAX), CI/CD pipelines, and source control (Git), preferred
    Experience with containerization (Docker, Azure Container Apps) and monitoring tools (Azure Monitor, Application Insights), preferred
Language:
    N/A

Other Knowledge, Skills, & Abilities:
    Strong expertise in AI solution development, DevOps management, and designing scalable enterprise applications
    Ability to serve as a lead developer and AI architect while managing SDLC processes and providing team leadership
    Robust knowledge of AI agent patterns, Semantic Kernel architecture, prompt engineering, and model governance
    Familiarity with data architecture and ability to collaborate with data engineering and infrastructure teams
    Excellent problem-solving skills with a focus on AI safety, code quality, and operational reliability
    Strong communication skills with the ability to convey technical concepts to non-technical stakeholders and leadership
    Experience presenting AI solution and architectural recommendations to governance bodies (e.g., Architecture Review Boards)
    Strong knowledge of security best practices, responsible AI standards, and compliance considerations in enterprise environments
    Ability to work across technical teams and business stakeholders in complex, fast-paced enterprise environments
    Self-directed with the ability to manage multiple priorities and competing deadlines
    Collaborative mindset with the ability to build relationships across all levels of the organization
    Ability to travel up to 10%, no relocation required

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $150,000 - $170,000
Maryland Range: $150,000 - $170,000
NYC/Long Island/Westchester Range: $150,000 - $170,000

Join us at BDO, where you will find more than a career, you'll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. 

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.  BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions. 

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional "benefits."  Click here to find out more!

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets