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Digital Customer Service Jobs (NOW HIRING)

AT and T

Lead Digital Customer Growth - Traffic

Bothell, WA · On-site

$143K - $215K/yr

At our core is a passion to serve our customers with products and services that create connections ... This leader will be accountable for digital traffic performance for AT&T's wireless postpaid ...

GPC - Genuine Parts Company

OR · On-site

Under general direction, the Digital Customer Experience Manager works on assignments of large ... services, entering into new markets, and forming new business partnerships in or outside the ...

Cesna Group

Digital Administrator

New York, NY · On-site

$50K - $100K/yr

... operations, customer service) to support * digital projects * -Contribute to improving digital workflows, customer experience, and operational efficiency Qualifications * -Open to all majors ...

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How much do digital customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for digital customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily tasks and workflow for a Digital Customer Service representative?

As a Digital Customer Service representative, your typical day involves responding to customer inquiries via email, live chat, social media, or messaging platforms, troubleshooting issues, and providing accurate information about products or services. You’ll often use customer relationship management (CRM) tools to track interactions and ensure timely follow-ups. Collaboration with other departments, such as technical support or sales, may be required to resolve complex issues efficiently. The role is usually fast-paced, requiring multitasking and prioritizing customer requests, all while maintaining a high level of professionalism and customer satisfaction.

What is a Digital Customer Service job?

A Digital Customer Service job involves assisting customers through online channels such as chat, email, social media, and mobile apps. Responsibilities typically include answering inquiries, resolving issues, and providing support using digital tools. This role requires strong communication skills, problem-solving abilities, and familiarity with digital platforms. It aims to enhance customer experience by offering efficient and convenient service in a digital-first environment.

Does Amazon really pay you to work from home?

Digital Customer Service roles at Amazon are remote positions that typically offer competitive pay and flexible schedules. Employees are compensated for their work and may receive benefits, but payment depends on the specific role and location, not on working from home itself.

How can I make 2000 a week working from home?

Digital Customer Service roles can pay $2000 or more per week if you have extensive experience, strong communication skills, and work full-time or take on multiple clients. Earning this level often requires high-volume customer interactions, specialized knowledge, or additional certifications, and may involve working flexible hours or managing multiple accounts simultaneously.

What are the key skills and qualifications needed to thrive in the Digital Customer Service position, and why are they important?

To thrive as a Digital Customer Service professional, you need excellent communication abilities, strong problem-solving skills, and familiarity with digital platforms, often supported by a high school diploma or relevant customer service experience. Technical proficiency with CRM systems, live chat software, and helpdesk tools such as Zendesk or Salesforce is commonly required. Outstanding candidates demonstrate patience, adaptability, and empathy, helping to build positive customer relationships even in challenging situations. These skills are vital for providing efficient, high-quality support through digital channels while ensuring customer satisfaction and loyalty.

What job makes 10000 a month without a degree?

A Digital Customer Service role can potentially pay $10,000 a month for experienced professionals who develop strong communication skills, technical knowledge, and customer management tools. High earnings are often associated with senior positions, freelance work, or roles in specialized industries that value expertise over formal education.

What is an example of digital customer service?

Digital customer service involves providing support and assistance to customers through online channels such as live chat, email, social media, or messaging apps. Customer service representatives in this field use tools like CRM software and communication platforms to address inquiries quickly and efficiently, often working remotely or in a digital environment.
More about Digital Customer Service jobs
What cities are hiring for Digital Customer Service jobs? Cities with the most Digital Customer Service job openings:
What are the most commonly searched types of Digital Customer Service jobs? The most popular types of Digital Customer Service jobs are:
What states have the most Digital Customer Service jobs? States with the most job openings for Digital Customer Service jobs include:
What job categories do people searching Digital Customer Service jobs look for? The top searched job categories for Digital Customer Service jobs are:
Digital Customer Service jobs near you
Infographic showing various Digital Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Digital Customer Engagement Specialist

Digital Customer Engagement Specialist

Jim Curley Buick GMC (Keyport)

Keyport, NJ

Other

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Ready to build a career with the Jersey Shore's most innovative dealership?

We're looking for a metrics-focused professional to join our Business Development Center as a Digital Customer Engagement Specialist. This isn't traditional sales - it's the specialized art of converting online interest into showroom visits through phone, email, and digital communication.

Why Jim Curley Buick GMC? We're not your typical dealership. We've built our reputation in the Lakewood and Keyport areas through innovative services like concierge pickup/delivery, transparent pricing, and supporting the military community throughout the Jersey Shore. You'll be representing a dealership that customers trust and recommend.

Why This Role Matters: Today's car buyers start online. You'll be their first human contact, turning digital inquiries into scheduled appointments. Your success directly impacts both customer experience and dealership revenue, making this one of the most measurable, results-driven positions in automotive retail.

What Success Looks Like:

  • Consistently achieving targeted appointment and show rates
  • Following proven CRM processes that turn leads into loyal customers
  • Earning performance bonuses based on measurable results

You'll Excel Here If You:

  • Thrive in structured, metrics-driven environments
  • Enjoy phone-based customer engagement 
  • Take pride in organization and follow-through
  • Prefer clear expectations and measurable results over ambiguous "relationship building"
  • Appreciate working for a company that genuinely supports the community

We Provide:

  • Comprehensive training in automotive products, CRM systems, and digital engagement
  • Medical, Dental, Vision, and 401K with employer match
  • Performance-based compensation with clear earning potential
  • Structured career path within our BDC team, with opportunities to advance to sales, service, and finance departments
  • Pride in representing a dealership known for innovation and community support

Requirements:

  • Strong phone communication and professional writing skills
  • Comfort with technology (CRM, Microsoft Office, multi-line phones)
  • Ability to handle fast-paced, goal-oriented environment
  • Self-motivation and accountability mindset
  • No automotive experience required - we'll teach you everything about our products

Preferred Qualifications:

  • Previous customer service or sales experience
  • Familiarity with automotive industry terminology
  • Experience with digital communication platforms (chat, social media)
Ready to turn digital engagement into a rewarding automotive career with the Jersey Shore's most trusted dealership? If the answer is yes, apply below!

Apply