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Digital Customer Service Jobs in Georgia (NOW HIRING)

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Remote Customer Service

Atlanta, GA · On-site

$15.50 - $21/hr

Remote Customer Service Atlanta, Georgia, United States Job Openings Remote Customer Service ... Their duties include inputting data from paper documents into digital spreadsheets, updating order ...

Pizza Hut

Customer Service

Macon, GA · On-site

$13.50 - $18.50/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...

Pizza Hut

Customer Service

Warner Robins, GA · On-site

$13.50 - $18.50/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...

Pizza Hut

Customer Service

Kathleen, GA · On-site

$13.75 - $18.50/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...

Pizza Hut

Customer Service

Rome, GA · On-site

$12.50 - $17/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...

Pizza Hut

Customer Service

Carrollton, GA · On-site

$13.25 - $18/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...

Pizza Hut

Customer Service

Thomaston, GA · On-site

$12.75 - $17.25/hr

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a ... Connect, LLC ("Yum Digital and Technology")(collectively, "Yum") is proud to be an equal ...

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All JobsDigital Customer Service JobsDigital Customer Service Jobs in Georgia

Digital Customer Service information

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$8

$15

$22

How much do digital customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for digital customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What are the typical daily tasks and workflow for a digital customer service representative?

As a Digital Customer Service representative, your typical day involves responding to customer inquiries via email, live chat, social media, or messaging platforms, troubleshooting issues, and providing accurate information about products or services. You’ll often use customer relationship management (CRM) tools to track interactions and ensure timely follow-ups. Collaboration with other departments, such as technical support or sales, may be required to resolve complex issues efficiently. The role is usually fast-paced, requiring multitasking and prioritizing customer requests, all while maintaining a high level of professionalism and customer satisfaction.

What is the role of a digital customer service agent?

A digital customer service agent handles customer inquiries and issues through online channels such as chat, email, or social media. They provide support, resolve problems, and ensure customer satisfaction using communication skills and often customer service software tools. The role requires good digital literacy and the ability to work in a fast-paced, remote environment.

What is a digital customer service?

A Digital Customer Service job involves assisting customers through online channels such as chat, email, social media, and mobile apps. Responsibilities typically include answering inquiries, resolving issues, and providing support using digital tools. This role requires strong communication skills, problem-solving abilities, and familiarity with digital platforms. It aims to enhance customer experience by offering efficient and convenient service in a digital-first environment.

What are the key skills and qualifications needed to thrive in digital customer service, and why are they important?

To thrive as a Digital Customer Service professional, you need excellent communication abilities, strong problem-solving skills, and familiarity with digital platforms, often supported by a high school diploma or relevant customer service experience. Technical proficiency with CRM systems, live chat software, and helpdesk tools such as Zendesk or Salesforce is commonly required. Outstanding candidates demonstrate patience, adaptability, and empathy, helping to build positive customer relationships even in challenging situations. These skills are vital for providing efficient, high-quality support through digital channels while ensuring customer satisfaction and loyalty.

What are popular job titles related to Digital Customer Service jobs in Georgia? For Digital Customer Service jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Digital Customer Service jobs in Georgia look for? The top searched job categories for Digital Customer Service jobs in Georgia are:
What cities in Georgia are hiring for Digital Customer Service jobs? Cities in Georgia with the most Digital Customer Service job openings:
Digital Customer Service jobs near you
Infographic showing various Digital Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Product Manager - Digital Customer Experience

CRH

Atlanta, GA • On-site

Full-time

Medical, Dental, Retirement

Posted 6 days ago

Job description

Product Manager - Digital Customer Experience
Architectural Products Group
Atlanta, Georgia, United States
Job ID: 527475
CRH Americas Building Products is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.
Job Summary
Oldcastle is looking for a Product Manager, Digital Customer Experience, to drive digital initiatives to our business websites from discovery and design through development and delivery. The Product Manager, Digital Customer Experience will serve as the liaison across brand, digital solutions, product, creative, sales, and operational teams to own the digital product vision, populate and prioritize the backlog, establish and navigate the digital product roadmap, and facilitate delivery of digital product enhancements.
Job Location
This role is hybrid and located out of our corporate office in Atlanta, GA.
Job Responsibilities
  • Product/Project Management - employ agile project management and continuous improvement methodologies to streamline the product development cycle
  • Customer Obsession - represent the voice of customer to ensure digital investments are aligned with customer needs, create customer value, and simplify the path to purchase
  • Experience Design - demonstrate familiarity with user experience principles, inspire creative concept development in alignment with underlying business objectives
  • User Stories - define business, technical, functional requirements via actionable user stories and acceptance criteria for development
  • Backlog Management - own enhancement intake process and respective delivery roadmap to bring those features to life
  • Stakeholder Collaboration - partner with business stakeholder, product management, design services, digital solutions, and technical development teams to prioritize tasks, delegate resources, and drive incremental change

Job Requirements
  • A degree in a business-related field such as communications, web design, or marketing is preferred
  • 3+ years' experience
  • Excellent communication, strong attention to detail, problem-solving abilities, stakeholder management, and project management skills are essential
  • Experience with digital product management, project management, agile methods, analytics platforms, and digital marketing is beneficial. Ability to multi-task, prioritize, and manage multiple projects

What CRH Offers You
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.
If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH Americas Building Products (ABP), a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability
CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

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