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Desktop Support Jobs in Oregon (NOW HIRING)

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Eugene, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Florence, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

MetroSys

IT Support Technician

Cottage Grove, OR · On-site

$20 - $25/hr

Windows desktop and laptop systems * Microsoft Office applications * Printers and multifunction ... Support workstation moves, adds, and changes. * Assist with user account support, password resets ...

Gunnison

Desktop Technician

Portland, OR · On-site

$40K - $43K/yr

This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install ...

TEKsystems

IT Support Technician

Happy Valley, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties ... Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems ...

TEKsystems

IT Support Technician

Portland, OR

$22 - $25/hr

A company in NE Portland is hiring an IT Support Analyst for a great opportunity! Job Duties ... Install or reconfigure appropriate desktop hardware and peripherals, software, operating systems ...

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All JobsDesktop Support JobsDesktop Support Jobs in Oregon

Desktop Support information

See Oregon salary details

$14

$24

$34

How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Oregon is $24.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $26.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Oregon? The most popular types of Desktop Support jobs in Oregon are:
What are popular job titles related to Desktop Support jobs in Oregon? For Desktop Support jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Oregon look for? The top searched job categories for Desktop Support jobs in Oregon are:
What cities in Oregon are hiring for Desktop Support jobs? Cities in Oregon with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 34% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,502 per year, or $24.3 per hour.

IT Support Technician

MetroSys

Eugene, OR • On-site

$20 - $25/hr

Full-time

Re-posted 18 days ago

Job description

Position Overview

MetroSys is seeking a motivated IT Support Technician I to provide onsite IT support within a regional healthcare environment. This role is responsible for supporting end users, workstations, printers, peripherals, and common IT systems across hospital and clinic locations.

This is an excellent opportunity for individuals beginning their IT careers. Candidates with formal technical training, vocational education, military experience, or certifications such as CompTIA A+ are encouraged to apply. Professional experience may be substituted with relevant training and demonstrated technical aptitude.

The ideal candidate is customer-focused, dependable, eager to learn, and comfortable working directly with healthcare staff in a fast-paced environment.

Key Responsibilities
  • Provide onsite technical support for hospital and clinic personnel.
  • Troubleshoot and resolve issues related to:
    • Windows desktop and laptop systems
    • Microsoft Office applications
    • Printers and multifunction devices
    • Mobile devices and peripherals
    • Basic network connectivity
  • Install, configure, and deploy computer hardware and software.
  • Support workstation moves, adds, and changes.
  • Assist with user account support, password resets, and access-related requests.
  • Document incidents, requests, and resolutions within the ticketing system.
  • Escalate complex issues to senior technical teams when appropriate.
  • Support IT equipment inventory and asset management activities.
  • Maintain a professional and customer-focused presence in patient care and administrative environments.
  • Travel to satellite healthcare facilities as needed to provide onsite support.
Required Qualifications
  • High school diploma or equivalent.
  • Technical training, vocational education, military training, or entry-level IT experience.
  • Working knowledge of:
    • Windows 10 and Windows 11
    • Microsoft Office applications
    • Computer hardware and peripherals
    • Basic networking concepts
  • Strong customer service and communication skills.
  • Ability to follow documented procedures and troubleshooting processes.
  • Valid driver's license and reliable transportation for travel between facilities.
Preferred Qualifications
  • CompTIA A+ certification or equivalent knowledge.
  • Prior help desk, desktop support, field technician, or customer service experience.
  • Experience supporting healthcare environments is a plus.
  • Familiarity with Active Directory and Microsoft 365 environments.
  • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar.

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