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Desktop Support Jobs in Dallas, OR (NOW HIRING)

Instant Serve LLC

Desktop Support Technician

Salem, OR · On-site

$20 - $35/hr

Desktop Support Technician Location: Salem, OR Duration: 12/01/2025 - 05/29/2026 Overview: We are seeking an experienced Desktop Support Technician to provide comprehensive technical assistance to ...

STI

Desktop Support Technician - Salem, OR/On-Site

Salem, OR · On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On-Site 6+ months Candidate Must Be Local Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...

STI

Desktop Support Technician - Salem, OR/On Site

Salem, OR · On-site

$20.25 - $26/hr

Desktop Support Technician Salem, OR/On Site Candidate Must Be Local 12+ Months Provides technical support by telephone, remote technology, and on-site to computer users statewide. Requests are ...

Oregonstate

CoE IT Support Technician

Corvallis, OR · On-site

$22.25 - $30.50/hr

The College of Engineering seeks students to assist with desktop support in theCollege ofEngineering's Information Technology group. The Undergraduate Student Information Technology Worker performs a ...

SAIC

Deskside support Engineer

Salem, OR · On-site

ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and ...

SAIC

Deskside support Engineer

Salem, OR · On-site

Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and advanced end ...

SAIC

Deskside support Engineer

Salem, OR

ORA_ON_SITE Description Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting of complex and ...

DSP Connections, Inc

Senior Accountant

Salem, OR · On-site

$90K/yr

Utilize QuickBooks Desktop for daily accounting tasks and financial reporting * Conduct monthly bank and credit card reconciliations * Support financial reporting by preparing schedules, summaries ...

Ask IT consulting

ASP .Net Programmer III

Salem, OR

Provide enhancement and upgrade programming support for Motor Carrier Transportation (MCTD) desktop-installed applications to enhance current functionality while maintaining ODOT Security concerns.

DSP Connections, Inc

Senior Accountant

Salem, OR · On-site

$90K/yr

Utilize QuickBooks Desktop for daily accounting tasks and financial reporting * Conduct monthly bank and credit card reconciliations * Support financial reporting by preparing schedules, summaries ...

DSP Connections, Inc

Senior Accountant

Salem, OR · On-site

$90K/yr

Utilize QuickBooks Desktop for daily accounting tasks and financial reporting * Conduct monthly bank and credit card reconciliations * Support financial reporting by preparing schedules, summaries ...

DSP Connections, Inc

Senior Accountant

Salem, OR

$90K/yr

Utilize QuickBooks Desktop for daily accounting tasks and financial reporting * Conduct monthly bank and credit card reconciliations * Support financial reporting by preparing schedules, summaries ...

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All JobsDesktop Support JobsDesktop Support Jobs in Dallas, OR

Desktop Support information

See Dallas, OR salary details

$13

$23

$32

How much do desktop support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for desktop support in Dallas, OR is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $24.81 per hour, depending on experience, location, and employer.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the work of desktop support?

Desktop support professionals troubleshoot, repair, and maintain computer hardware, software, and network issues for users. They often assist with installing systems, configuring devices, and providing technical help, typically working in office environments and using tools like remote support software. Strong problem-solving skills and knowledge of operating systems are essential for this role.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

Is helpdesk a good entry-level IT job?

Helpdesk roles in desktop support are considered good entry-level IT jobs because they provide foundational experience in troubleshooting hardware and software issues, customer service, and using tools like ticketing systems. These positions often require basic technical knowledge and certifications such as CompTIA A+ and can serve as a stepping stone to more advanced IT roles.

How do I get into desktop support?

To enter a desktop support role, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications such as CompTIA A+ can improve job prospects, and experience with common tools like remote support software is beneficial. Entry-level positions often require strong communication skills and the ability to work in a team environment.

What are the career paths in desktop support?

Career paths in desktop support typically start with entry-level roles such as help desk technician or support specialist. With experience, professionals can advance to positions like systems administrator, network technician, or IT manager, often gaining certifications such as CompTIA A+ or Network+ to support career growth. Specializing in areas like cybersecurity or cloud services can also open new opportunities within IT support roles.
More about Desktop Support jobs
What cities near Dallas, OR are hiring for Desktop Support jobs? Cities near Dallas, OR with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Dallas, OR as of July 2026, with employment types broken down into 10% Locum Tenens, 64% Full Time, 15% Part Time, 1% Temporary, and 10% Contract. Highlights an 69% Physical, 4% Hybrid, and 27% Remote job distribution, with an average salary of $47,851 per year, or $23 per hour.
Desktop Support Technician

Desktop Support Technician

Instant Serve LLC

Salem, OR • On-site

$20 - $35/hr

Contractor

Posted 23 days ago

Job description

 

Position: Desktop Support Technician
Location: Salem, OR
Duration: 12/01/2025 – 05/29/2026

Overview:
We are seeking an experienced Desktop Support Technician to provide comprehensive technical assistance to computer users across the state. The ideal candidate will have hands-on experience supporting desktops in an enterprise environment and strong troubleshooting skills for both hardware and software issues.

Responsibilities:

  • Deliver technical support via phone, remote access, and on-site visits to users statewide.

  • Log and track all service requests in the ticketing system, ensuring timely escalation and resolution.

  • Diagnose and resolve computer-related issues, including hardware failures, software conflicts, and performance problems.

  • Perform installations, configurations, upgrades, and repairs of desktops, peripherals, and related hardware.

  • Analyze system performance and take corrective actions to maintain optimal efficiency (e.g., running Defrag, ScanDisk, etc.).

  • Document troubleshooting steps, resolutions, and technical solutions in the knowledge base.

  • Communicate request status and solutions clearly to end users and stakeholders.

  • Collaborate with vendors for product support, updates, and optimization of existing systems.

  • Conduct hardware upgrades such as BIOS or ROM flashing, and ensure compatibility with software and network environments.

  • Create and maintain installation and configuration documentation for internal use.

Qualifications:

  • Minimum of 2 years of experience supporting desktops in an enterprise environment.

  • Strong knowledge of hardware troubleshooting, system performance analysis, and software installation/configuration.

  • Ability to work independently, prioritize multiple requests, and provide excellent customer service.

  • Familiarity with remote support tools and enterprise ticketing systems.


InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.   Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email  contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. 

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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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