ZipRecruiter

Log In

1

Desktop Support Engineer Jobs in Ontario (NOW HIRING)

Park Place Technologies

Technical Support Engineer - Level 3 (X86 Cloud) Purpose of Role Responsible for the implementation, administration, support, maintenance, troubleshooting, automation, optimisation, and continual ...

XenTegra

EUC Consultant

Mississauga, ON · On-site

Design, deploy, and support EUC solutions across Citrix, Azure Virtual Desktop (AVD), Parallels RAS, IGEL, and ControlUp . * Perform health checks, performance tuning, and optimization of EUC ...

Proton

Senior Software Engineer (Inbox Desktop)

London, ON · On-site

  • Medical

  • Retirement

  • PTO

Proton is a profitable company that does not rely upon VC funding, supporting over 100 million user ... Purpose of the role As a Senior Software Engineer in the Inbox Desktop team, you will play a ...

Funded.club

Senior Desktop Software Developer

Toronto, ON · Remote

CA$160K - CA$175K/yr

Remote Senior Desktop Software Developer About Sync Sync.com is a leading end-to-end encrypted ... supported software. Nice to Have * Experience with cloud storage, file sync, or backup products.

Urbacon

IT Support Specialist

Toronto, ON

Set up, support, and troubleshoot desktops, laptops, phones, printers, and peripherals * Handle ... Experience in construction, engineering, property, or professional services * Experience supporting ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Ontario

Desktop Support Engineer information

See Ontario salary details

$15

$28

$44

How much do desktop support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for desktop support engineer in Ontario is $28.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $32.93 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs

What are popular job titles related to Desktop Support Engineer jobs in Ontario?

For Desktop Support Engineer jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Ontario look for?

The top searched job categories for Desktop Support Engineer jobs in Ontario are:

What are popular job titles related to Desktop Support Engineer jobs in ON?

For Desktop Support Engineer jobs in ON, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $60,145 per year, or $28.9 per hour.

Technical Support Engineer- Canada

Autofleet

Toronto, ON • On-site

Full-time

Re-posted 11 days ago

Job description

Our global operations continue to expand, and we’re looking to grow our support team with hard-working, tech-savvy support agents to be part of this journey.

As a key player in the fleet mobility industry, we need service-oriented, self-motivated individuals with excellent organizational skills and a willingness to learn new technologies.

This is a fast-paced role where providing top-tier technical support is essential. You'll also play a key role in sharing product feedback based on client pain points and contributing to various initiatives that drive our growth.

The position is shift-based and requires work during weekends.

What You'll Do

  • Serve as the frontline technical problem-solver for high-value enterprise customers, diagnosing and resolving complex product issues under pressure
  • Apply advanced troubleshooting techniques to tackle challenging technical problems when standard solutions fail
  • Master Autofleet's entire product ecosystem and continuously expand your technical knowledge to stay ahead of evolving features
  • Collaborate directly with Product and R&D teams to investigate critical bugs, escalate urgent customer pain points, and influence product development
  • Take part in customer meetings, help with integrations, and dive deep into real-world use cases to understand exactly how our solutions are being implemented with our products.
  • Provide expert guidance on product configuration to optimize performance for each customer's unique environment

Requirements

  • At least 3 years in technical support engineer or similar technical role
  • Strong customer-facing skills
  • Experience working with JSON, SQL, APIs, and webhooks for diagnosing and resolving issues.
  • Familiar with GCP, Jira, Intercom, and Notion- an advantage
  • Solid technical aptitude and a passion for learning new technologies, products, and methodologies
  • Experience with log analysis and error debugging.
  • Ability to multi-task and prioritize effectively while handling urgent issues.
  • Experience with web technologies and scripting languages - nice to have
  • Fantastic spoken and written English
  • Location (N.A)- must be located in North America