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Desktop Manager Jobs (NOW HIRING)

Edge Global

Desktop Administrator

Olathe, KS · On-site

$50K - $65K/mo

Role:- Desktop Administrator Location:- Olathe, KS , 66018 Type of Hire: Full time / Permanent Desired Skills Desktop management | Windows Administrator Must Have Technical/Functional Skills 4-5 ...

QCR Holdings, Inc

Manager of Desktop Support

Moline, IL · On-site

Manager of Desktop Support DEPARTMENT: 937 - GO End-User Services JOB SUMMARY: The Manager of Desktop Support will oversee all desktop support staff remotely deployed at the bank charters, ensuring ...

Stamford Health

Desktop Support Analyst

Stamford, CT · On-site

$24.75 - $33.25/hr

Duties include management, coordination, and completion of Moves/Adds/Changes (MACs), Break / Fix, and L2 support & problem response for the following component technologies: Desktops, Laptops ...

Stamford Health

Desktop Support Analyst

Stamford, CT

$24.75 - $33.25/hr

Duties include management, coordination, and completion of Moves/Adds/Changes (MACs), Break / Fix, and L2 support & problem response for the following component technologies: Desktops, Laptops ...

Stamford Health

Desktop Support Analyst

Stamford, CT · On-site

$24.75 - $33.25/hr

Duties include management, coordination, and completion of Moves/Adds/Changes (MACs), Break / Fix, and L2 support & problem response for the following component technologies: Desktops, Laptops ...

System One

Desktop Packaging Engineer

Birmingham, AL · On-site

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

System One

Desktop Packaging Engineer

Birmingham, AL · On-site

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

System One

Desktop Packaging Engineer

Plano, TX · On-site

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

System One

Desktop Packaging Engineer

Knoxville, TN · On-site

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

System One

Desktop Packaging Engineer

Plano, TX · On-site

Support enterprise desktop application packaging, deployment, and endpoint management within a highly regulated financial services environment. * Create, test, troubleshoot, and maintain software ...

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Desktop Manager information

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$21K

$83.6K

$126K

How much do desktop manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for desktop manager in the United States is $83,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $95,500.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.
More about Desktop Manager jobs

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Cities with the most Desktop Manager job openings:

What are the most commonly searched types of Desktop jobs?

The most popular types of Desktop jobs are:

What states have the most Desktop Manager jobs?

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What are popular job titles related to Desktop Manager jobs?

For Desktop Manager jobs, the most frequently searched job titles are:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $83,606 per year, or $40.2 per hour.

Desktop Support Supervisor (Information Systems Supervisor)

Portland, OR • On-site

City of Portland, OR
See more jobs at City of Portland, ORexternal

$113K - $160K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Salary: $113,131.20 - $160,180.80 Annually
Location : 1900 Building, 1900 SW 4th Ave, OR
Job Type: Regular
Job Number: 2026-00818
Bureau: Bureau of Technology Services
Opening Date: 09/07/2026
Closing Date: 9/21/2026 11:59 PM Pacific
The Position
Job Appointment: Full time, Regular
Work Schedule: Monday - Friday 8 - 5 pm. Alternate schedules may be available after probation
Work Location: Hybrid. The hiring manager for this position will have more up to date information at the time of all verbal/contingent offers. Remote work must be performed within Oregon or Washington. For more information,
Benefit: Please check our benefit tab for an overview of benefit for this position
Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees
Position Summary:
The Bureau of Technology Services (BTS) is hiring an Information System Supervisor to lead the Desktop Support Team in the BTS Support Center.
The Desktop Support Supervisor will guide daily work, support staff development, maintain high-quality service, and handle complex technical tasks as needed.
What You'll Do:
  • Plan, prioritize, and review daily work and project activities. Identify resource needs and allocate staff appropriately.
  • Establish team and individual objectives in collaboration with staff periodically reviewing progress and adjusting priorities as necessary.
  • Provide and coordinate staff training, employee development plans, performance management, coaching, and annual performance reviews.
  • Create monthly team performance/statistics reports and use findings to drive coaching, performance management, and continuous improvement
  • Participate in development of policies, procedures, goals and objectives for reporting staff.
  • Hold weekly one-on-one meetings with team members to review workload, identify work blockers or challenges, and provide coaching, guidance, and ongoing support.
  • Support budget planning by preparing recommendations and monitoring spending.
  • Review customer feedback and ensure follow-up actions are taken to address recurring issues and improve customer experience
  • Lead small projects, run team meetings, develop meaningful agendas and follow up with action items

The successful candidate may be required to pass a comprehensive police background investigation and be able to work in a culturally and gender diverse workplace.
To Qualify
Applicants must specifically address and demonstrate in their cover letter and resume how their education, training and/or experience, meets each of the following minimum qualifications:
  1. Knowledge of principles and practices for planning, organizing, prioritizing, and assigning work to staff, including establishing clear performance expectations.
  2. Ability to apply analytical and problem-solving skills to independently develop sound decisions, conclusions, and recommendations.
  3. Ability to supervise a multicultural workforce, promote an equitable workplace environment, and apply equitable program practices to diverse and complex City services.
  4. Ability to establish and maintain effective working relationships with staff, customers, management, and colleagues; demonstrate tact, diplomacy, and patience; and gain cooperation through discussion and collaboration.
  5. Ability to communicate effectively, both verbally and in writing, and present information, proposals, and recommendations clearly and persuasively.

Applicants must also possess:
  • Ability to successfully pass an in-depth background investigation.

The Recruitment Process
  • Submit your resume and cover letter by the closing date.
  • (Optional) Submit Veterans' Preference documents, if applicable.
    If this is your first time applying with the City of Portland, or if you haven't requested veteran preference before (and would like to now), please attach your DD214-Member 4 and/or VA Benefit Letter to your application. Once we verify your eligibility, we'll record your veteran preference in our system, so it automatically applies to your future applications.

What to Expect:
  1. Application Review - Week of September 21, 2026: We'll review your application materials to ensure you meet the minimum qualifications listed above.
  2. Notice/Feedback - Week of September 28, 2026: You will receive an email when the minimum qualification review is complete. If you disagree with the evaluation results, you may request a review within 14 days of the email notice, per
  3. Selection Process - Mid-October: The hiring bureau will review qualified applications, conduct interviews, and check references.
  4. Conditional Job Offer: Final candidates may undergo a background or driving record check, depending on the position.

Additional Information
Learn More About:
We're committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below.
Questions? We're here to help!If you have questions about this recruitment or need assistance, contact:
TroyLynn Craft, Senior Recruiter
Bureau of Human Resources
A Career with the City of Portland offers many Employee Benefits
We offer a comprehensive benefits package, including but not limited to
  • Health Care (Medical, Vision and Dental)
  • Carrot Fertility
  • Wellness Benefits
  • Life Insurance
  • Long-term disability
  • Employee Assistance Plan
  • Flexible Spending Accounts
  • Retirement
  • Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer
  • Family Medical Leave
  • City Paid Parental Leave
AND SO MANY MORE!
Benefits may vary depending on bargaining unit and employment status.
01
Thank you for your interest in the City of Portland. We value your time and hope to make your application experience as positive as possible.
Your Cover Letter and Resume are an important step to assist us in the review for minimum qualifications for the posted vacancy.
In your Cover Letter, write specific and unique responses to address each of the minimum qualification listed in the "To Qualify" section. The information you provide must correctly reflect your work history/resume. A lack of information in your application materials to each of the minimum qualifications may result in elimination from the recruitment.
Note: Request for veterans' preference, please add a copy of your DD214 and/or Veteran's Benefit letter. All documents must be uploaded by the closing date and time of this announcement.
Have you read and understood all the information listed above?
  • No - If you have a questions, please contact the recruiter on the announcement.
  • Yes

02
Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)
03
The City of Portland sometimes gets requests for public records. Please choose the response that best fits your preference:
(Your choice will not affect your application process.)
  • I want my application to stay private. I understand that the City of Portland will keep my information confidential unless required to share it by law.
  • I allow my application to be shared. I understand that by choosing this option, my information is no longer private.

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