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Desktop Manager Jobs in Reno, NV (NOW HIRING)

Gunnison

Desktop Technician

Carson City, NV · On-site

$40K - $43K/yr

The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations. Duties and ...

Elevance Systems Inc

Desktop Support Technician

Reno, NV · On-site

$20.25 - $25.75/hr

· Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. · Install, configure, and maintain IT systems. · Monitor system ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Reno, NV

Desktop Manager information

See Reno, NV salary details

$20.9K

$83.4K

$125.6K

How much do desktop manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for desktop manager in Reno, NV is $83,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $95,200.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network support with additional certifications like CompTIA A+ or Network+.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

How do I get to the desktop manager?

To access the desktop manager role, you typically need to navigate through your company's internal HR or job portal, where job postings and application options are listed. You may also contact your HR department or supervisor for guidance on applying or accessing the position, which often requires relevant experience with desktop support and management tools. Familiarity with operating systems and certifications like CompTIA A+ can be beneficial.

What is the role of a desktop manager?

A desktop manager oversees the management and maintenance of computer desktops within an organization, ensuring hardware, software, and network systems function efficiently. They may coordinate updates, troubleshoot issues, and implement security protocols, often requiring knowledge of IT support tools and technical skills.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is the highest paying manager position?

The highest paying manager positions typically include executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which can earn salaries well into the high six or seven figures. In some industries, specialized managerial roles like Vice President or Director of certain departments may also offer high compensation, especially with experience and advanced degrees. Salary levels depend on the industry, company size, location, and individual qualifications.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Reno, NV? The most popular types of Desktop jobs in Reno, NV are:
What are popular job titles related to Desktop Manager jobs in Reno, NV? For Desktop Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Reno, NV look for? The top searched job categories for Desktop Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Desktop Manager jobs? Cities near Reno, NV with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Reno, NV as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $83,361 per year, or $40.1 per hour.
Desktop Support Technician

Desktop Support Technician

Triune Infomatics Inc

Carson City, NV • On-site

$19.75 - $25.25/hr

Other

Posted 17 days ago

Job description

Role: Desktop Support Technician
Location: Carson City, NV (Onsite – 5 Days per Week)
Duration: 6+ Months
Overview: We are seeking a highly skilled Desktop Support Technician to provide exceptional end-user support and ensure a seamless IT support experience for our users. This role requires a proactive professional with strong technical expertise, excellent communication skills, and a commitment to delivering white-glove service in a fast-paced environment.
Key Responsibilities:

·         Provide white-glove support to our users via email, walk-ups and from MS Teams.

·         Maintain ticketing system hygiene and ensure timely resolution of issues.

·         Utilize FreshService ticketing system to manage user tickets.

·         Asset management and inventory.

·         Troubleshoot and repair desktop and laptop hardware (primarily Dell Latitude platforms).

·         Diagnose and resolve Windows 10/11 Pro OS issues.

·         Install and troubleshoot Microsoft Office 365 applications.

·         Manage Windows 11 imaging and deployment systems for new hires and or existing users.

·         Onboard new hires, contractors and or consultants on new hardware.

·         Assist with Microsoft MFA Authenticator issues.

·         Assist Security Operations team with CrowdStrike security-related endpoint issues.

·         Support Global Protect VPN connectivity and resolve network-related endpoint problems.

·         Perform user data migrations to new laptops, ensuring smooth transitions.

·         Troubleshoot printer connectivity (desktop, laptop and label printers).

·         Install and troubleshoot SecOps approved software applications.

·         Promote IT security best practices and enforce Acceptable Use Policies.

·         Collaborate with the IT End User Services Manager, providing regular updates on progress and challenges.


Qualifications:

·         Hands-on experience with Dell desktop hardware with troubleshooting and Dell RMA.

·         Experience with IT Ticketing systems preferably FreshService.

·         Experience in troubleshooting VPN agent on endpoint connectivity issues.

·         Experience with user data migration and endpoint setup.

·         Excellent communication and interpersonal skills.


Preferred Skills:

·         5 Years experience with Microsoft Windows OS 10/11.

·         5 Years experience with Microsoft Office 365.

·         Microsoft Intune, Entra or related certifications.

·         Experience supporting remote employees.

·         Familiarity with Dell Latitude models and hardware configurations.

·         Knowledge and Practice of S ecurity Best Practices and Clear Desk Policies

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