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Desktop Manager Jobs in Reno, NV (NOW HIRING)

Elemental Brands

IT Support Specialist

Reno, NV · On-site

Modern Desktop Administrator * Previous experience supporting IT operations in a warehouse, logistics, or manufacturing facility * Experience with Mobile Device Management (MDM) solutions (e.g., JAMF ...

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Elemental LED, Inc.

IT Support Specialist

Reno, NV · On-site

Modern Desktop Administrator * Previous experience supporting IT operations in a warehouse, logistics, or manufacturing facility * Experience with Mobile Device Management (MDM) solutions (e.g., JAMF ...

New

Rho

Customer Service Engineer - Reno, NV

Reno, NV · On-site

... desktop support, adds/moves, and changes. * Installing OS patches, patch removal (if applicable), OS upgrades, and Commercially Available Off-the-Shelf (COTS) software. * Providing user management ...

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Regional Support Technician - Reno Area

Reno, NV · On-site

$22/hr

This position will manage assigned support tickets, troubleshoot hardware and software issues ... Ability to troubleshoot Microsoft Office applications and common desktop software issues. * Strong ...

Casino Fandango

IT Tech I

Carson City, NV · On-site

Essential Job Function and Duties * Assist users with desktop and network applications and ... Notify the Director of Information Technology or other management as directed, of system security ...

CASINO FANDANGO

IT Tech I

Carson City, NV · On-site

Essential Job Function and Duties * Assist users with desktop and network applications and ... Notify the Director of Information Technology or other management as directed, of system security ...

Eaton

Site Infrastructure Specialist

Reno, NV · On-site

$84K - $123K/yr

Deliver onsite and remote support via BeyondTrust, manage virtual desktops, Zscaler, printers, peripherals, and PC lifecycle; resolve connectivity and security configuration issues. • Network ...

Eaton Corporation

Site Infrastructure Specialist

Reno, NV · On-site

$84 - $123/hr

PC Desktop Support: Deliver onsite and remote support via BeyondTrust, manage virtual desktops, Zscaler, printers, peripherals, and PC lifecycle; resolve connectivity and security configuration ...

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Desktop Manager information

See Reno, NV salary details

$20.9K

$83.4K

$125.6K

How much do desktop manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for desktop manager in Reno, NV is $83,361.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Reno, NV?

The most popular types of Desktop jobs in Reno, NV are:

What are popular job titles related to Desktop Manager jobs in Reno, NV?

For Desktop Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Reno, NV look for?

The top searched job categories for Desktop Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Desktop Manager jobs?

Cities near Reno, NV with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Reno, NV as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $83,361 per year, or $40.1 per hour.

IT Support Specialist

Elemental Brands

Reno, NV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Company Description
The Opportunity:
At Elemental Brands, our success starts with our people. Every day, our engineers, innovators, creators, and problem-solvers work together to develop and deliver innovative LED lighting solutions through Diode LED®, Lucetta®, Lucetta CI®, Gammalux®, and Elemental LED®. Together, we're driving innovation and helping define the future of the low-voltage linear lighting industry.
That same spirit of innovation and collaboration shapes everything we do. We encourage curiosity, continuous learning, and fresh ideas across every department, empowering employees to grow their careers, make meaningful contributions, and help shape the future of lighting.
Recognized by EDAWN as "Company of the Year - Large" and "Employees First - Large," and by the University of Nevada, Reno as "Graduate Employer of the Year," Elemental Brands is proud to be an award-winning workplace where people come first, innovation thrives, and careers flourish.
Job Description
What You Get To Do:
Are you a motivated problem-solver who loves being the go-to technical resource?
We are looking for an IT Support Specialist to serve as the first line of defense for our employees' technical needs. You will initially support staff at both our Headquarters and the operations center, with the role eventually transitioning to be 100% based at the operations center down the road. In this fully on-site role, you will ensure our team has seamless access to reliable hardware and software across corporate offices, remote locations, and fast-paced warehouse environments.
Challenge Yourself - The Specifics:
  • Serve as the primary point of contact for technical issues, providing seamless IT support to both in-person employees and our remote workforce via ticketing systems, phone, chat, or walk-ups
  • Perform on-site, physical troubleshooting of IT equipment on the warehouse floor, including specialized devices such as barcode scanners, rugged tablets, thermal label printers, and wireless access points
  • Diagnose and resolve a wide range of hardware, software, and network issues across ChromeOS, macOS, and Windows environments
  • Provision, configure, and deploy laptops, monitors, and peripherals for new hires
  • Manage account creation and deactivation securely
  • Assist senior IT members and Systems/Network Administrators in troubleshooting, diagnosing, and resolving more complex infrastructure, network, or server issues
  • Administer user accounts, permissions, and security groups within Google Workspace/Microsoft 365, Active Directory, and various SaaS applications
  • Assist with maintaining office and warehouse networks (Wi-Fi, LAN, VPNs), standard printers, and audio/visual equipment in conference rooms
  • Track and maintain an accurate inventory of all IT hardware, warehouse equipment, and software licenses
  • Create and maintain clear, step-by-step documentation for both the internal IT knowledge base and employee self-service guides
  • Communicate updates proactively to users who have been or may be affected by system outages or bugs
  • Follow up with users after problems have been resolved to ensure continued functionality and satisfaction
  • Utilize help desk tracking software to log requests, monitor trends, and present recommendations or improvements for user systems
  • Perform other duties as assigned

Qualifications
You Have a Unique Combination of Skills, Talents and Mindset, Including Many of the Following:
  • Associate's or bachelor's degree in IT, Computer Science, or a related field preferred
  • One (1) to three (3) years of proven experience in an IT Helpdesk, Desktop Support, or similar technical support role
  • Comprehensive working knowledge and administrative experience with both macOS and Windows
  • Comfortable performing hands-on technical work in both a standard office setting and a dynamic warehouse environment
  • Exceptional interpersonal skills with the ability to translate complex technical jargon into plain language for non-technical users, regardless of whether they are working remotely or on the floor
  • Experience managing a queue and logging issues in standard IT ticketing platforms (e.g., Zendesk, Jira Service Desk, ServiceNow)
  • Familiarity with administering Google Workspace and Microsoft 365 environments
  • Hands-on experience troubleshooting laptops, desktops, mobile devices, standard office peripherals, and a willingness to learn warehouse-specific tech
  • Industry certifications such as CompTIA A+, Network+, Apple Certified Support Professional (ACSP), or Microsoft Certified: Modern Desktop Administrator
  • Previous experience supporting IT operations in a warehouse, logistics, or manufacturing facility
  • Experience with Mobile Device Management (MDM) solutions (e.g., JAMF, Intune, Kandji)
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN) to effectively assist senior IT staff
  • Ability to efficiently diagnose, analyze, and resolve complex technical issues.
  • Proven ability to foster teamwork and build positive working relationships across departments
  • Capable of exercising sound judgment and making timely decisions in a fast-paced environment.
  • Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical users clearly
  • Strong ability to independently identify, seek out, and gather necessary information to solve unfamiliar problems
  • Demonstrated knowledge and proficiency in relevant hardware, software, and operating system

Additional Information
All your information will be kept confidential according to EEO guidelines.
The Perks and Benefits:
  • Medical, Dental, Vision, Life/AD&D, Short Term and Long Term Disability Insurance (100% PAID by employer), available first of the month, following the date of hire
  • Company-matched 401(k) Plan, at 5%, no vesting schedule
  • Paid Time Off (PTO)
  • Volunteer Time Off (VTO)
  • Three Paid Flexible Holiday per year
  • Seven Paid Holidays
  • Pre-Tax Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - $200 annual employer contribution
  • Career Development Plan Program
  • Discounted Corporate Gym Membership at South Reno Athletic Club
  • Tuition Assistance
  • Employee Discount
  • Monthly Birthday Lunch Celebrations
  • On-site Snacks and Beverages
  • Employee Referral Bonus Program

About Us:
Visit us at www.elementalbrands.com or call 877-564-5051.

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