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Desktop Manager Jobs in Raleigh, NC (NOW HIRING)

Infojini Inc

System Administrator

Durham, NC · On-site

Experience with SCCM desktop management suite. * Experience in maintaining and configuring UCS Blades. * Experience in maintaining EMC storage and fiber interconnect switches. * Experience in ...

Infojini Inc

system administrator

Raleigh, NC · On-site

... SCCM desktop management suite Experience in maintaining and configuring UCS Blades. Highly desired Current technical certification (MCSA Windows Server 2008/2012, VMware VCP5/VCDX6) Additional ...

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Desktop Manager information

See Raleigh, NC salary details

$18.7K

$74.5K

$112.3K

How much do desktop manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for desktop manager in Raleigh, NC is $74,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $85,100.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are the most commonly searched types of Desktop jobs in Raleigh, NC?

The most popular types of Desktop jobs in Raleigh, NC are:

What are popular job titles related to Desktop Manager jobs in Raleigh, NC?

For Desktop Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Raleigh, NC look for?

The top searched job categories for Desktop Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Desktop Manager jobs?

Cities near Raleigh, NC with the most Desktop Manager job openings:

Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $74,525 per year, or $35.8 per hour.

System Administrator

Infojini Inc

Durham, NC • On-site

Contractor

Re-posted 16 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Job details mentioned below-

Title: System Administrator

Location: Durham, NC

Duration: 12+ Months Contract.

Client: Direct Client


Complete Description:

This is an infrastructure related position, focusing on the key skills listed throughout the Skills Matrix under the Skills Tab. Candidates must possess strong Active Directory Administration (creating/managing Group Policy Objects, Security Groups and User/Computer Objects), developing SOPs, deploy/maintain enterprise virtual desktop infrastructure environments, deploying patches etc. This position will support NC FAST's Curam environment as outlined below.

The system administrator will act as a Curam Environment Analyst is to manage and configure application and system environment variables for all NC FAST environments using Curam software products. This position must understand and define Curam module environment requirements (e.g., Curam reporting, Curam Citizen Self Service, etc.), and be responsible for Enterprise Service Bus (ESB) coordination, coordinating legacy system accessibility, and coordinating Curam product service pack and product upgrades. This position is also responsible for hardware environment configuration, coordination of multiple environment configurations that include development, multiple testing environments and the production environment.


REQUIRED SKILLS:

  • Experience with Active directory administration to include creating and managing Group Policy Objects, Security Groups and User/Computer objects
  • Experience developing Standard Operating Procedures (SOPs) and map task execution processes
  • Experience deploying and maintaining enterprise virtual desktop infrastructure environments.
  • Experience deploying patches and updates to maintain a compliant security posture.
  • Experience applying patches, updates and upgrades to servers, workstations, and stored images.
  • Experience performing network scans and building required reports.
  • Experience with development, administration, and troubleshooting using VMware virtualization products (ESXi, vSphere, Horizon View).
  • Experience administering and maintaining workstation and server hardware.
  • Ability to support SharePoint 2010 and MS Project.
  • Experience with SCCM desktop management suite.
  • Experience in maintaining and configuring UCS Blades.
  • Experience in maintaining EMC storage and fiber interconnect switches.
  • Experience in maintaining VMware VCenter 6
  • Experience in maintaining virtual desktop infrastructure.

Desired Skills:

Current technical certification (MCSA Windows Server 2008/2012, VMware VCP5/VCDX6).

Additional Information

All your information will be kept confidential according to EEO guidelines.

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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