Desktop Manager Jobs in Raleigh, NC (NOW HIRING)

JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 35 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. Advancements are made when brilliant people use JMP statistical discovery software to see what they've not seen before. If you are a problem solver, a connector, and someone who enjoys helping others, then you might just be the next person to join this dynamic, growing, and global team.

About the job  

Our Localization Team is looking for a Desktop Publishing Specialist to create localized documentation and help for JMP Products and assist with engineering tasks to support localization workflows. 

As a Localization Engineer, you will:  

• Create localized images for product documentation.
• Create localized PDFs for product documentation.
• Generate localized help.
• Create localized JMP Documentation Add-ins.
• Troubleshoot DTP related process issues.
• Exercise quality control procedures to ensure the final product meets localization quality standards.
• Document localization processes and procedures specific to DTP tasks.
• Use Jira to track projects and keeps Jiras up to date with progress.
• Test screenshot scripts used to create localized screenshots.
• Assist in engineering tasks for translation workflow optimization, including file conversion and alignment with translation memory systems.
• Perform other duties as assigned.

Additional Responsibilities

• Create/modify document/graphics independently.
• Create software screenshots independently.
• Create animated. gifs independently.
• Provide innovative ideas to improve current workflow.
• Assist in projects as needed.

Required Qualifications

• Bachelor's degree in graphic design, Printing, Computer Science or related quantitative field.
• Minimum 3 years of related experience.
• Knowledge of foreign language structure and syntax. 
• Skilled knowledge of software needed to perform roles such as FrameMaker, Oxygen and Snagit.

• Working knowledge of software localization tools, methodologies, and languages.
• Experience working in localization and translation workflows specific to desktop publishing (DTP).
• Thinks analytically and able to effectively communicate problems and fix.
• Project management skills.

Preferred Qualifications

• Ability to speak and read Japanese, Mandarin or Korean
• Written, verbal, and interpersonal communications skills and organizational skills
• Ability to work independently, as well as part of a team.

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World-class benefits:

Highlights include...

• Comprehensive medical, prescription, dental and vision plans.
• Medical plan options include:
  • PPO with low annual deductible and copays.
  • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center).
• Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge!
• An industry-leading 401k plan.
• Tuition Assistance Program and programs and resources to support your development
• Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1.
• Volunteer Time Off, parental leave and unlimited paid sick days.
• Generous childcare benefits for all full-time employees.

You are welcome here.

At SAS and JMP, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

 Additional Information:

JMP is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. 

Equivalent combination of education, training and experience may be considered in place of the above qualifications. Resumes may be considered in the order they are received. JMP employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, JMP may obtain nationality or citizenship information from applicants for employment. JMP collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

All valid JMP job openings are located on the Careers page at www.jmp.com. JMP and SAS only send emails from verified "jmp.com" and "sas.com" email addresses and never ask for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of JMP, please contact us at Recruitingsupport@sas.com before taking any further action.

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