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Desk Associate Jobs (NOW HIRING)

Front Desk Associate

Roanoke, VA

$13.50 - $17.50/hr

Front Desk Associate The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk ...

Front Desk Associate We are looking for a reliable and professional Front Desk Associate to join our team. The ideal candidate has prior experience in luxury hospitality or front desk operations.

Front Desk Associate Harvey - Harvey, LA 70058 Overview Salary Range $10.00 - $10.00 Position Type Part Time Description Reports to: General Manager Front Desk: Job Summary The Front Desk Associate ...

Front Desk Associate

Obetz, OH

$13.25 - $17/hr

Front Desk Associate Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: * Guest Check-in & Check-out * PMS ...

Front Desk Associate Grapevine - Grapevine, TX 76051 Overview Salary Range $10.00 - $10.00 Position Type Part Time Description Reports to: General Manager Front Desk: Job Summary The Front Desk ...

Front Desk Associate

Coppell, TX

$13 - $16.75/hr

Front Desk Associate Coppell - Coppell, TX 75019 Overview Position Type Part Time Description Reports to: General Manager Front Desk: Job Summary The Front Desk Associate will be responsible for ...

Front Desk Associate

Columbus, OH

$13.50 - $17.50/hr

FRONT DESK ASSOCIATE/NIGHT AUDITOR Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: Guest Check-in & Check-out PMS ...

Front Desk Associate

Columbus, OH · On-site

$13.50 - $17.50/hr

FRONT DESK ASSOCIATE/NIGHT AUDITOR Title: Front Desk Associate/Night Auditor Reports to: Front Desk Lead & General Manager Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out

Front Desk Associate

Wellington, FL

$13 - $16.75/hr

 Front Desk Associate- Wellington Club ​ Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ...

Front Desk Associate Homewood - Birmingham, AL 35209 Overview Salary Range $10.00 Hourly Position Type Part Time Description Reports to: General Manager Front Desk: Job Summary The Front Desk ...

Service Desk Associate

Sauk Centre, MN · On-site

$47K - $57K/yr

Full-time Service Desk Associate with a standard schedule of Monday-Friday, 8:00 AM - 5:00 PM, Two Saturdays per month: 8:30 AM - 12:30 PM. Compensation ranging from $47K-$56K annually ($23 to $27 ...

Front Desk Associate

Marietta, GA · On-site

$12.75 - $16.25/hr

Front Desk Associate-Marietta Club Here We GROW Again! Are you a potential Front Desk Associate and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in ...

Front Desk Associate

Mckinney, TX

$13 - $16.75/hr

Front Desk Associate McKinney - McKinney, TX 75070 Overview Position Type: Part Time Description Reports to: General Manager Front Desk: Weekend closer and/or Opener Job Summary The Front Desk ...

Front Desk Associate

Flower Mound, TX

$12.25 - $15.75/hr

Front Desk Associate Flower Mound - Flower Mound, TX 75028 Overview Position Type Part Time Description Reports to: General Manager Front Desk: Job Summary The Front Desk Associate will be ...

Front Desk Associate Plano - Plano, TX 75024 Overview Salary Range $11.00 - $13.00 Hourly Position Type Part Time Description Reports to: General Manager Front Desk: Job Summary The Front Desk ...

Front Desk Associate

Portland, OR

$14.75 - $19/hr

Front Desk Associate We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for ...

Full-time Service Desk Associate with a standard schedule of Monday-Friday, 8:00 AM - 5:00 PM, Two Saturdays per month: 8:30 AM - 12:30 PM. Compensation ranging from $47K-$56K annually ($23 to $27 ...

Front Desk Associate Opportunities at Dublin Dental Care. Join our growing, patient-focused front desk team! IMPORTANT: Prior or current experience working at a dental office is required for this ...

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Desk Associate information

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How much do desk associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for desk associate in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a Desk Associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What are Desk Associates?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What cities are hiring for Desk Associate jobs? Cities with the most Desk Associate job openings:
What are the most commonly searched types of Desk jobs? The most popular types of Desk jobs are:
What states have the most Desk Associate jobs? States with the most job openings for Desk Associate jobs include:
Infographic showing various Desk Associate job openings in the United States as of May 2026, with employment types broken down into 28% Full Time, 67% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $44,648 per year, or $21.5 per hour.
Front Desk Associate

$13.50 - $17.50/hr

Other

Posted 20 days ago


Job description

Front Desk Associate

The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.

Duties & Responsibilities
  • Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
  • Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
  • Maintain cleanliness and organization of the front desk area and common areas
  • Adhere to all company policies and procedures
  • Handle sensitive and confidential information with discretion
  • Update and maintain guest records in the reservation system
  • Process payments and reconcile cash drawer at the end of each shift
  • Generate reports as needed
  • Stand up for 6-8 hours each day.
  • Handle check in, check out, and other transaction enquiries.

Required Skills and Qualifications

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Excellent communication skills, both written and verbal
  • Friendly and outgoing personality
  • Ability to stay calm and professional under pressure
  • Strong organizational skills and attention to detail

Preferred Skills and Qualifications

  • Previous experience working in a hotel or related industry
  • Proficiency with computers and software programs, including Microsoft Office and property management systems

Job Types: Full-time, Part-time