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Desk Associate Jobs in Jackson, MI (NOW HIRING)

Power Wellness

Member Services Coordinator

Chelsea, MI · On-site

The Member Services Coordinator is responsible for providing leadership and direction to Member Service Associates and assisting in coordinating service desk interactions. He/she ensures that Member ...

Home Depot

Cashier

Jackson, MI · On-site

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Jackson, MI · On-site

$10.75 - $14.50/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

SpartanNash

Person In Charge

Marshall, MI · On-site

Monitor associate's adherence to company policies. * Able to run cashier register and courtesy counter desk and handle customer concerns in efficient manner. * Understand and be familiar with store ...

SpartanNash Company

Person In Charge

Marshall, MI · On-site

Monitor associate's adherence to company policies. * Able to run cashier register and courtesy counter desk and handle customer concerns in efficient manner. * Understand and be familiar with store ...

L.A. Insurance

Licensed Insurance Agent

Howell, MI

$50K - $100K/yr

This isn't just a desk job--it's an opportunity to own the growth, maintenance, and community ... Cultivate deep, positive relationships with customers and local business associates. * Expert ...

ALTEN Technology USA

Business Analyst

Chelsea, MI · On-site

Provide the first line of customer service in a "help desk" role for visiting customers. * 1. ... Associate degree in business, or Electronics Technology required or comparable education.

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Desk Associate information

See Jackson, MI salary details

$13

$19

$30

How much do desk associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for desk associate in Jackson, MI is $19.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.88 per hour, depending on experience, location, and employer.

What is a desk associate?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What are the key skills and qualifications needed to thrive as a desk associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a desk associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What are some basic desk associate jobs?

A desk associate typically performs tasks such as greeting visitors, answering phones, managing appointments, and handling administrative duties like data entry and filing. They often use office software and require good communication skills, working in environments like reception areas or customer service desks.

What are the most commonly searched types of Desk jobs in Jackson, MI?

The most popular types of Desk jobs in Jackson, MI are:

What cities near Jackson, MI are hiring for Desk Associate jobs?

Cities near Jackson, MI with the most Desk Associate job openings:

Desk Associate jobs near you
Infographic showing various Desk Associate job openings in Jackson, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,621 per year, or $19.5 per hour.

Property Desk Adjuster

Raphael and Associates

Howell, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Position Summary
We are currently seeking an experienced Inside Property Desk Adjuster to join our team. 
The work of our inside desk examiners directly contributes to the success of our organization. You will be able to make a meaningful impact by leveraging your industry expertise, customer service skills, and ability to manage priorities in a fast-paced environment.
We are currently growing and are looking for a TPA Property Claims Examiner with a minimum of three years of experience in this discipline of the insurance claims industry. The optimal candidate will be a team player with experience handling Residential and Commercial Property damage claims. This position allows the right candidate to expand their career and grow with a forward-thinking organization
This position may be located at our Howell, Michigan office.
Responsibilities:
  • End-to-end management of property claims according to policy coverage and state requirements.
  • Conduct thorough investigations to determine damages.
  • Ability to evaluate property damage estimates provided by field adjusters.
  • Recognition of subrogation potential.
  • Work well with internal and external customers to provide superior reports that allow proper evaluations of claim values.  
  • Appropriately represent the company by executing a high level of service and maintaining professionalism at all times.
Key requirements:
  • At least 3+ years of relevant experience
  • Must maintain current and valid adjuster license(es)
  • Strong project management skills and ability to work independently
  • Strong working knowledge of insurance laws
  • Strong verbal and written communication skills
  • Excellent customer service skills
  • Experience at a Third-Party Administrator (TPA) company is a plus but not mandatory
About Raphael and Associates
Raphael & Associates is a third-party claims administrator and independent claims adjusting company internationally recognized for exceptional service. We understand the importance of adapting to the demands of a dynamic market and we tailor our services to our client’s specific needs. As a claim’s organization, what we do is complex. Our mission is simple: to provide outstanding service, retain extraordinary professionals, and utilize the best technology in the industry!
As a leading organization in the industry, we offer dynamic and challenging opportunities to individuals who want to make a difference. We value camaraderie, vision, a passion for excellence, creativity, and self-reliant professionals.
Benefits and Perks
We are an organization that recognizes and appreciates hard work! We offer a competitive compensation package commensurate with experience, including salary, bonus, paid time off, medical/dental/vision/life insurance and 401k (with matching!). Most importantly, you will have the opportunity to work directly alongside an extraordinary and dedicated team to grow a critical function within a dynamic, growing company.
 

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