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Desk Associate Jobs (NOW HIRING)

Front Desk Associate

Front Desk Associate

PA ยท On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position ...

Front Desk Associate

Front Desk Associate

Wyomissing, PA ยท On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position ...

Front Desk Associate

Part-Time Front Desk Associate

PA ยท On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA ยท On-site

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA ยท On-site

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$14 - $17.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$14 - $17.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$14 - $17.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

Dave Wright Nissan Subaru

Front Desk Associate

Hiawatha, IA

$13 - $16.75/hr

We Commit And Never Quit Front Desk Associate Responsibilities: * Operate a switchboard telephone system, routing phone calls to the proper departments * Communicate with callers in a professional ...

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How much do desk associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for desk associate in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desk Associate, and why are they important?

To thrive as a Desk Associate, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, multi-line phone systems, and scheduling tools is typically required. Excellent communication, problem-solving, and a friendly demeanor are vital soft skills for interacting with clients and colleagues. These skills ensure efficient front-desk operations, positive client experiences, and smooth coordination within the workplace.

What are some typical challenges a Desk Associate might face, and how can they be managed effectively?

Desk Associates often manage a fast-paced environment where they juggle multiple tasks, such as answering phone calls, greeting visitors, and coordinating with various departments. A common challenge is prioritizing urgent requests while ensuring excellent customer service. Effective time management, clear communication, and a calm demeanor are key to handling these demands. Regular collaboration with teammates and clear protocols also help Desk Associates address challenges efficiently.

What are Desk Associates?

Desk Associates are professionals who provide administrative support and serve as a primary point of contact at the front desk of an organization. Their responsibilities typically include answering phones, greeting visitors, managing schedules, handling correspondence, and performing data entry tasks. They play a key role in ensuring smooth day-to-day operations and maintaining a welcoming environment for guests and employees. Desk Associates may work in various settings such as offices, hotels, hospitals, or educational institutions. Strong communication, organizational, and customer service skills are essential for this role.

What is the difference between Desk Associate vs Customer Service Representative?

AspectDesk AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; training often provided
Work EnvironmentFront desk, reception area, retail, hospitalityCall centers, retail, service industries
Employer & Industry UsageHotels, gyms, offices, retail storesCustomer support centers, retail, telecom
Common Search & ComparisonYesYes

Both Desk Associates and Customer Service Representatives handle customer interactions, but Desk Associates typically work at the front desk in physical locations like hotels or retail stores, focusing on check-ins, reservations, and guest services. Customer Service Representatives often work in call centers or remotely, providing support via phone or online. While their roles overlap in customer interaction, the work environment and specific duties differ based on industry and setting.

What cities are hiring for Desk Associate jobs? Cities with the most Desk Associate job openings:
What are the most commonly searched types of Desk jobs? The most popular types of Desk jobs are:
What states have the most Desk Associate jobs? States with the most job openings for Desk Associate jobs include:
Desk Associate jobs near you
Infographic showing various Desk Associate job openings in the United States as of May 2026, with employment types broken down into 28% Full Time, 67% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $44,648 per year, or $21.5 per hour.

Front Desk Associate

Front Desk Associate

On-site

$13.50 - $17.25/hr

Full-time

Posted 8 days ago

Job description

Job Summary
The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position will also be responsible for a variety of administrative tasks as well as ensuring the aesthetic in the lobby remains clean and welcoming.
*Must be willing to travel to Berwick and Sugarloaf for set days each week
Essential Functions:
  • Greet and welcome visitors in a professional and friendly manner
  • Answer and direct phone calls to the appropriate department or individual, including patient messages
  • Provide excellent customer support by addressing inquiries and resolving issues promptly
  • Manage incoming and outgoing mail, packages, and deliveries
  • Schedule appointments and maintain calendars for staff members within the EMR software including processing of referrals and pre-certification of procedures
  • Assist with filing, transcribing, and organizing documents
  • Perform clerical duties such as data entry, scanning, and photocopying
  • Assist with inventory management
  • Coordinate office events and assist with event planning
  • Collect copays and other payments as necessary
  • Other duties as assigned

Requirements
Education, Skills, and Experience:
  • High School Diploma required
  • 1-3 years of relevant medical / surgical practice experience
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Experience with practice management software (ie EMA) and Microsoft Office Word and Excel

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift a minimum of 15 pounds at times.

Apply