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Desk Assistant Jobs in Springfield, MA (NOW HIRING)

Planet Fitness

Lead Front Desk Associate

Vernon, CT · On-site

$17.44/hr

The Front Desk Associate is a highly friendly and courteous individual who consistently delivers ... Stand in as the authoritative figure when the General Manager & Assistant Manager are not available.

New

Westfield Bank

Help Desk Technician I (FT)

Westfield, MA · On-site

$21 - $28.25/hr

Help Desk Technician I Department: Information Technology Job Status: Full Time FLSA Status: Non ... The technician will also assist in the testing and implementation of software, hardware or ...

Advocare LLC

Front Desk

West Springfield, MA · On-site

$15 - $19.25/hr

Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient appointment processing. Some ...

Advocare LLC

Front Desk

West Springfield, MA · On-site

$15 - $19.25/hr

Description Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient appointment processing.

Advocare LLC

Front Desk

West Springfield, MA · On-site

$19 - $20/hr

Job Type Full-time Description Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient ...

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Help Desk Technician Location: Onsite - Hartford, Connecticut Employment Type: W2 Only Work Authorization: US Citizens / Green Card Holders Only Duration: Long-Term Schedule: Monday-Friday, 8:00 AM ...

nLeague Services Inc

Help Desk Analyst

Hartford, CT · On-site

$20.75 - $28.25/hr

Help Desk Analyst Client: CT DCF Location: 505 Hudson Street Hartford, Connecticut 06106-0000 Shift ... assist customers with properly completing the forms. · They will follow agency procedures for ...

Robert Half

Help Desk Analyst II

Warren, MA · On-site

$24 - $26/hr

We are looking for a Help Desk Analyst II to support employees across the corporate environment in ... Strong communication skills with the ability to assist employees and coordinate effectively with ...

Planet Fitness

Front Desk Associate

Vernon, CT

$16.94/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

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All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Springfield, MA

Desk Assistant information

See Springfield, MA salary details

$10

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$32

How much do desk assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desk assistant in Springfield, MA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Springfield, MA?

The most popular types of Desk jobs in Springfield, MA are:

What are popular job titles related to Desk Assistant jobs in Springfield, MA?

For Desk Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Springfield, MA look for?

The top searched job categories for Desk Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Desk Assistant jobs?

Cities near Springfield, MA with the most Desk Assistant job openings:

Desk Assistant jobs near you

Front Desk Agent

Blue Sky Hospitality Solutions

Windsor Locks, CT • On-site

$13.75 - $17.50/hr

Part-time

Re-posted 6 days ago

Job description

About Us

At the Fairfield Inn & Suites Hartford Airport in Windsor Locks, CT, we pride ourselves on creating a warm and welcoming atmosphere for every guest who walks through our doors. Whether they're here for business or leisure, we believe exceptional service starts at the front desk - and that's where you come in.

Position Summary

This is a part time position, we are currently seeking someone with open availability who can work Friday's third shift, 11PM-7AM in addition to first or second shift a couple days a week.

As a hotel guest service representative, you'll be the first point of contact for our guests. You'll handle check-ins and check-outs, respond to guest inquiries, and ensure each stay is smooth, memorable, and aligned with our brand's service standards.

Key Responsibilities
  • Greet guests with warmth and professionalism upon arrival
  • Perform check-in and check-out procedures efficiently
  • Manage room assignments, keys, and reservations
  • Handle guest requests, questions, and concerns promptly
  • Process payments accurately (cash, credit cards, etc.)
  • Coordinate with housekeeping and maintenance teams
  • Maintain a clean and organized front desk area
  • Uphold hotel security and confidentiality standards
  • Assist with concierge tasks and local recommendations
Qualifications
  • Previous Hotel experience is required- Prior Marriott experience is preferred.
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Ability to multitask and remain calm under pressure
  • Familiarity with hotel PMS systems required
  • Flexibility to work mornings, evenings, weekends, and holidays
  • Professional appearance and attitude
Why Join Us?
  • Competitive pay
  • Employee discounts at Marriott Hotels
  • Opportunities for career growth and advancement
  • Friendly and supportive team environment
Employment Type: PART_TIME

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