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Desk Assistant Jobs in Boston, MA (NOW HIRING)

Bailemos Studio

Front Desk

Quincy, MA

Front Desk & Marketing Assistant Part-Time Key Responsibilities: • Greet and assist students and parents at the front desk • Respond to phone calls, text messages, and emails from clients • ...

Be Pain Free PT Inc

Be Seen First

Front desk/Clinical assistant

Boston, MA · On-site

Chiropractic office seeks a Creole/Haitian speaking Front desk/Clinical assistant. Will train the right person. Good interpersonal/phone/general computer/typing skills. Must be fluent in English and ...

Be Pain Free PT Inc

Be Seen First

Front desk/Clinical assistant

Boston, MA · On-site

Chiropractic office seeks a Creole/Haitian speaking Front desk/Clinical assistant. Will train the right person. Good interpersonal/phone/general computer/typing skills. Must be fluent in English and ...

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All JobsDesk JobsDesk Assistant JobsDesk Assistant Jobs in Boston, MA

Desk Assistant information

See Boston, MA salary details

$11

$22

$36

How much do desk assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for desk assistant in Boston, MA is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.05 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Boston, MA?

The most popular types of Desk jobs in Boston, MA are:

What are popular job titles related to Desk Assistant jobs in Boston, MA?

For Desk Assistant jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Boston, MA look for?

The top searched job categories for Desk Assistant jobs in Boston, MA are:

What cities near Boston, MA are hiring for Desk Assistant jobs?

Cities near Boston, MA with the most Desk Assistant job openings:

Desk Assistant jobs near you
Infographic showing various Desk Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $47,102 per year, or $22.6 per hour.

Desk Assistant

Massachusetts Bay Community College

Wellesley Hills, MA • On-site

Part-time

Re-posted 11 days ago

Job description

Position Summary:
The ideal candidate will join a vibrant educational community and have a desire and ability to serve a population of students with various needs and backgrounds.  This is a part-time, student employment position with no benefits.
Working in close collaboration with the staff, this important position will provide Support the front desk operations of the Academic Achievement Center (AAC).
Key Responsibilities and Duties:
      Support the front desk operations of the AAC;
Support the virtual operations of the AAC;
Provide outreach to students who may have trouble accessing resources or services at the college who contact the AAC;
Create foundational guiding materials to assist student workers who may cover desk and virtual operations;
Be culturally responsive to individual needs and identities;
Provide other assistance as requested.
This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.
All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates the variety of student experience.

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