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Desk Assistant Jobs in Springfield, MA (NOW HIRING)

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive manner, and ...

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

Description The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive ...

Hatfield Rally House

Front Desk Welcome Staff

Hatfield, MA · On-site

$14.25 - $18.25/hr

Answer phones, respond to emails, and provide information about programs, bookings, and memberships * Assist with court reservations, event sign-ups, and POS transactions * Keep the front desk and ...

River Link Hotels

Housekeeping supervisor

Sturbridge, MA · On-site

$18 - $19/hr

Communicate room status updates and discrepancies to the front desk. Assist with cleaning guest rooms two to three days per week, depending on occupancy and staffing needs. Assist with laundry ...

A.R. Mazzotta

Front Desk Receptionist

Hartford, CT · On-site

$20/hr

Greet guests and manage front desk traffic * Assist with general front office responsibilities * Provide outstanding customer service to visitors and callers Why You'll Like This Opportunity * Monday ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... * Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc) * Other ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... * Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc) * Other ...

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Desk Assistant information

See Springfield, MA salary details

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How much do desk assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for desk assistant in Springfield, MA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.
What are the most commonly searched types of Desk jobs in Springfield, MA? The most popular types of Desk jobs in Springfield, MA are:
What are popular job titles related to Desk Assistant jobs in Springfield, MA? For Desk Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Desk Assistant jobs in Springfield, MA look for? The top searched job categories for Desk Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Desk Assistant jobs? Cities near Springfield, MA with the most Desk Assistant job openings:
Desk Assistant jobs near you

Front Desk Assistant for Transitional Living Home

Urban Alliance Inc

Hartford, CT • On-site

Other

Re-posted 15 days ago

Job description

Front Desk Assistant for Transitional Living Home

Initiative: Beyond the Basics

Impact area: Basic needs (food, clothing, housing)

Location(s): Hartford, CT

Hours: Weekday mornings, afternoons or evenings

Desired level of commitment: One (4-6 hour) shift per week

Duration: Year-round

Age requirement: 21+

Tasks may include:

* Greeting clients

* Assisting clients over the phone

* Directing clients to program staff

* Coordinating appointments

* Assisting supervisor in charge

In order to volunteer, you should be:

* A registered UAServe volunteer (you will have a chance to register if you haven't already)

* Willing to attend an orientation prior to volunteering

* Willing to submit a background check

* Open to an ongoing volunteer commitment that works with your schedule

* Able to interact well with people

* Reliable

* Patient

* Honest

* Friendly

* Open to engaging with people who are facing substance-abuse struggles

* Male (preferred)

* Spanish-speaking skills a plus

Apply