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Desk Assistant Jobs in Springfield, MA (NOW HIRING)

Roosters

Receptionist/Salon Assistant

Simsbury, CT · On-site

$16.75 - $20.50/hr

Roosters Men's Grooming Center Salon Assistant/Front Desk Assistant - Role Description The Salon Assistant/Front Desk Assistant is a crucial piece of the superior experience our clients expect at ...

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

Description The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive ...

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive manner, and ...

Highgate Hotels

Front Desk Supervisor

Windsor Locks, CT

$16.50 - $21.50/hr

As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ... Get paid daily * Assist with training, coaching and scheduling for the front office team. * Ensure ...

New

Motion Recruitment

Front Desk Administrator

Springfield, MA · On-site

$16.25 - $21.50/hr

Any previous experience in a front desk, receptionist, administrative assistant, or customer service role * Strong verbal and written communication skills * Exceptional interpersonal and customer ...

A.R. Mazzotta

Front Desk Receptionist

Hartford, CT

$20/hr

Greet guests and manage front desk traffic * Assist with general front office responsibilities * Provide outstanding customer service to visitors and callers Why You'll Like This Opportunity * Monday ...

RRI, Inc.

Front Desk GSR

Vernon, CT

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... * Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc) * Other ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... * Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc) * Other ...

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Desk Assistant information

See Springfield, MA salary details

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How much do desk assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desk assistant in Springfield, MA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.45 per hour, depending on experience, location, and employer.

What is a desk assistant?

Desk assistants are support staff who help manage the front desk or reception area of an organization. Their duties typically include greeting visitors, answering phone calls, handling inquiries, sorting mail, and providing administrative support to other staff members. Desk assistants play a vital role in ensuring smooth day-to-day operations and creating a welcoming environment for guests and employees alike.

What are the key skills and qualifications needed to thrive as a desk assistant, and why are they important?

To thrive as a Desk Assistant, you need strong organizational skills, attention to detail, and basic administrative knowledge, often supported by a high school diploma or equivalent. Familiarity with office software like Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent communication, a customer-service mindset, and the ability to multitask set outstanding Desk Assistants apart. These skills ensure efficient front-desk operations, positive visitor experiences, and effective support for office staff.

What are some common challenges faced by desk assistants, and how can they effectively manage them?

Desk Assistants often handle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and coordinating schedules. One common challenge is balancing these competing priorities while maintaining a positive and professional demeanor. Effective Desk Assistants use strong organizational skills, prioritize urgent requests, and communicate clearly with both team members and visitors. Adapting quickly to changing situations and using available technology can also help manage a fast-paced environment.

What is the difference between Desk Assistant vs Receptionist?

AspectDesk AssistantReceptionist
Required CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service skills often preferred
Work EnvironmentOffice, hospital, school, or hotel front deskFront desk, office reception, hotel lobby, healthcare facilities
Employer & Industry UsageEducational institutions, healthcare, corporate offices, hospitalityHotels, healthcare, corporate offices, government buildings
Common Search & Comparison IntentYesYes

The main difference between a Desk Assistant and a Receptionist lies in their typical work environments and specific responsibilities. While both roles involve front desk duties and customer interaction, Desk Assistants often support administrative tasks in educational or healthcare settings, whereas Receptionists primarily handle guest or visitor reception in hospitality or corporate environments. Understanding these distinctions can help job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Desk jobs in Springfield, MA?

The most popular types of Desk jobs in Springfield, MA are:

What are popular job titles related to Desk Assistant jobs in Springfield, MA?

For Desk Assistant jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Desk Assistant jobs in Springfield, MA look for?

The top searched job categories for Desk Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Desk Assistant jobs?

Cities near Springfield, MA with the most Desk Assistant job openings:

Desk Assistant jobs near you

Looking for Sundays & Mondays in Simsbury - $19/hr

Roosters Men's Grooming Center

Simsbury, CT • On-site

$19/hr

Full-time

Posted 15 days ago

Job description

Roosters Men's Grooming Center

Salon Assistant/Front Desk Assistant - Role Description

The Salon Assistant/Front Desk Assistant is a crucial piece of the superior experience our clients expect at Roosters Men's Grooming Center.This role is also crucial to ensuring the stress on the staff remains low and productivity remains high.


Role Responsibilities include:

Greet all customers who walk through the door and make them feel welcome

Work the phone/check voicemail/make callbacks asap

Utilizing computer software to:

oBook appointments (and process as requests when applicable)

oCheck customers in (change status to Servicing when applicable)

oCheck customers out via cash or credit card transactions

oCorrectly process multi-tickets and apply multi-ticket tips accurately

oProcess discounts properly

oGift card processing

Assisting staff with shared salon duties such as:

oKeeping towel warmers full

oHelping process towels in laundry

oKeeping all areas of our workplace clean (waiting area, front desk area, water/coffee area, dispensary)

Cash handling, drawer closing & balancing


Characteristics of a successful candidate include:

Reliable and punctual

Positive, upbeat and outgoing - in person and on the phone

Team player

Organized

Calm under stress

Helpful and willing to pitch in

Problem solver

Humble and willing to ask for help when uncertain

Professional appearance


This is a great opportunity for a someone licensed who is looking to eventually get behind the chair.


You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis").If hired,you will be a direct employee of the franchisee, not of Regis.Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees.Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits.Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions.

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