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Front Desk Assistant Jobs in Springfield, MA (NOW HIRING)

InnVentures

Front Desk Supervisor

Windsor Locks, CT

$16.50 - $21.50/hr

Front Desk Supervisor Apply your outgoing personality and ability to connect with others to create ... Get paid daily Responsibilities: * Assist with training, coaching and scheduling for the front ...

Highgate Hotels

Front Desk Supervisor

Windsor Locks, CT · On-site

$16.50 - $21.50/hr

As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and ... Get paid daily * Assist with training, coaching and scheduling for the front office team. * Ensure ...

Advocare LLC

Front Desk

West Springfield, MA

$15 - $19.25/hr

Description Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient appointment processing.

Advocare LLC

Front Desk

West Springfield, MA · On-site

$15 - $19.25/hr

Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient appointment processing. Some ...

Advocare LLC

Front Desk

West Springfield, MA · On-site

$19 - $20/hr

Job Type Full-time Description Function includes overall responsibilities for front desk activities from greeting the patient through data entry and scanning of chart to ensure smooth patient ...

APEX OUTDOORS LLC

Front Desk Associate

Tolland, CT

$16.35/hr

Front Desk Operations Coordinator Employment type: Part time (approx. 20-25hrs./week) Mid-day to ... o Assist with general store cleaning and upkeep This position while ideally scheduled between 12 ...

APEX OUTDOORS LLC

Front Desk Associate

Tolland, CT

$16.95 - $24/hr

Front Desk Operations Coordinator Employment type: Part time (approx. 20-25hrs./week) Mid-day to ... o Assist with general store cleaning and upkeep This position while ideally scheduled between 12 ...

APEX OUTDOORS LLC

Front Desk Associate

Tolland, CT

$16.35/hr

Front Desk Operations Coordinator Employment type: Part time (approx. 20-25hrs./week) Mid-day to ... o Assist with general store cleaning and upkeep This position while ideally scheduled between 12 ...

APEX OUTDOORS LLC

Front Desk Associate

Tolland, CT · On-site

$16.35/hr

Front Desk Operations Coordinator Employment type: Part time (approx. 20-25hrs./week) Mid-day to ... o Assist with general store cleaning and upkeep This position while ideally scheduled between 12 ...

RRI, Inc.

Front Desk GSR

Vernon, CT · On-site

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... * Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc) * Other ...

RRI, Inc.

Front Desk GSR

Vernon, CT

$8.50/hr

The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest ... * Assist in coordinating special events (i.e. holiday gatherings, bus tours, on site, etc) * Other ...

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All JobsFront Desk Assistant JobsFront Desk Assistant Jobs in Springfield, MA

Front Desk Assistant information

See Springfield, MA salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for front desk assistant in Springfield, MA is $14.65, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.83 per hour, depending on experience, location, and employer.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $13 to $15, with annual salaries ranging from approximately $27,000 to $31,000. Wages can vary based on experience, location, and the industry or organization they work for.

What does a front desk assistant do?

A front desk assistant is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks such as data entry and filing. They often use office software and require good communication skills to provide excellent customer service in a professional environment.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically highly specialized and require advanced skills, extensive experience, or professional certifications. Examples include certain medical specialists, high-level legal consultants, executive coaches, or expert consultants in finance or technology. These roles often involve consulting, freelancing, or private practice in their respective fields.

What job makes $10,000 a month without a degree?

A front desk assistant typically does not earn $10,000 a month without specialized skills or management responsibilities. High-paying roles that can reach this level without a degree are rare and often involve entrepreneurship, sales, real estate, or skilled trades, which may require experience, certifications, or licensing. Most standard front desk positions offer lower salaries, but advanced roles in management or business ownership can achieve higher income levels.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Springfield, MA? The most popular types of Front Desk jobs in Springfield, MA are:
What are popular job titles related to Front Desk Assistant jobs in Springfield, MA? For Front Desk Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Springfield, MA look for? The top searched job categories for Front Desk Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Front Desk Assistant jobs? Cities near Springfield, MA with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Springfield, MA as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,468 per year, or $14.6 per hour.
Front Desk Supervisor

Front Desk Supervisor

Blue Sky Hospitality Solutions

Windsor Locks, CT • On-site

$16.50 - $21.50/hr

Full-time

Posted 9 days ago

Job description

Job Title: Front Desk Supervisor
Location: Fairfield Inn & Suites Hartford Airport - Windsor Locks, CT
Job Type: Full-Time

About Us:
At the Fairfield Inn & Suites, Hartford Airport, we pride ourselves on delivering exceptional hospitality and memorable guest experiences. We're looking for a motivated and experienced Front Desk Supervisor to lead our front desk team and ensure smooth daily operations.

Position Overview:
As the Front Desk Supervisor, you will assist in overseeing the front desk staff, coordinate guest services, and ensure excellent customer service standards. You'll be the first point of contact for our guests, providing a warm welcome and resolving any issues efficiently.

Key Responsibilities:

  • Supervise and support front desk staff to maintain high standards of service.
  • Provide front desk coverage
  • Manage daily front desk operations including check-ins, check-outs, and reservations.
  • Train and mentor front desk team members.
  • Handle guest inquiries, complaints, and special requests promptly and professionally.
  • Collaborate with housekeeping, maintenance, and management to ensure guest satisfaction.
  • Maintain accurate records and reports related to front desk activities.
  • Ensure compliance with hotel policies and procedures.

Qualifications:

  • Previous experience in a hotel front desk role, with at least 1-2 years in a supervisory or leadership position required.
  • Prior Marriott experience prefered
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in hotel management software (e.g., OPERA, Fidelio) is a plus.
  • Flexible availability, including weekends and holidays.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A positive and collaborative work environment.
  • Employee discounts at Marriott hotels.