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Front Desk Assistant Jobs in Springfield, MA (NOW HIRING)

Front Desk Coordinator (32024)

Glastonbury, CT ยท On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Connecticut GI , a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our Glastonbury Care Center ! We are the largest gastroenterology practice in the ...

Front Desk Coordinator (32024)

Glastonbury, CT ยท On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Connecticut GI , a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our Glastonbury Care Center ! We are the largest gastroenterology practice in the ...

Medical Front Desk Representative

Glastonbury, CT ยท On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medical Front Desk Representative, Full-time, Glastonbury, CT Why AllerVie Health? Millions of ... assist patients as needed * Maintain and update patient records through data entry, scanning ...

Medical Front Desk Representative

Glastonbury, CT ยท On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Medical Front Desk Representative, Full-time, Glastonbury, CT Why AllerVie Health? Millions of ... assist patients as needed * Maintain and update patient records through data entry, scanning ...

Front Desk Coordinator I

East Hartford, CT ยท On-site

$16.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dixon Orthodontics is seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greet and receive customers, determines nature of visit, and notifies appropriate team ...

New

Front Desk Coordinator I

East Hartford, CT

$16 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dixon Orthodontics is seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greet and receive customers, determines nature of visit, and notifies appropriate team ...

New

Front Desk Associate (MA)

Manchester, CT ยท On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting our members to results through our fitness programming, retail products, and club amenities ...

Front Desk Associate (MA)

Manchester, CT ยท On-site

$55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cooperate with the Front Desk team on daily and monthly club and individual sales targets by connecting our members to results through our fitness programming, retail products, and club amenities ...

Patient Service/Front Desk Coordinator

Amherst, MA ยท On-site

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... our front desk during check in/out. No optical experience? No problem! You will be provided ... * Assist in appointment confirmations and patient outreach in partnership with Doctor availability

Patient Service/Front Desk Coordinator

Amherst, MA

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... our front desk during check in/out. No optical experience? No problem! You will be provided ... * Assist in appointment confirmations and patient outreach in partnership with Doctor availability

Patient Service/Front Desk Coordinator

Northampton, MA ยท On-site

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... our front desk during check in/out. No optical experience? No problem! You will be provided ... * Assist in appointment confirmations and patient outreach in partnership with Doctor availability

Patient Service/Front Desk Coordinator

Northampton, MA ยท On-site

$15.45 - $20.15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... our front desk during check in/out. No optical experience? No problem! You will be provided ... * Assist in appointment confirmations and patient outreach in partnership with Doctor availability

Showing results 41-60

Front Desk Assistant information

See Springfield, MA salary details

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How much do front desk assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for front desk assistant in Springfield, MA is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $17.26 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Springfield, MA?

The most popular types of Front Desk jobs in Springfield, MA are:

What job categories do people searching Front Desk Assistant jobs in Springfield, MA look for?

The top searched job categories for Front Desk Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Front Desk Assistant jobs?

Cities near Springfield, MA with the most Front Desk Assistant job openings:

Infographic showing various Front Desk Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $31,195 per year, or $15 per hour.

FRONT DESK / DENTAL ASSISTANT FOR ORAL SURGERY PRACTICE

KASIMER KOWALSKI DMD PC

East Hartford, CT โ€ข On-site

$15 - $19/hr

Full-time

Medical, Vision

Re-posted 12 days ago


Job description

We Are Looking For Front Desk Position OR Dental Assistant For Oral Surgery Practice.  Require Some Experiences In Dental Field.

Either Part-Time or Full-Time Position.

Available Immediately. 

Please email resume to drthucai@yahoo.com