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Front Desk Assistant Jobs in Springfield, MA (NOW HIRING)

Biotron Limited

front desk receptionist

Westfield, MA

$15.75 - $20/hr

Front Desk Position This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both ...

Planet Fitness

Front Desk Associate

Vernon, CT

$16.94/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

ImmaCare Inc.

Front Desk Attendant

Hartford, CT · On-site

$13 - $17/hr

The Casa Front Desk Attendants are the front-line staff working with tenants, employees, and ... They assist tenants, employees, and visitors by assuring that leases and house rules are observed ...

The Edge Fitness Clubs

Front Desk Supervisor

Manchester, CT · On-site

$17.25 - $22.50/hr

Coordinates and supervises the day-to-day operations of the Fitness Consultant Team and strives to continuously improve front desk services. * Assist with coaching and developing Fitness Consultants ...

The Edge Fitness Clubs

Front Desk Supervisor

Manchester, CT

$17.25 - $22.50/hr

Coordinates and supervises the day-to-day operations of the Fitness Consultant Team and strives to continuously improve front desk services. * Assist with coaching and developing Fitness Consultants ...

Highgate Hotels

Front Desk Agent

West Springfield, MA

$17.50/hr

Front Desk Agent Requisition ID 2026-77790 Category Front Office Operations Job Location US-MA-West ... Have knowledge of emergency procedures and assist as needed. * Handle check-ins and checkouts in a ...

BEST FITNESS

FRONT DESK ASSOCIATE

Springfield, MA · On-site

$15 - $16/hr

Best Fitness is on the lookout for passionate individuals to join our team as Part-time Front Desk Associates. This isn't just a job - it's a thrilling opportunity to grow, develop, and thrive in an ...

Biotron Limited

front desk receptionist

Westfield, MA · On-site

$15.75 - $20/hr

This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and on ...

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

Description The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive ...

Holyoke YMCA

Membership Representative

Holyoke, MA · On-site

The Membership Service Representative's primarily is responsible for the processing of all membership and program sales at the front desk, assist customers in a friendly and positive manner, and ...

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All JobsFront Desk Assistant JobsFront Desk Assistant Jobs in Springfield, MA

Front Desk Assistant information

See Springfield, MA salary details

$8

$14

$21

How much do front desk assistant jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for front desk assistant in Springfield, MA is $14.65, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $16.83 per hour, depending on experience, location, and employer.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $13 to $15, with annual salaries ranging from approximately $27,000 to $31,000. Wages can vary based on experience, location, and the industry or organization they work for.

What does a front desk assistant do?

A front desk assistant is responsible for greeting visitors, answering phone calls, managing appointments, and handling administrative tasks such as data entry and filing. They often use office software and require good communication skills to provide excellent customer service in a professional environment.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically highly specialized and require advanced skills, extensive experience, or professional certifications. Examples include certain medical specialists, high-level legal consultants, executive coaches, or expert consultants in finance or technology. These roles often involve consulting, freelancing, or private practice in their respective fields.

What job makes $10,000 a month without a degree?

A front desk assistant typically does not earn $10,000 a month without specialized skills or management responsibilities. High-paying roles that can reach this level without a degree are rare and often involve entrepreneurship, sales, real estate, or skilled trades, which may require experience, certifications, or licensing. Most standard front desk positions offer lower salaries, but advanced roles in management or business ownership can achieve higher income levels.

What Is a Front Office Assistant?

A front office assistant, also referred to as a front desk assistant, works as a receptionist for a business. As a front office assistant, you’re the initial person that most customers meet when visiting the office. Your job duties include greeting customers as they enter the office, performing various clerical tasks such as filing and accepting packages, setting appointments, and handling inbound phone calls to the office. The qualifications for this career typically include a high school diploma or a G.E.D. certificate. To succeed in this role, you need to possess strong organizational and communication skills as well as some experience working with basic computer software.

What are some common challenges Front Desk Assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What are Front Desk Assistants?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a Front Desk Assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Springfield, MA? The most popular types of Front Desk jobs in Springfield, MA are:
What are popular job titles related to Front Desk Assistant jobs in Springfield, MA? For Front Desk Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Springfield, MA look for? The top searched job categories for Front Desk Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Front Desk Assistant jobs? Cities near Springfield, MA with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Springfield, MA as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,468 per year, or $14.6 per hour.

InnVentures Front Desk Supervisor

Homewood Suites Windsor Locks

Windsor Locks, CT • On-site

$18 - $19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

InnVentures Overview
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
Location
Homewood Suites Windsor Locks, CT
Overview
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and throughout their stay you will lead by example and champion the front desk staff to build lasting impressions and guest loyalty.
We offer eligible employees a number of benefits to enhance their health and well-being:
  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
  • Get paid daily

Responsibilities
  • Assist with training, coaching and scheduling for the front office team.
  • Ensure all guests are served promptly and courteously during all shifts.
  • Apply problem solving skills to resolve guest issues to their satisfaction.
  • Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
  • Act as Hilton Honors Brand Champion.
  • Assist Front Office Manager in managing Market.
  • Maintain lobby appearance/atmosphere.
  • Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications
Previous hotel front desk experience preferred. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.

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