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Evening Front Desk Jobs in Springfield, MA (NOW HIRING)

MiraVista

Receptionist, 35hrs, Days M-F

Holyoke, MA · On-site

$15.50 - $20.50/hr

Join Us as an Evening Receptionist! 35 hours, Monday - Friday 7:00AM - 2:30PM - No Weekends! The ... Maintain front desk supplies and keep reception area clean and organized * Maintain food logs and ...

American Family Care

Medical Assistant

Vernon, CT · On-site

$21 - $24.50/hr

Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine ... evening shifts; float coverage as needed. American Family Care provides equal employment ...

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All JobsEvening Front Desk JobsEvening Front Desk Jobs in Springfield, MA

Evening Front Desk information

See Springfield, MA salary details

$7

$15

$19

How much do evening front desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for evening front desk in Springfield, MA is $15.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $17.26 per hour, depending on experience, location, and employer.

What evening front desk jobs pay the most?

Higher-paying evening front desk jobs are typically found in industries such as luxury hotels, corporate offices, and medical facilities, where roles may require specialized skills or certifications. Salaries can also increase with experience, additional responsibilities, or management positions, often reaching above average for entry-level front desk roles.

What are the key skills and qualifications needed to thrive as an evening front desk agent?

To excel as an Evening Front Desk Agent, you need strong customer service skills, basic administrative abilities, and preferably a high school diploma or equivalent. Familiarity with hotel property management systems, reservation software, and common office tools is important. Exceptional interpersonal skills, problem-solving abilities, and professionalism help you stand out when handling guest inquiries and challenges. These skills ensure efficient operations, positive guest experiences, and smooth coordination during evening shifts.

What are some common challenges faced by evening front desk staff and how can they be managed effectively?

Evening Front Desk staff often encounter unique challenges such as managing late check-ins, handling guest concerns when fewer managers are present, and maintaining security during quieter hours. Effective communication and organization are key to addressing these issues, as well as familiarity with emergency procedures and the property’s policies. Proactively anticipating guest needs and staying calm under pressure can help create a positive experience for guests, even during busy or unexpected situations.

What is an evening front desk?

Evening Front Desk roles typically involve greeting and assisting guests, handling check-ins and check-outs, answering phones, and managing reservations during the evening hours. These staff members are responsible for providing excellent customer service, addressing guest inquiries, and resolving issues that may arise after regular business hours. They also ensure the front lobby area is welcoming and secure, and may perform administrative tasks as needed. Evening Front Desk staff play a key role in maintaining a positive experience for guests during the later part of the day.

Can I get an evening front desk job with no experience?

An evening front desk job typically requires basic customer service skills and a professional appearance, but many employers are willing to hire candidates with no prior experience if they demonstrate reliability and a positive attitude. Training is often provided on-site, and familiarity with basic computer or phone systems can be helpful. Having a high school diploma or equivalent may also be preferred but is not always mandatory.

What are the most commonly searched types of Front Desk jobs in Springfield, MA?

The most popular types of Front Desk jobs in Springfield, MA are:

What are popular job titles related to Evening Front Desk jobs in Springfield, MA?

For Evening Front Desk jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Evening Front Desk jobs in Springfield, MA look for?

The top searched job categories for Evening Front Desk jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Evening Front Desk jobs?

Cities near Springfield, MA with the most Evening Front Desk job openings:

Evening Front Desk jobs near you
Infographic showing various Evening Front Desk job openings in Springfield, MA as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $31,595 per year, or $15.2 per hour.

Hotel Front Desk Agent

Buffalo Lodging Associates, LLC

Holyoke, MA

$18.85/hr

Part-time

Posted 16 days ago

Job description

Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040

We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in Holyoke is an extended stay hotel, with 114 suites with full kitchens for our guests to enjoy. We’re off I-90, a four-minute drive from Holyoke Mall and 15 minutes from The Big E. Springfield. We’re also 10 miles from Six Flags New England, and Mount Holyoke, Amherst, Elms, Smith, and other colleges are within 30 minutes. A great place to stay – a great place to work. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.
  • Typical Schedule : Morning Shifts : 7 AM – 3 PM , Evening Shifts: 3 PM – 11 PM, Weekend Availability needed.

About Buffalo Lodging Associates:

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

What You Bring:

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows:

  • Customer Service experience, in a hotel setting preferred.
  • Hilton experience is a plus.
  • High School diploma or equivalent is preferred.
  • Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
  • Must have valid drivers license, and acceptable driving history subject to company approval .

What We Offer You:

$18.85/hr

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

  • Paid Weekly (Every Friday!)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts – for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program