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Hotel Receptionist Jobs in Springfield, MA (NOW HIRING)

Skilled Nursing Facility

Receptionist

Hartford, CT

$16 - $21/hr

Join our wonderful team as a Receptionist today! Skilled Nursing Facility an exceptional team-oriented company hiring for Receptionist! We provide our staff with the resources, tools, and training ...

MissionCare at Holyoke

Receptionist

Holyoke, MA · On-site

$15.50 - $20.50/hr

Weekend Receptionist MissionCare at Holyoke is seeking a weekend receptionist for 16 hours per week every Saturday and Sunday 3p-11:30p. The primary role of the receptionist position is to greet ...

RegalCare at Holyoke

Receptionist

Holyoke, MA

$15.50 - $20.50/hr

Receptionist Join the RegalCare at Holyoke team as a Receptionist, where you will play a vital role in providing exceptional customer service to our patients, residents, and clients! About the Role:

East Village Place

Receptionist

East Longmeadow, MA · On-site

$15.75 - $20.75/hr

Our receptionist will not only have the opportunity to provide extraordinary services but will also have time to develop meaningful relationships with our residents. If you have a passion for working ...

CareOne

Receptionist

Florence, MA · On-site

$15.50 - $17/hr

Receptionist - Northampton, MA Balance Life & Work with a New Career Opportunity Now Hiring - Receptionist - Northampton, MA Minimum $15.50 to Maximum $17.00 Compensation is based on, but not limited ...

GARY ROME HYUNDAI INC

RECEPTIONIST

Holyoke, MA

$15 - $20/hr

The Receptionist provides administrative support to our dealership managers, associates and world class service to our customers. Full Time Perks Opportunity for promotion and career growth with our ...

East Village Place

Receptionist

East Longmeadow, MA · On-site

$15.75 - $20.75/hr

Our receptionist will not only have the opportunity to provide extraordinary services but will also have time to develop meaningful relationships with our residents. If you have a passion for working ...

East Village Place

Receptionist

East Longmeadow, MA · On-site

$15.75 - $20.75/hr

Our receptionist will not only have the opportunity to provide extraordinary services but will also have time to develop meaningful relationships with our residents. If you have a passion for working ...

East Village Place

Receptionist

East Longmeadow, MA · On-site

$15.75 - $20.75/hr

Our receptionist will not only have the opportunity to provide extraordinary services but will also have time to develop meaningful relationships with our residents. If you have a passion for working ...

Arbor Associates

Receptionist

Northampton, MA · On-site

$15.75 - $20.75/hr

Receptionist Belchertown, MA | Monday-Friday | Full-Time About the Role Arbor Associates is seeking a dependable and professional Receptionist to join our Belchertown team on a Monday through Friday ...

iCare Health Network

Receptionist

Holyoke, MA · On-site

$17.34 - $19/hr

) MissionCare at Holyoke is seeking a weekend Receptionist for 16 hours per week every Saturday and Sunday 3p-11:30p. Summary: The primary role of the Receptionist position is to greet people, answer ...

MissionCare at Holyoke

Receptionist

Holyoke, MA

$17.34 - $19/hr

MissionCare at Holyoke is seeking a weekend Receptionist for 16 hours per week every Saturday and Sunday 3p-11:30p. Summary: The primary role of the Receptionist position is to greet people, answer ...

Vantage at Westfield

Receptionist

Westfield, MA

$19/hr

Receptionist JOB PURPOSE: The receptionist is responsible for providing general office support with a variety of clerical activities including but not limited to customer service, answering and ...

Church Home of Hartford

Receptionist

Bloomfield, CT · On-site

$15.75 - $20.75/hr

Front Desk Receptionist We are looking for a people-oriented front desk receptionist who will deliver 5-star customer service. The ideal candidate will be able to multitask greeting incoming visitors ...

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All JobsHotel Receptionist JobsHotel Receptionist Jobs in Springfield, MA

Hotel Receptionist information

See Springfield, MA salary details

$10

$13

$20

How much do hotel receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for hotel receptionist in Springfield, MA is $13.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $14.13 per hour, depending on experience, location, and employer.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

How much do hotel receptionists pay?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may receive benefits such as tips or employee discounts.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent. Strong communication, customer service skills, and basic computer proficiency are important, and some employers may prefer previous experience in hospitality or related fields. Certifications in first aid or hospitality management can be advantageous but are not always required.
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The most popular types of Hotel Receptionist jobs in Springfield, MA are:

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For Hotel Receptionist jobs in Springfield, MA, the most frequently searched job titles are:

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The top searched job categories for Hotel Receptionist jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hotel Receptionist jobs?

Cities near Springfield, MA with the most Hotel Receptionist job openings:

Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Springfield, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,153 per year, or $13.5 per hour.

Airport Receptionist - Full Time

Atlantic Aviation

Westfield, MA • On-site

$16/hr

Full-time

Posted 29 days ago

Atlantic Aviation rating

7.2

Company rating: 7.2 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

29th of 67 rated aviation services

Job description

Why You’ll Love This Airport Receptionist JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Airport Receptionist position with Atlantic Aviation at BAF in Westfield, MA may be perfect for you!
Pay: $16 / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty
In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients!  In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Airport Receptionist job today! ResponsibilitiesAirport Receptionist Responsibilities
  • Provide customers with professional service and assistance
  • Making hotel and catering reservations for inbound and outbound aircraft
  • Processing customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met
  • Occasional travel may be required to support another Atlantic location.
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.  
Required SkillsAirport Receptionist Qualifications
  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Ability to comprehend and perform basic math calculations
We maintain a drug-free workplace and perform pre-employment substance testing.

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