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Hotel Receptionist Jobs in Springfield, MA (NOW HIRING)

ULINE

Receptionist

Hartford, CT

$26/hr

Receptionist Pay from $19 to $26 per hour + New hires earn a $5,000 bonus! Connecticut Branch 113 Plainfield Pike, Plainfield, CT 06374 Join the team opening Uline's newest warehouse in Connecticut!

RegalCare at Holyoke

Receptionist

Holyoke, MA

$15.50 - $20.50/hr

Receptionist Join the RegalCare at Holyoke team as a Receptionist, where you will play a vital role in providing exceptional customer service to our patients, residents, and clients! About the Role:

GARY ROME HYUNDAI INC

RECEPTIONIST

Holyoke, MA

$15 - $20/hr

The Receptionist provides administrative support to our dealership managers, associates and world class service to our customers. Full Time Perks Opportunity for promotion and career growth with our ...

iCare Health Network

Receptionist

Holyoke, MA · On-site

$17.34 - $19/hr

The primary role of the Receptionist position is to greet people, answer telephones, and assist with light clerical duties. Responsibilities: * Maintain sign in/ sign out log. Make sure all visitors ...

Vantage at Westfield

Receptionist

Westfield, MA

$19/hr

Receptionist JOB PURPOSE: The receptionist is responsible for providing general office support with a variety of clerical activities including but not limited to customer service, answering and ...

MissionCare at Holyoke

Receptionist

Holyoke, MA

$17.34 - $19/hr

The primary role of the Receptionist position is to greet people, answer telephones, and assist with light clerical duties. Responsibilities: * Maintain sign in/ sign out log. Make sure all visitors ...

Trinityhealth

Receptionist

Hartford, CT

$16 - $21/hr

The Medical Receptionist is responsible for providing exceptional customer service and care to all patients and clients. Bilingual Spanish preferred. What you will do: * Greets patients, verifies ...

Trinity Health

Receptionist

Hartford, CT · On-site

$16 - $21/hr

The Medical Receptionist is responsible for providing exceptional customer service and care to all patients and clients. Bilingual Spanish preferred. What you will do: * Greets patients, verifies ...

CareOne

Receptionist

East Longmeadow, MA

$15.75 - $20.75/hr

Balance Life & Work with a New Career Opportunity (LONG TERM CARE) (SHORT TERM REHAB (SKILLED NURSING) (LTACH) Now Hiring - Receptionist - East Longmeadow, MA CareOne at Redstone The Receptionist ...

CareOne

Receptionist

East Longmeadow, MA · On-site

$15.75 - $20.75/hr

Balance Life & Work with a New Career Opportunity (LONG TERM CARE) (SHORT TERM REHAB (SKILLED NURSING) (LTACH) Now Hiring - Receptionist - East Longmeadow, MA CareOne at Redstone The Receptionist ...

CareOne

Receptionist

East Longmeadow, MA

$15.75 - $20.75/hr

Balance Life & Work with a New Career Opportunity (LONG TERM CARE) (SHORT TERM REHAB (SKILLED NURSING) (LTACH) Now Hiring - Receptionist - East Longmeadow, MA CareOne at Redstone The Receptionist ...

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All JobsHotel Receptionist JobsHotel Receptionist Jobs in Springfield, MA

Hotel Receptionist information

See Springfield, MA salary details

$10

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How much do hotel receptionist jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for hotel receptionist in Springfield, MA is $13.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $14.13 per hour, depending on experience, location, and employer.

How much do receptionists make in NC?

Hotel receptionists in North Carolina typically earn an average hourly wage of around $12 to $14, with annual salaries ranging from approximately $25,000 to $30,000. Wages can vary based on experience, location, and the size of the hotel, and some positions may offer additional benefits or tips.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

What are hotel receptionists?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What are the key skills and qualifications needed to thrive as a Hotel Receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What Do Hotel Receptionists Do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

How much do hotel receptionists get paid?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may need basic computer skills and customer service experience.

What do receptionists do in a hotel?

A hotel receptionist is responsible for greeting guests, checking them in and out, managing reservations, and providing information about hotel services and local attractions. They handle phone calls, assist with customer inquiries, and use booking software to ensure smooth guest experiences.

Can you work at a hotel with no experience?

Hotel receptionists can often start with little or no prior experience, as many hotels provide on-the-job training. Basic skills such as communication, customer service, and computer literacy are helpful, and some positions may require a high school diploma or equivalent. Entry-level roles typically focus on learning hotel procedures and guest interaction skills.
More about Hotel Receptionist jobs
What are the most commonly searched types of Hotel Receptionist jobs in Springfield, MA? The most popular types of Hotel Receptionist jobs in Springfield, MA are:
What are popular job titles related to Hotel Receptionist jobs in Springfield, MA? For Hotel Receptionist jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Hotel Receptionist jobs in Springfield, MA look for? The top searched job categories for Hotel Receptionist jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Hotel Receptionist jobs? Cities near Springfield, MA with the most Hotel Receptionist job openings:
Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Springfield, MA as of July 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $28,153 per year, or $13.5 per hour.

Airport Receptionist - Full Time

Atlantic Aviation

Westfield, MA

$16/hr

Full-time

Posted 8 days ago

Atlantic Aviation rating

7.3

Company rating: 7.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

27th of 64 rated aviation services

Job description

Why You’ll Love This Airport Receptionist JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Airport Receptionist position with Atlantic Aviation at BAF in Westfield, MA may be perfect for you!
Pay: $16 / hour
Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty
In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients!  In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Airport Receptionist job today! ResponsibilitiesAirport Receptionist Responsibilities
  • Provide customers with professional service and assistance
  • Making hotel and catering reservations for inbound and outbound aircraft
  • Processing customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met
  • Occasional travel may be required to support another Atlantic location.
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.  
Required SkillsAirport Receptionist Qualifications
  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Ability to comprehend and perform basic math calculations
We maintain a drug-free workplace and perform pre-employment substance testing.

What Atlantic Aviation employees say

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