ZipRecruiter

Log In

1

Overnight Desk Jobs in Springfield, MA (NOW HIRING)

Planet Fitness

Overnight Closer

Chicopee, MA · On-site

Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating ... Handle all front desk related activities including: * Answer phones in a friendly manner and assist ...

Planet Fitness

Overnight Closer

Enfield, CT · On-site

Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating ... Handle all front desk related activities including: * Answer phones in a friendly manner and assist ...

Inserso

Network Support Technician

Hartford, CT · On-site

... Service Desk supported Tier II environment. This position relies on instructions and pre ... overnight travel may be required (Actual travel percentage varies based upon location but is ...

next page

Showing results 1-20

All JobsDesk JobsOvernight Desk JobsOvernight Desk Jobs in Springfield, MA

Overnight Desk information

See Springfield, MA salary details

$11

$30

$49

How much do overnight desk jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for overnight desk in Springfield, MA is $30.64, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $42.88 per hour, depending on experience, location, and employer.

What are the typical challenges faced in an Overnight Desk position?

One of the main challenges in an Overnight Desk role is managing extended periods of low activity while staying alert and ready to respond promptly to guest or client needs at any hour. You may also be responsible for handling late-night emergencies, assisting with check-ins or reservations, and performing security or administrative tasks with minimal supervision. The role often requires independent problem-solving and excellent time management to ensure all nightly tasks are completed before morning shifts begin. Working overnight hours can also present challenges to your sleep schedule, so adaptability and self-care are important.

What is an Overnight Desk job?

An Overnight Desk job typically involves monitoring a front desk or control center during nighttime hours. Duties may include checking in guests, handling phone inquiries, responding to emergencies, and maintaining security protocols. This role is common in hotels, office buildings, and security firms, requiring strong attention to detail and the ability to work independently. Effective communication and problem-solving skills are crucial for handling overnight issues.

What are the key skills and qualifications needed to thrive in the Overnight Desk position, and why are they important?

To thrive as an Overnight Desk professional, you need strong customer service skills, attention to detail, and the ability to manage multiple tasks during overnight hours, typically supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and basic office equipment is often required. Excellent communication, reliability, and the ability to remain calm under pressure are vital soft skills for this position. These skills ensure smooth operations, address guest or client needs efficiently, and maintain security or service standards during night shifts.

What are the most commonly searched types of Desk jobs in Springfield, MA? The most popular types of Desk jobs in Springfield, MA are:
What are popular job titles related to Overnight Desk jobs in Springfield, MA? For Overnight Desk jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Overnight Desk jobs in Springfield, MA look for? The top searched job categories for Overnight Desk jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Overnight Desk jobs? Cities near Springfield, MA with the most Overnight Desk job openings:
Overnight Desk jobs near you
Infographic showing various Overnight Desk job openings in Springfield, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,721 per year, or $30.6 per hour.
Overnight Closer

Overnight Closer

Planet Fitness

Chicopee, MA • On-site

Full-time

Posted 19 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

47th of 63 rated gym and leisure clubs

Job description

Job Summary
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day's shift for that business day as well as creating an accurate bank deposit.
Essential Duties and Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Close shift for that business day.
  • Create a bank deposit for next day.

Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights).
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

JOIN THE CLUB
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

View All Planet Fitness Jobs

Apply