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Hotel Receptionist Jobs in Springfield, MA (NOW HIRING)

Athena Health Care Systems

Receptionist

Granby, CT · On-site

$18.94/hr

) We are hiring a receptionist to join our dynamic care team at Civita Care Meadowbrook! This is a Per Diem role for 16-20 hours per week. Shifts 7a-3p & 3p-7p. Working with our team and residents will ...

Civita Care Meadowbrook

Receptionist

Granby, CT

$18.94/hr

We are hiring a receptionist to join our dynamic care team at Civita Care Meadowbrook! This is a Per Diem role for 16-20 hours per week. Shifts 7a-3p & 3p-7p. Working with our team and residents will ...

Enfield Enterprises

Be Seen First

Receptionist

Springfield, MA · On-site

$18 - $22/hr

Receptionist: Essential Job Functions * Answer and transfer all incoming telephone calls, take messages as needed * Greet and sign in all visitors * Assist with scheduling Fedex, UPS and USPS pick ...

Urgent

A.R. Mazzotta

Front Desk Receptionist

Hartford, CT

$20/hr

Front Desk Receptionist Hartford Area, CT $20.00 per hour Looking for Your Next Opportunity? This role has been filled, but A.R. Mazzotta is continually recruiting for similar positions throughout ...

Bear Mountain Health Care

Receptionist

West Springfield, MA · On-site

$15.75 - $20.75/hr

The receptionist is responsible for providing general office support with a variety of clerical activities including but not limited to customer service, answering and directing calls to appropriate ...

UnitedHealth Group

Medical Receptionist

Enfield, CT · On-site

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

UnitedHealth Group

Medical Receptionist

Enfield, CT · On-site

$16 - $29/hr

The Medical Receptionist will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining ...

Seabury

Receptionist

Bloomfield, CT · On-site

$17/hr

We are looking for a people-oriented front desk receptionist who will deliver 5-star customer service. The ideal candidate will be able to multitask greeting incoming visitors while managing a multi ...

GEORGIA COMMUNITY SUPPORT AND SOLUT

Receptionist

Bloomfield, CT · On-site

$15.75 - $20.75/hr

We are looking for a people-oriented front desk receptionist who will deliver 5-star customer service. The ideal candidate will be able to multitask greeting incoming visitors while managing a multi ...

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All JobsHotel Receptionist JobsHotel Receptionist Jobs in Springfield, MA

Hotel Receptionist information

See Springfield, MA salary details

$10

$13

$20

How much do hotel receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for hotel receptionist in Springfield, MA is $13.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $14.13 per hour, depending on experience, location, and employer.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

How much do hotel receptionists pay?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may receive benefits such as tips or employee discounts.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent. Strong communication, customer service skills, and basic computer proficiency are important, and some employers may prefer previous experience in hospitality or related fields. Certifications in first aid or hospitality management can be advantageous but are not always required.
More about Hotel Receptionist jobs

What are the most commonly searched types of Hotel Receptionist jobs in Springfield, MA?

The most popular types of Hotel Receptionist jobs in Springfield, MA are:

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For Hotel Receptionist jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Hotel Receptionist jobs in Springfield, MA look for?

The top searched job categories for Hotel Receptionist jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hotel Receptionist jobs?

Cities near Springfield, MA with the most Hotel Receptionist job openings:

Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Springfield, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,153 per year, or $13.5 per hour.

Dental Receptionist

Affinity Dental Management

Simsbury, CT • On-site

$20 - $24/hr

Full-time

Dental

Re-posted yesterday

Job description

Be the First Smile Patients See - Join Hope Family Dentistry as a Dental Office Receptionist!

Hope Family Dentistry is seeking a polished, friendly, and highly organized Dental Office Receptionist to join our welcoming practice in Simsbury, CT on a full-time basis. Our practice is known for its caring, gentle approach to dentistry, personalized patient experience, and commitment to helping every patient feel comfortable and confident from the moment they arrive.


If you enjoy building relationships, keeping schedules running smoothly, and creating a calm, professional first impression, this is an excellent opportunity to grow your career in a respected, patient-focused dental office.

Why Join Hope Family Dentistry?

  • Competitive Pay: $20-24/hour based on experience
  • Full-Time Schedule: Monday, Tuesday, Thursday, Friday | 8AM-5PM
  • Supportive Team Environment: Work alongside a warm, experienced team committed to patient care and collaboration
  • Professional Growth: Opportunity to build your skills in a modern, established dental practice
  • Beautiful, Patient-Centered Office: Enjoy a welcoming setting designed to help patients feel at ease from check-in through treatment

Practice Highlights

  • Hope Family Dentistry | 8 Plank Hill Road, Simsbury, CT 06070
  • Caring, family-focused approach to dentistry
  • Modern office offering comprehensive general, cosmetic, restorative, orthodontic, and periodontal care
  • Advanced technology, including CEREC same-day restorations
  • Trusted local reputation and a patient-first culture

What You’ll Do

  • Welcome patients warmly and create a polished, professional first impression
  • Answer phones, assist patients with questions, and schedule appointments efficiently
  • Manage patient check-in and check-out and maintain accurate patient information
  • Maintain accurate records and support data entry and document management
  • Collect payments, balance transactions, and support basic financial clerical duties
  • Coordinate with the clinical team to keep patient flow smooth and schedules on track
  • Use communication scripts and office guidelines in person and over the phone, as assigned

What We’re Looking For

  • High school diploma or GED
  • Dental background preferred
  • Eaglesoft knowledge preferred
  • Strong customer service, organization, and professionalism
  • Comfortable in a fast-paced environment with multiple priorities
  • Confident phone etiquette and excellent communication skills
  • Typing proficiency and attention to detail
  • A positive, dependable, team-first attitude and commitment to patient experience

About Hope Family Dentistry

At Hope Family Dentistry, every patient is treated with compassion, respect, and individualized care. Our team is committed to making dental visits as comfortable and seamless as possible while delivering high-quality dentistry in a warm, supportive setting. From preventive care to advanced restorative treatment, we help patients of all ages achieve healthy, confident smiles.

Ready to Be the Heart of the Practice?

If you’re ready to bring your front desk skills, professionalism, and positive energy to a practice where patient relationships truly matter, apply today and become part of the Hope Family Dentistry team.


Hope Family Dentistry is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.


{Dental Receptionist, Dental Office Receptionist, Front Desk Coordinator - Dental, Dental Office Administrator, Dental Administrative Assistant, Dental Front Desk, Patient Coordinator, Dental Scheduler}