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Hotel Receptionist Jobs in Springfield, MA (NOW HIRING)

MiraVista

Receptionist, 35hrs, Days M-F

Holyoke, MA · On-site

$15.50 - $20.50/hr

The Receptionist at MiraVista Behavioral Health Center serves as a vital frontline representative and administrative support professional within a fast-paced, patient-centered mental health care ...

CareOne

Receptionist

Northampton, MA · On-site

$15.50 - $17/hr

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and route all incoming calls with high level professionalism 2. Greet Visitors 3. Sort and Distribute ...

CareOne

Receptionist

Northampton, MA · On-site

$15.50 - $17/hr

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and route all incoming calls with high level professionalism 2. Greet Visitors 3. Sort and Distribute ...

CareOne

Receptionist

Northampton, MA

$15.50 - $17/hr

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and route all incoming calls with high level professionalism 2. Greet Visitors 3. Sort and Distribute ...

CareOne

Receptionist

Northampton, MA · On-site

$15.50 - $17/hr

Care-One at Northampton The Receptionist will be responsible for, but not limited to: 1. Answer and route all incoming calls with high level professionalism 2. Greet Visitors 3. Sort and Distribute ...

Dr. Roger Sonier Family Dentistry

Be Seen First

Dental Receptionist

Amherst, MA · On-site

$385 - $450/wk

Now Hiring: Part-Time Front Desk Receptionist - Dental Office Are you friendly, organized, and passionate about helping others? Our busy and welcoming dental office is seeking a part-time Front Desk ...

Camping World

Receptionist

West Hatfield, MA · On-site

$14 - $17.56/hr

Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor ...

CWI

Receptionist

West Hatfield, MA · On-site

$14 - $17.56/hr

Receptionist Position at Camping World Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a ...

Camping World Holdings

Receptionist

West Hatfield, MA · On-site

$14 - $17.56/hr

Receptionist Position at Camping World Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor to providing a ...

Camping World

Receptionist

West Hatfield, MA

$14 - $17.56/hr

Camping World is seeking a Receptionist for our growing team. Camping World is currently seeking a highly motivated and forward-thinking Receptionist to join our team! You will be a key contributor ...

Athena Health Care Systems

Receptionist

Granby, CT · On-site

$16.25 - $21.25/hr

We are hiring a receptionist to join our dynamic care team at Civita Care Meadowbrook! This is a Per Diem role for 16-20 hours per week. Shifts 7a-3p & 3p-7p. Working with our team and residents will ...

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Showing results 21-40

All JobsHotel Receptionist JobsHotel Receptionist Jobs in Springfield, MA

Hotel Receptionist information

See Springfield, MA salary details

$10

$13

$20

How much do hotel receptionist jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for hotel receptionist in Springfield, MA is $13.54, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $14.13 per hour, depending on experience, location, and employer.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

How much do hotel receptionists pay?

Hotel receptionists typically earn an average hourly wage ranging from $10 to $15, with annual salaries between $20,000 and $30,000 depending on experience, location, and hotel size. Many receptionists work part-time or full-time shifts and may receive benefits such as tips or employee discounts.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent. Strong communication, customer service skills, and basic computer proficiency are important, and some employers may prefer previous experience in hospitality or related fields. Certifications in first aid or hospitality management can be advantageous but are not always required.
More about Hotel Receptionist jobs

What are the most commonly searched types of Hotel Receptionist jobs in Springfield, MA?

The most popular types of Hotel Receptionist jobs in Springfield, MA are:

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For Hotel Receptionist jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Hotel Receptionist jobs in Springfield, MA look for?

The top searched job categories for Hotel Receptionist jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Hotel Receptionist jobs?

Cities near Springfield, MA with the most Hotel Receptionist job openings:

Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Springfield, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,153 per year, or $13.5 per hour.

Medical Receptionist - Part Time

ReFocus Eye Health

Bloomfield, CT • On-site

$16.50 - $20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Description

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!


Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.


Part time (up to 29 hours per week)


Your Impact:

  • Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
  • Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
  • Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
  • Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
  • Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
  • Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

  • Reliability, a positive attitude, and excellent teamwork skills.
  • Strong communication and interpersonal abilities.
  • Proficiency in data entry and computer skills.
  • Ability to thrive in a fast-paced environment.
  • Exceptional customer service skills.
  • Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
  • Must hold a high school diploma or equivalent.

Bonus Points:

  • Prior experience in ophthalmology.
  • Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:

  • Competitive 401(k) with matching.
  • Comprehensive health, dental, and vision insurance.
  • Disability and life insurance.
  • Flexible spending account.
  • Generous paid time off.

Important Details:

  • Must be able to travel to multiple locations (if applicable).
  • Availability for evenings and weekend rotations (if applicable - varies by practice).
  • Ability to handle a high-volume practice.
  • This position is in person.

We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.

Refocus is an equal opportunity employer and we value diversity.



Requirements

Medical Receptionist, Medical Receptionist, Medical Receptionist, Medical Receptionist, Medical Receptionist

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