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Front Desk Assistant Jobs in Needham, MA (NOW HIRING)

Bailemos Studio

Front Desk

Quincy, MA · On-site

Front Desk & Marketing Assistant Part-Time Key Responsibilities: • Greet and assist students and parents at the front desk • Respond to phone calls, text messages, and emails from clients • ...

Acton Smile Hub

Front Desk

Acton, MA

$22 - $27/hr

Greet and assist patients with check-in/check-out Schedule and confirm appointments Manage patient inquiries and support with billing and insurance details Maintain a professional and organized front ...

Be Pain Free PT Inc

Be Seen First

Front desk/Clinical assistant

Boston, MA · On-site

Chiropractic office seeks a Creole/Haitian speaking Front desk/Clinical assistant. Will train the right person. Good interpersonal/phone/general computer/typing skills. Must be fluent in English and ...

Be Pain Free PT Inc

Be Seen First

Front desk/Clinical assistant

Boston, MA · On-site

Chiropractic office seeks a Creole/Haitian speaking Front desk/Clinical assistant. Will train the right person. Good interpersonal/phone/general computer/typing skills. Must be fluent in English and ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front ...

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How much do front desk assistant jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for front desk assistant in Needham, MA is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.85 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
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What are the most commonly searched types of Front Desk jobs in Needham, MA?

The most popular types of Front Desk jobs in Needham, MA are:

What job categories do people searching Front Desk Assistant jobs in Needham, MA look for?

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Cities near Needham, MA with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Needham, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,102 per year, or $16.4 per hour.

Part-Time Front Desk & Clinic Assistant

FYZICAL Therapy and Balance Centers

Bedford, MA

$18/hr

Part-time

Re-posted 5 days ago

FYZICAL rating

6.1

Company rating: 6.1 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

729th of 895 rated healthcare providers

Job description

Looking for meaningful part-time work in a friendly, fast-paced healthcare environment?
As a Front Desk Assistant at FYZICAL Bedford, you'll play an important role in creating an exceptional experience for our patients while helping our clinic run smoothly. Every day is different—you'll assist with front desk responsibilities, support our therapists, help keep the clinic organized and welcoming, and occasionally assist with light physical therapy aide duties.
This is a flexible part-time position with opportunities for additional hours as needed. We welcome someone looking for long-term part-time work beyond the summer.
Approximately 15-25 hours per week.Responsibilities
  • Welcome patients and provide a friendly, professional first impression
  • Answer phones, schedule appointments, and assist with front desk operations
  • Help therapists with light physical therapy aide duties as appropriate
  • Maintain a clean, organized, and welcoming clinic environment
  • Restock and organize clinic and office supplies
  • Support marketing, community outreach, and special projects as needed
  • Pitch in wherever needed to help our team provide an outstanding patient experience
Required Skills
  • Friendly, dependable, and professional
  • Strong communication and customer service skills
  • Organized with good attention to detail
  • Comfortable using computers and learning new software
  • Able to multitask and work independently
  • Willing to help wherever needed and work as part of a team
  • High school diploma or equivalent required
  • College students, retirees, and candidates with customer service or healthcare experience are encouraged to apply

What FYZICAL employees say

Pay

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Hours and flexibility

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